Housing Worker

3 days ago

York, Canada Unison Health & Community Services Full time

**Housing Worker, Keele-Rogers Site**

**Full-time, Permanent - 35 Hours per week**

**$38,716 to $45,865 + benefits (salary commensurate on experience)**

**About Unison Health and Community Services**:
Unison Health and Community Services is a non-profit, community-based organization that serves neighbourhoods in North West Toronto. Operating out of six locations, Unison offers core services that include primary health care, counselling, health promotion, Early Years programs, legal services, harm reduction programs, housing assistance, adult protective services, Pathways to Education and a Diabetes Education Program. Unison’s mission is working together to deliver accessible and high quality health and community services that are integrated, respond to needs, build on strengths and inspire change.

Unison is seeking a Housing Help Worker for our Keele-Rogers site. Reporting to the Manager of Housing Services and Harm Reduction Programs, the Housing Help Worker is responsible for delivering housing help services, programs and projects to targeted groups and communities. Responsibilities will be carried out in accordance with the vision, mission and values of Unison.

**Job-Specific Responsibilities**:

- Provide intake and assessment for clients seeking general housing help services;
- Provide time limited housing search case management, short-term brief case management and support to clients including assessment, referral, education, budgeting, mediation and/or negotiation with landlords and/or other tenants.
- Ensure accurate housing client records by way of thorough outcome based recording of client encounters;
- See clients on both a scheduled and urgent basis at the Center and in the community;
- Provide crisis intervention for clients facing housing related crises;
- Assist in housing and legal system orientation and information to volunteers, agency staff and general public.

**Job-Specific Qualifications**:

- Post-secondary degree or certificate in human services and/or equivalent combination of experience and education.
- Mediation and negotiation skills with experience in case management and crisis intervention techniques.
- Experience with vulnerable, disadvantaged and low-income groups with knowledge of community resources.
- Knowledge of housing issues and tenant/landlord responsibilities;
- Interview and assessment skills;
- Ability to work effectively with local agencies, landlords and volunteers;
- Knowledge of Ontario Works and Ontario Disability Support Program (ODSP) legislation/regulations;
- Experience in community outreach;
- Computer literacy with knowledge of Microsoft Office, Outlook, Excel, etc.;
- _Familiarity with the social, economic and cultural conditions of the project’s geographic area, experience in working with local service providers, community groups and networks, and an understanding of local issues and priorities are an asset._
- _Experience serving Unison’s priority populations (seniors with complex needs, people with mental health & addiction issues, LGBTQ2IA+, and youth facing barriers)._
- _Demonstrated knowledge of, and sensitivity to, the impact of social, economic, environmental and cultural issues on diverse communities._
- _Knowledge of issues affecting communities facing barriers to access in an urban environment._
- _Effective communication (verbal and written), interpersonal, organizational and administrative skills, including computer literacy skills specific to job requirements._
- _Knowledge of a second (or more) language and culture is an asset._

Hiring Committee - Housing Help Worker

Unison Health and Community Services

Toronto ON M6A 2N4

Where needed, accommodations for applicants with disabilities will be provided, on request, to support their participation in all aspects of the recruitment process.

**Job Types**: Full-time, Permanent

**Salary**: $38,716.00-$45,865.00 per year

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Work Location: In person

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