Contracts & Billing Analyst - Global Travel

5 months ago

Dorval, Canada Air Canada Full time

**Description**

**Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.**

Air Canada, ranked among the top five most attractive companies to work for in Canada, is seeking a Strategic Contracts & Billing Analyst
- Global Travel, based at our Montreal Headquarters. Strategic Procurement (SP) is comprised of several Category Management teams and a Centre of Excellence (COE) to support SP.

This position is responsible for hotel and ground transportation billing, which includes:

- Reviewing invoices for accuracy, legitimacy, and compliance to contract terms, company policies;
- Identifying discrepancies and working with vendors on resolutions;
- Provide guidance/training to internal/external parties on contract adherence & invoice uploads;
- Helping to identify cost savings post rates and contracts expiry;
- Generating spend, contract expiry, and other reports for the team;
- Maintaining and supporting the development of new IT tools to ensure data traceability.

Strong analytical and developmental aptitude, along with a passion for collaboration with hotel properties, hotel chains and ground service providers is needed for success in the role. This opportunity also provides interaction with key internal stakeholders and suppliers across the globe.

The Contracts & Billing Analyst
- Global Travel will ensure accurate and timely validation, approval, and reconciliation of invoices prepayment using software tools like SAP ARIBA, Salesforce, and a third-party platform to assist with auditing, reconciliation, and invoice creation. As such, attention to detail and the ability to work independently is a must.

**Responsibilities**:
**Contract Management**
- Independently resolving complex disputes/issues in accordance with contractual agreements and escalating any unresolvable disputes/issues
- Ensure all contracts are correctly stored in our database system and 3rd party platforms
- Accurately entering rates into our reconciliation system to conduct a thorough audit of invoices
- Validation of PCARD charges

**Spend Management
- Create reports and analyses that provide insights into spending trends and opportunities
- Define parameters for invoice validation against contract

**Relationship Management**
- Providing advice and guidance to suppliers and internal stakeholders on training and support of existing and/or new Vendors with billing processes
- Work with internal & external stakeholders to further improve reconciliation, processing, and analytics
- Monthly validation of crew layovers and transportation to and from airports by working closely with the crew accommodations team and third-party suppliers
- Schedule annual business reviews with Hotel Chains and 3rd party travel partners

**Billing Process & Tools**
- Lead and advise on the approval & processing of monthly crew invoices
- Identify and implement strategic improvements to billing processes, with a focus on increasing the use of automation
- Oversee and ensure the on-time distribution of all authorized payment amounts to vendors
- Adherence to billing process SOPs and holding expert knowledge in all Air Canada contractual elements and Air Canada's billing system
- Actively participate in system updates and testing prior to new system releases
- Work closely with the SP Managers, Crew accommodation team, third party IT provider to review and resolve new implementations or enhancements

**Act as an ambassador for Strategic Procurement and Air Canada**
- Further develop SP's relationships with internal customers over the course of procurement events
- Effectively communicate and promote the successes of SP
- Actively engage in learning Air Canada's business processes
- Continually seek areas for improvement

**Qualifications**
- University degree in a relevant field of study (business administration, accounting, or a related field)
- Strong finance, accounting and analytical background is essential
- Ability to work independently and as part of a team
- Strong knowledge of Excel and Microsoft Suites, knowledge of Salesforce an asset
- Excellent communication (verbal and written), analytical, negotiation, and project management skills
- Ability to influence without formal authority
- Strong organizational skills and work ethic
- Ability to multi-task, work under pressure and accommodate changing priorities
- High degree of professionalism and discretion is essential

**Conditions of Employment**:
**Linguistic Requirements**

**Diversity and Inclusion**

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.

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