Student Success Coordinator

4 months ago

Toronto, Canada University of Toronto Full time

**Date Posted**:09/19/2024
**Req ID**: 39683
**Faculty/Division**: Faculty of Arts & Science
**Department**: Faculty Registrar
**Campus**: St. George (Downtown Toronto)
**Position Number**: 00057088

**Description**:
**About us**:
The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

**Your opportunity**:
The Office of the Faculty Registrar works closely with departments and colleges regarding all matters relating to Arts & Science students. We are dedicated to making the A&S student experience as smooth and seamless as possible. We coordinate and administer various services and programs to support student success.

Under the direction of the Associate Director, Student Success Programs the Student Success Coordinator will support the Increasing Access through Learning Communities for First-year Students project. This project is a collaboration between the Office of the Faculty Registrar and the First Year Office at the Faculty of Applied Science and Engineering to support the transition to university and academic success of students who experience barriers to education.

The Student Success Coordinator provides project management and administrative assistance by coordinating and monitoring project logistics and progression, assist with research in determining promising practices for responding to the priorities of underrepresented groups, and coordinating events and meetings.

To align with the project’s strategic priorities, we encourage individuals from Black, Indigenous, and racialized communities as well as individuals who were first in their family to attend post-secondary education to apply.

**Your responsibilities will include**:

- Analyzing processes and recommending changes for more efficient coordination of operations
- Tracking and collecting information on project progress
- Writing routine documents and correspondence
- Facilitating focus group meetings that may inform strategic planning
- Editing program and service materials
- Coordinating meeting schedules, agendas, materials, action and follow-up items
- Determining logísticaldetails and activities for events and/or programming
- Handling sensitive and/or confidential information

**Essential Qualifications**:

- Advanced College Diploma (3 years) or acceptable combination of equivalent experience.
- Minimum five years of experience planning and coordinating the administration and support of student experience programming, preferably within the University of Toronto.
- Experience planning the logistics for events and programs.
- Experience tracking the progress of projects.
- Experience facilitating focus groups to students and evaluating the results.
- Sound knowledge of anti-oppression and equity frameworks and demonstrated understanding of the societal and systemic barriers that members of underserved communities continue to face.
- Strong administrative skills; ability to be pro-active and to anticipate needs and a high attention to detail.
- Demonstrate strong personal initiative; tact and good judgment and ability to successfully meet deadlines
- Ability to be an effective team player, develop and maintain effective working relationships with a diverse population of students, staff, faculty and external stakeholders
- Excellent oral and written communication skills as well as interpersonal skills.

**Assets (Nonessential)**:

- Experience in an access-related role or familiarity with access work preferred.
- Experience in first-year student programming and/or learning communities, preferred.

**To be successful in this role you will be**:

- Accountable
- Approachable
- Communicator
- Multi-tasker
- Organized
- Team player

**Please note**:

- This is a term position until May 2025.
- This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline.

**Closing Date**: 09/27/2024, 11:59PM ET
**Employee Group**: USW
**Appointment Type**: Budget - Term
**Schedule**: Full-Time
**Pay Scale Group & Hiring Zone**:
**Job Category**: Student Services

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