Housekeeping Supervisor

5 months ago


Toronto, Canada ENA Hospitality Best Western Plus Executive Inn Full time

**Company description**

Hospitality : Hotel and Travel Accommodation

**Job description**

**Job Description**:
We are looking for a Housekeeping Supervisor with ambition and proven record of

Housekeeping experience to join our team. The Individual will be responsible for inspecting rooms, assisting and ordering inventory, coordinating expected arrivals and expected departures with Front Desk, Staffing and assigning work schedules, and assigning rooms for daily cleaning

Responsibilities and Duties:

- Manage and resolve all guest complaints (and compliments) in a professional and courteous manner.
- Investigate challenges regarding housekeeping service and take corrective action
- Ensure that all public spaces are clean and well organized.
- Ability to communicate with public, hotel staff and management in a professional manner
- Attend to daily operational requirements of the Housekeeping department.
- Initiate and monitor shift checklists for proper completion of tasks.
- Respond to all guests’ needs and requests in a timely manner.
- Maintain a high personal level of professional appearance and demeanor.
- Ensure attention to details in maintained in lobby and other public areas.
- Supervise laundry department and maintain linen count
- Issue supplies and equipment to workers
- Investigate challenges regarding housekeeping service and take corrective action

Job Requirements:

- Previous housekeeping experience required.
- Must be able to long hours in some days and willing to work weekends

Additional Qualifications:

- Previous hotel experience.
- Hotel Property Management System and computer skills experience
- Excellent verbal and written communication skills.
- Pleasant personality and ability to deal with wide variety of people

**Job Types**: Full-time, Permanent

Pay: From $18.00 per hour

Expected hours: 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Paid time off

Schedule:

- 8 hour shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- Overtime
- Weekends as needed

**Experience**:

- Capture One: 1 year (required)

Work Location: In person

Application deadline: 2024-08-22



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