Current jobs related to Planning Sessions Agent - Ottawa - SIRVA

  • Planning Sessions Agent

    4 months ago

    Ottawa, Canada SIRVA Full time

    **Role Overview** As a Planning Session Agent, you will contribute to Sirva’s success byproviding relocation policy advice to our Customers through scheduled planning sessions across different channels - telephone, video call, and chat. All relocation advice must be administered within the prescribed Relocation Directive, while also meeting the expected...

  • Planning Session Agent

    3 months ago

    Ottawa, Canada SIRVA Full time

    Role Overview As a Planning Session Agent, you will contribute to Sirva’s success by providing relocation policy advice to our Customers through scheduled planning sessions across different channels - telephone, video call, and chat. All relocation advice must be administered within the prescribed Relocation Directive, while also meeting the expected...

  • Planning Session Agent

    4 months ago

    Ottawa, Canada SIRVA Full time

    Role Overview As a Planning Session Agent, you will contribute to Sirva’s success by providing relocation policy advice to our Customers through scheduled planning sessions across different channels - telephone, video call, and chat. All relocation advice must be administered within the prescribed Relocation Directive, while also meeting the expected level...

  • Bilingual (French/english) Planning Sessions Agent

    4 months ago

    Ottawa, Canada SIRVA Full time

    **Role Overview** As a Planning Session Agent, you will contribute to Sirva’s success by **providing relocation policy advice to our Customers through scheduled planning sessions across different channels - telephone, video call, and chat. All relocation advice must be administered within the prescribed Relocation Directive, while also meeting the...

  • Bilingual (French/english) Planning Sessions Agent

    3 months ago

    Ottawa, Canada SIRVA Full time

    **Role Overview** As a Planning Session Agent, you will contribute to Sirva’s success byproviding relocation policy advice to our Customers through scheduled planning sessions across different channels - telephone, video call, and chat. All relocation advice must be administered within the prescribed Relocation Directive, while also meeting the expected...

  • Bilingual French/english Planning Session Agent

    4 months ago

    Ottawa, Canada SIRVA Full time

    **Role Overview** As a Planning Session Agent, you will contribute to Sirva’s success by **providing relocation policy advice to our Customers through scheduled planning sessions across different channels - telephone, video call, and chat. All relocation advice must be administered within the prescribed Relocation Directive, while also meeting the...

  • Bilingual (English/french) Planning Session Agent

    3 months ago

    Ottawa, Canada SIRVA Full time

    Role Overview As a Planning Session Agent, you will contribute to Sirva’s success by providing relocation policy advice to our Customers through scheduled planning sessions across different channels - telephone, video call, and chat. All relocation advice must be administered within the prescribed Relocation Directive, while also meeting the expected...

  • Bilingual (English/french) Planning Session Agent

    3 months ago

    Ottawa, Canada SIRVA Full time

    Role Overview As a Planning Session Agent, you will contribute to Sirva’s success by providing relocation policy advice to our Customers through scheduled planning sessions across different channels - telephone, video call, and chat. All relocation advice must be administered within the prescribed Relocation Directive, while also meeting the expected...

  • Bilingual (French/english) Planning Session Agent

    3 months ago

    Ottawa, Canada SIRVA Full time

    Role Overview As a Planning Session Agent, you will contribute to Sirva’s success byprovidingrelocation policy advice to our Customers through scheduled planning sessions across different channels - telephone, video call, and chat. All relocation advice must be administered within the prescribed Relocation Directive, while also meeting the expected level...

  • Bilingual French/english Planning Session Agent

    4 months ago

    Ottawa, Canada SIRVA Full time

    Role Overview As a Planning Session Agent, you will contribute to Sirva’s success by providing relocation policy advice to our Customers through scheduled planning sessions across different channels - telephone, video call, and chat. All relocation advice must be administered within the prescribed Relocation Directive, while also meeting the expected level...

  • Bilingual (French/english) Planning Session Agent

    3 months ago

    Ottawa, Canada SIRVA Full time

    Role Overview As aPlanning Session Agent, you will contribute to Sirva’s success byprovidingrelocation policy advice to our Customers through scheduled planning sessions across different channels - telephone, video call, and chat. All relocation advice must be administered within the prescribed Relocation Directive, while also meeting the expected level of...

  • Bilingual (French/english) Planning Session Agent

    3 months ago

    Ottawa, Canada SIRVA Full time

    Role Overview As aPlanning Session Agent, you will contribute to Sirva’s success byprovidingrelocation policy advice to our Customers through scheduled planning sessions across different channels - telephone, video call, and chat. All relocation advice must be administered within the prescribed Relocation Directive, while also meeting the expected level of...

  • Bilingual (French/english) Planning Sessions Agent

    3 months ago

    Ottawa, Canada SIRVA Full time

    **Role Overview** As a Planning Session Agent, you will contribute to Sirva’s success byproviding relocation policy advice to our Customers through scheduled planning sessions across different channels - telephone, video call, and chat. All relocation advice must be administered within the prescribed Relocation Directive, while also meeting the expected...

  • Bilingual (French/english) Planning Sessions Agent

    3 months ago

    Ottawa, Canada SIRVA Full time

    *Role Overview - As a Planning Session A ent, you will contribute Sirva’s success by *pro ding relo - ion policy advic to our Customers through cheduled planning sessions across different channels - telephone, video call, and chat. All relocation advice must be administered within the prescribed Relocation Directive, while also meeting the expected...

  • Mortgage Agent

    4 months ago

    Ottawa, Canada Shelto Inc. Full time

    **This is a purely a commission based employment** **This job needs Mortgage Agent License or Completion of Mortgage Agent Course** **If you DO NOT have any one of above, please DO NOT Apply** Are you a new or an experience Mortgage Agent, looking for a brokerage who can help you with step-by-step process to learn, and establish in Mortgage...

  • Mortgage Agent/Mortgage Broker

    17 hours ago

    Ottawa, Ontario, Canada Breezeful Full time

    {"title": "Mortgage Agent/Mortgage Broker", "description": "About BreezefulBreezeful is a tech-enabled mortgage brokerage operating in multiple provinces across Canada. We are backed by Dominion Lending Center and have a strong presence in the industry.Our MissionWe aim to provide a convenient and efficient way for mortgage agents to build their business,...

  • Mortgage Agent/Mortgage Broker

    12 hours ago

    Ottawa, Ontario, Canada Breezeful Full time

    {"title": "Mortgage Agent/Mortgage Broker", "description": "About BreezefulBreezeful is a tech-enabled mortgage brokerage operating in multiple provinces across Canada. We are backed by Dominion Lending Center and have a strong presence in the industry.Our MissionWe aim to provide a convenient and efficient way for mortgage agents to build their business,...

  • Sales Agent

    3 months ago

    Ottawa, Canada Stratton Pine Inc. Full time

    **About us** Professional window cleaning, gutters, and siding cleaning company in Ottawa, Ontario. Dedicated to our clients and their spotless, streak-less, clear windows. Our work environment includes: - Commissions - Flexible Hours - Food Provided - Growth opportunities Position Overview: We are seeking a motivated and outgoing individual to join our...

  • Mortgage Agent/ Mortgage Broker

    4 weeks ago

    Ottawa, Canada Breezeful Full time

    **Who are we?** **Nationwide**: Breezeful is Canada's tech-enabled mortgage brokerage operating in Ontario, British Columbia, Alberta, New Brunswick, Saskatchewan and Nova Scotia. **We're proudly backed and under Dominion Lending Center (DLC), boasting an impressive mortgage volume exceeding $50B. **Our aim is to provide a convenient and efficient way for...

  • Agent(E) D'intervention

    4 months ago

    Ottawa, Canada viva Medic Full time

    Avoir une formation de 600 heures Agent d'intervention ou avoir une formation (technique) complète comme Policier ou Pompier ou être présentement étudiant ou être présentement étudiant en technique Policière ou pompier et avoir 3 sessions de complétées ou détenir un AEC en technique d'intervention en milieu carcéral ou un an d'expérience à...

Planning Sessions Agent

4 months ago

Ottawa, Canada SIRVA Full time

Role Overview
As a Planning Session Agent, you will contribute to Sirva’s success by providing relocation policy advice to our Customers through scheduled planning sessions across different channels - telephone, video call, and chat. All relocation advice must be administered within the prescribed Relocation Directive, while also meeting the expected level of service as required based on our Service Level Agreement.

What You’ll Be Doing
- Deliver a daily average of seven 30 minute planning sessions as requested by Customers
- Record detailed notes for each planning session in the Customer’s profile for future review
- Review and reconcile relocation files, ensuring compliance with the Relocation Directive
- Review Customer’s submitted expense claims, while providing guidance as to what is required for future claims submissions
- Effectively resolve complex relocation problems within the constraints of the Relocation Directive
- Contact appropriate individuals for urgent and emergency requests to ensure requests are handled in a timely manner
- Identify areas of opportunity and utilize your skill and knowledge to suggest improvements
- Effectively manage your time while working in a fast-paced environment
- Various administrative tasks including record keeping and data entry
- Perform various administrative tasks to support the Contact Centre

What You Bring to Sirva
- Background in relocation services is an asset
- Professional, self-starter with the ability to assume additional responsibilities and work flexible hours as required
- Previous experience in a customer support role through a contact center is an asset
- Good interpersonal and communication skills
- Superior customer service skills and orientation
- Collaborative style needed
- Ability to maintain professionalism at all times under stressful situations
- Strong organizational skills
- Ability to plan and manage work under time constraints, without direct supervision
- Bilingualism is an asset
- You foster belonging and encourage authenticity. You are inclusive, value diversity, and recognize that these behaviors empower and inspire positive action and promote innovation.

**Other Information**:
What Sirva Offers
- Competitive salary and incentive plans
- Workplace flexibility for a balanced work/life approach
- Comprehensive benefits packages and wellness program
- Generous company-paid vacation days and holiday time
- Challenging, collaborative, diverse corporate culture
- Ongoing opportunities for learning and career development

SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company

At SIRVA, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.

SIRVA is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. SIRVA also prohibits harassment of applicants and employees based on any of these protected categories.