Customer Experience Specialist

3 months ago


Abbotsford, Canada Eclectic Echinacea Full time

_Location: Downtown Abbotsford, BC_
- Type: Part-time to Start, with opportunity to move to Full-Time. _

Forage & Faire, a family-owned herbal apothecary and café in the heart of Abbotsford, is seeking a passionate and adaptable Customer Service Specialist to join our team. This role is essential to creating a warm, welcoming environment and an exceptional experience for every customer who walks through our doors.

**Key Responsibilities**:

- Provide top-tier customer service by assisting customers with product inquiries, herbal remedy recommendations, and other needs.
- Manage daily retail operations, including inventory management, merchandising, and processing sales transactions.
- Prepare and serve a variety of café beverages, ensuring high-quality service and product presentation (we will be opening the cafe portion of our storefront in the new year, training will be provided).
- Maintain the cleanliness and organization of both the apothecary and café areas.
- Offer support to customers seeking to create their own natural remedies using our sustainable and organic products.
- Engage with customers, offering personalized service and building strong relationships within the community.
- Adapt to various tasks and challenges, from managing a busy café shift to helping with retail operations, always with a positive attitude.
- Handle any customer concerns with professionalism and a problem-solving mindset.
- Support events, promotions, and workshops hosted at Forage & Faire as needed.

**Qualifications**:

- Previous experience in customer service, retail, or the food and beverage industry.
- A passion for herbal remedies, sustainability, and wellness is considered a huge asset.
- Strong multitasking abilities and flexibility to switch between café and retail duties.
- Positive attitude and the ability to remain calm under pressure.
- Excellent communication and interpersonal skills.
- Ability to work well both independently and as part of a small, family-run team.
- Availability to work weekends and occasional evenings for events.

**What We Offer**:

- A warm, community-focused work environment.
- Opportunity to learn about herbalism and natural remedies.
- Staff discounts on Forage & Faire products.
- Flexible work hours and room for growth within the company.

If you have a passion for wellness, enjoy working with customers, and are ready to take on a variety of tasks in a dynamic environment, we'd love to hear from you

**Job Type**: Part-time

Pay: From $20.00 per hour

Expected hours: 24 - 32 per week

**Benefits**:

- On-site parking
- Store discount
- Wellness program

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

Work Location: In person

Expected start date: 2024-10-14



  • Abbotsford, British Columbia, Canada goeasy Full time

    OverviewAt goeasy Ltd., we are one of Canada's fastest growing companies. We want the best to join our team and be part of a company recognized as one of North America's Most Engaged Workplaces.We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment...


  • Abbotsford, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Abbotsford, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate and informative...


  • Abbotsford, Canada Motive Energy Systems Full time

    Come join our team and experience a fun, engaging and positive work environment while assisting in the day-to-day operations of a rapidly growing company. You will be working with a supportive team and have plentiful opportunity to grow your skills. Motive Energy Systems is the leading supplier of Industrial Batteries across Canada. We have created a strong...


  • Abbotsford, Canada TD Bank Full time

    **Work Location**: Abbotsford, British Columbia, Canada **Hours**: 18.75 **Line of Business**: Personal & Commercial Banking **Pay Details**: **Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers.** **KEY...


  • Abbotsford, Canada TD Bank Full time

    **Work Location**: Abbotsford, British Columbia, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: **KEY ACCOUNTABILITIES** **CUSTOMER** - **Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service...


  • Abbotsford, Canada TD Bank Full time

    Work Location: Abbotsford, British Columbia, Canada Hours: 15 Line of Business: Personal & Commercial Banking Pay Details: **Job Description**: KEY ACCOUNTABILITIES CUSTOMER - Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and...


  • Abbotsford, Canada Convoy Supply Full time

    **CUSTOMER SERVICE SPECIALIST** Position Summary If you know anything about the construction business, you know that getting the right products to the right site on time and safely is the benchmark of success. It is both challenging and rewarding work. We are Team Convoy, we are a distributor of construction materials, we supply roofing, building envelope...


  • Abbotsford, Canada Convoy Supply Full time

    **CUSTOMER SERVICE SPECIALIST** Position Summary If you know anything about the construction business, you know that getting the right products to the right site on time and safely is the benchmark of success. It is both challenging and rewarding work. We are Team Convoy, we are a distributor of construction materials, we supply roofing, building envelope...


  • Abbotsford, Canada TD Bank Full time

    **Work Location**: Abbotsford, British Columbia, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: $21.50 - $27.05 CAD **Department Overview**: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer...


  • Abbotsford, Canada TD Bank Full time

    **Customer Experience Associate**: - 431001BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 32817 South Fraser Way **Employment Type** - Regular **City** - Abbotsford **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...


  • Abbotsford, Canada TD Bank Full time

    **Customer Experience Associate**: - 423635BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 2298 Whatcom Road **Employment Type** - Regular **City** - Abbotsford **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...


  • Abbotsford, Canada Indigo Books & Music Full time

    Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...


  • Abbotsford, Canada Convoy Supply Full time

    **Customer Service Specialist / Dispatcher** Position summary We are looking for an outgoing and personable Customer Service Specialist /Dispatcher who is a team player, enjoys talking to people, is a good listener and thrives on helping customers and other team members. This person will work closely with Outside Sales, Purchasing and Operations to achieve...


  • Abbotsford, Canada Coast Capital Savings Full time

    As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone...


  • Abbotsford, British Columbia, Canada R.K. Fashion Ltd] Full time

    OverviewR.K. Fashion Ltd is committed to promoting equal employment opportunities for all job applicants.SalaryThe estimated annual salary for this position is $45,000 - $60,000, depending on experience and qualifications.Job DescriptionWe are seeking a Custom Sewing Specialist to join our team in assisting with immediate settlement needs of newcomers and/or...


  • Abbotsford, British Columbia, Canada MAG Smart Security Full time

    Job Overview">MAG Smart Security is Canada's Premier TELUS Trusted Provider, offering exceptional opportunities for sales professionals to build a successful and fulfilling career. As part of our team, you will be responsible for proactively marketing TELUS Smart Home Security, Optik TV, and Fiber Internet.">Compensation Package">We offer a competitive...


  • Abbotsford, Canada Gatekeeper Systems Inc Full time

    **Who We are**: **Building Safer & Smarter Communities** Gatekeeper Systems Inc. (Gatekeeper) is a leading provider of intelligent video and data solutions designed to provide a safer transportation environment for children, passengers, and public safety personnel on multiple transportation modes. The Company uses AI, video analytics, thermal cameras, and...


  • Abbotsford, Canada Scotiabank Full time

    Requisition ID: 183829 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. What you’ll be doing Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their...

  • Sales Associate

    4 weeks ago


    Abbotsford, British Columbia, Canada Dulux Betonel Full time

    Become a valued member of our team at Dulux / Betonel, a PPG Company, as we seek a highly motivated and customer-focused Retail Store Sales Associate to join our dynamic retail store. This is an excellent opportunity for individuals who enjoy building relationships with customers and are passionate about delivering exceptional sales and service...

  • Data Entry Specialist

    4 months ago


    Abbotsford, Canada Shoreline Express Courier Services, Inc. Full time

    **Job Summary**: As a Data Entry Specialist / Customer Service Operator for our transport company, you will be responsible for maintaining accurate records of shipment data, customer information, and logistics details, while providing excellent service to our clients. **Responsibilities**: Enter and update shipment, delivery, and customer data into the...