Patient Exp Data Specialist-pt(.5) Pfcc
1 month ago
**Ref# 23NON021**
**1 ‑ Part Time 0.5 ‑ Patient Experience Data Specialist**
**Patient & Family Centered Care**
Reporting to the Manager, PFCC, Patient Experience, Engagement and Advocacy, the Patient Experience Data
Specialist (Specialist) is essential in enabling and supporting the Thunder Bay Regional Health Science Centre's
(TBRHSC's) Patient Family Centred Care philosophy and the Patient Experience direction in Strategic Plan 2026.
The Specialist is a content expert and develops and maintains all aspects of the survey system used to monitor
patient experience results and support ongoing improvement in the patient experience. Responsibilities include
working with the patient survey provider, monitoring response rates and reporting on results, and managing and
supporting end users in their access and use of the patient survey system.
EMPLOYMENT REQUIREMENTS:
Education/Experience:
- Undergraduate degree in health sciences or business
- 3‑4 years experience in health sciences or business
Skills/Abilities:
- Effective communication, interpersonal and collaboration skills
- Good problem solving and analytical skills
- Ability to work with a multidisciplinary team
- Ability to work independently, multitask and prioritize workload to meet various deadlines
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Working knowledge of the health care system
- Ability to use standard office equipment (computer, phone, printer, copier, etc) and various computer software
programs (for sourcing data, creating written and statistical reports, analysis, etc)
Salary Range: $33.221 to 39.083
The Health Sciences Centre strives to ensure the safety and security of the patients, visitors, employees and assets
Criminal Records Check (CRC) where indicated, to ensure the absence of relevant criminal convictions; and proof of
full vaccination of all required doses of a COVID‑19 vaccine approved by Health Canada to Occupational Health &
Safety.
The Health Sciences Centre (HSC) is committed to delivering healthcare in a manner that is consistent with Patient
and Family Centred Care. Applicants are required to have a demonstrated knowledge, understanding and
commitment to this care philosophy.
imperative, therefore, all applicants will have to demonstrate a good attendance record to be considered for this
position.
We are committed to fostering an inclusive, equitable, and accessible environment supporting diversity in our work
environment to provide quality care where all feel valued, respected, and supported. We are dedicated to building a
workforce reflective of the communities in which we live and serve and encourage Indigenous people, visible
are available throughout the selection process. Additionally we are identified as an English/French speaking health
If there are no qualified applicants for the above position, the Hospital may, at their discretion, train unqualified
individuals.
Interested applicants must submit a resume outlining relevant previous experience and training no later than
11:59p.m. on
**Thursday, 23 February, 2023**.
website.
Posted: February 16, 2023
NON UNION
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