Project Operations Manager

3 weeks ago

Ottawa, Canada CDCI Research Full time

**Title**:Project Operations Manager

**Position Type**:Part Time, 3 days/week (coverage of 1-year parental leave starting in April 2024). Opportunity for full time.

**Location**:Ottawa

**Language Proficiency**:English or Bilingual

**Salary Range**:$45 - $50/hr

**Closing Date**:March 1, 2024

CDCI Research is looking for a qualified Project Operations Manager to provide operational oversight of the day-to-day execution of the project management program, including schedule adherence, budget compliance, change management, technical and quality compliance, project financial performance, and risk assessment and mitigation. As the Project Operations Manager, you will also serve as a strategic partner to the Executives, working collaboratively to optimize and streamline business processes, enhance efficiency, and support contract, project and departmental operational reporting. This role requires a strong operational mindset, exceptional problem-solving skills, analytical skills, and the ability to prioritize.

**Core Competencies**:

- Developed skill for using diplomacy and tact to move projects and people toward milestones and goals in order to improve overall effectiveness and efficiency of projects
- Ability to be flexible and provide thoughtful and creative solutions to project challenges
- Ability to prioritize tasks and manage competing project requirements across multiple clients and projects
- Strong reasoning and analytical skills with critical thinking capacity to recognize and solve business needs
- Ability to work with and communicate effectively with CDCI Executives/Owners and with the management team
- Ability to work at a detailed level while working towards the organization’s strategy
- Strong willingness to “roll up your sleeves to get it done” to support both the team and organizational goals

**Major Responsibilities and Duties**:

- Collaborate with the executives to manage and monitor project and company performance.
- Oversee implementation of all contract deliverables, budgets, schedules, proposals/amendments, and resource approvals; including management of contract level funding
- Lead the monthly project financial reporting and operational review process, driving efficiency, profitability, and collaboration with business owners
- Work with clients, executives and technical managers on resolving issues and submitting specifications for new projects/deliverables
- Organize and lead monthly, quarterly, and as needed meetings with the clients and executives
- Lead the oversight of national project resourcing
- Lead and manage the project support team of Research/Project Coordinators, Assistant Research Managers, and the Project Accountants
- All of the abovementioned responsibilities require strategic oversight but will also require some hands-on management

**Experience and Qualifications**:

- Minimum 5 years of experience in both project and people management roles with progressively increasing responsibilities
- Post-secondary diploma or degree OR professional certification in business, project management or a related field
- Excellent understanding of project management principles and practices
- Experience managing multiple concurrent projects; including projects with diverse stakeholder requirements
- Experience creating and managing project budgets and project financial reporting
- Strong communication and time management skills
- Strong organizational, analytical, and problem-solving skills
- Ability to work under pressure with deadlines and changing priorities
- Eligible to obtain PWGSC security clearance

**Additional Desired Experience and Qualifications**:

- CAPM / PMP certification or Project Management Institute course work
- Experience working with federal government clients
- Understanding of historical/archival/litigation support industry
- Financial or accounting background or course work
- Knowledge of Ediscovery process
- Bilingual (English and French)
- Holds PWGSC Secret security clearance

CDCI offers a competitive salary and a comprehensive benefits package that includes medical, dental, life insurance, disability insurance and more.

If you are interested in the position and meet the above qualifications, please submit your resume and cover letter by March 1, 2024. In your response, please detail in bullet point fashion how your skills align to each of the noted qualification criteria.

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