Account Manager
1 month ago
**Who We Are**
**SUMMARY**
The Account Manager acts as the primary contact within the Technical Services Team to ensure that all aspects of internal BGIS procedures are prepared in a comprehensive, consistent and thorough manner so they meet all client service level agreements and KPI’s while ensuring that all internal BGIS Team Members are fully aware and have the resources for completion. The incumbent is also the primary representative for day-to-day contact with the client for performance of the contract and in the development of proposals and delivery for potential clients.
**KEY DUTIES & RESPONSIBILITIES**
**Account Management**
- Act as the primary Technical Services liaison for delivering proposals for potential point solutions clients and overseeing & managing client quote threshold and estimate approvals.
- Schedule and manage all quarterly business reviews (QBR) with Internal Business Unit (IBU) client teams, with specific focus on meeting all service level agreements (SLA).
- Take ownership of special projects with client presentations and when approved, gain all internal and external approvals.
- Work directly with clients and provide required support to BGIS Regional Operations Management (ROM) Team to ensure all issues including escalations are handled quickly and efficiently.
- Manage all client systems updates to ensure full reporting capability at client end.
- Collaborate with internal BGIS Operational Leaders to ensure client KPI’s are being reached and that TS are meeting & exceeding client expectations.
- Collaborate with the Remote Command Centre (RCC) Team members to confirm they are well versed about client specific requirements and activities, ensuring that client requirements are being met with respect to arrival times, completions etc.
- Coordinate preventative maintenance and work orders (PM WO) for distribution and changes.
**Administration**
- Prepare and oversee billing preparation and collaborate with Finance for payment.
- Document after hours’ procedures & contacts for Dispatcher / ROM access.
- Perform other duties as required.
**KNOWLEDGE & SKILLS**
- University Degree, College Diploma or 5 - 10 years equivalent work experience in an environment with similar accountabilities.
- Industry experience in HVAC, Electrical, Service Management, Customer Advocacy & Sales or Sales Administration & Management
- Proficiency in Systems both Client & Technical Services operating platforms
- Data collection and reporting experience
- Technical & financial business acumen for proposal and report development
- Demonstration experience developing and confidently presenting to clients
- Superior skills MS Office with a focus on Excel & Power Point
- Strong communications skills, both written and verbal
- Negotiation skills
- Limited travel required based on client footprint and needs
**Licenses and/or Professional Accreditation**
- N / A
At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success
-
Accounting Manager
6 months ago
Markham, Canada JY Care Full time**About JY Care** JY Care is a Canadian-owned healthcare company. Our vision is to be a premium manufacturer in the healthcare industry in Canada. We envision producing a wide range of innovative and quality healthcare products, supported by an engaged and professional team. Our mission is to provide quality “made in Canada solutions” to the healthcare...
-
Accounting Manager
6 months ago
Markham, Canada JY Care Full time**About JY Care** JY Care is a Canadian-owned healthcare company. Our vision is to be a premium manufacturer in the healthcare industry in Canada. We envision producing a wide range of innovative and quality healthcare products, supported by an engaged and professional team. Our mission is to provide quality “made in Canada solutions” to the healthcare...
-
Accounting Manager
6 months ago
Markham, Canada Mind Games Full timeHello! **Mind Games is opening doors for new applicants!** Do you want to become one of the minds of our company? This is the opportunity to take! Mind Games is North America's premier specialty retailer "Where Creative Minds Come to Play"! In our stores, you can find a variety of games, toys, and puzzles for everybody and any occasion. We sell fun and...
-
Account Manager
8 months ago
Markham, Canada SinaLite Full timeJoin the SinaLite Adventure: Account Manager Position Available! - Are you ready to elevate your career and be a key player in our dynamic team? SinaLite is on the lookout for a passionate and experienced Account Manager to join our family and be part of our exciting journey in the wholesale printing realm! **Your Mission**: General and Administrative...
-
Accounting Manager
4 months ago
Markham, Canada Papa's Herb Full timeACCOUNTING MANAGER WHO WE ARE Papa's Herbs & AMBR are dynamic and rapidly growing sectors with operations in both Canada and the United States. Our commitment to excellence and innovation drives us to continuously seek new opportunities in the cannabis licensing and sales sector. We're looking for a talented Accounting Manager to join our team. If you're...
-
Account Manager
6 months ago
Markham, Canada Yep Ads Full time**About Us** Yep Ads B.V. is a premiere performance online network, specializing in the online marketing and advertising of a full spectrum of mobile offers: cost-per-acquisition, app installs, mobile lead generation, web based mobile products and more. We are the leaders in performance digital marketing and have extensive experience with advertising and...
-
Account Management
6 months ago
Markham, Canada F12.net Full time**Who We Are**: F12 was built by uniting IT consulting firms from across Canada around a common vision - to combat risk and complexity by continuously crafting business technology platforms that empower business leaders to focus and thrive. We aim to elevate IT conversations (from ingredients to outcomes) and deliver fully designed solutions where there are...
-
Account Manager
6 months ago
Markham, Canada Asus Computer International Full time**Job Title**: Account Manager **Department**: Open Platform Business Group (OPBG) **Reports To**: Manager of Strategic Retail **Location**: Vancouver, BC/Markham, ON/Remote Position **Job Description Overview**: **Essential Duties and Responsibilities**: - Maintain a 3-month rolling forecast, track results, and create action plans - Conduct weekly...
-
Account Manager
6 months ago
Markham, Canada Evolve Full timeThe **Evolve Agency Group** - a group of likeminded advertising agencies who work together to deliver exceptional results. We are a full-service marketing and advertising agency, offering in-house creative and design, website development, media planning and media buying, public relations, social media marketing, and a full suite of services for our...
-
Account Manager
6 months ago
Markham, Canada Change Connect Full timeOur client, an industry-leading visual communications company, is seeking an **Account Manager** to join their sales team. The role focuses on managing the day-to-day relationship with their existing accounts. The team is built to provide digital signage services for large-scale digital signage networks as a single turnkey provider. Account Managers work...
-
Account Manager
6 months ago
Markham, Canada Change Connect Full timeOur client, a leading visual communications firm which offers comprehensive services across multiple industries, is seeking an **Account Manager** to join their sales team. The role focuses on managing the day-to-day relationship with their existing accounts. The team is built to provide digital signage services for large-scale digital signage networks as a...
-
Account Manager
6 months ago
Markham, Canada SinaLite Full timeCome join our Family! SinaLite is a family owned business which has been operating since 1999. What started as a small 1,200 square-foot print shop which operated a single small AB-Dick printer has blossomed into a company of 150+ employees, containing several million dollars worth of printing equipment, and achieving a yearly sales revenue of 40+ million...
-
Account Manager
6 months ago
Markham, Canada SinaLite Full timeCome join our Family! SinaLite is a family owned business which has been operating since 1999. What started as a small 1,200 square-foot print shop which operated a single small AB-Dick printer has blossomed into a company of 150+ employees, containing several million dollars worth of printing equipment, and achieving a yearly sales revenue of 40+ million...
-
Account Manager
6 months ago
Markham, Canada Thomas, Large & Singer Full time**ACCOUNT MANAGER** **Company: Thomas, Large & Singer Inc.** **Location: Markham, Ontario** **Industries: Consumer Packaged Goods, Logistics, Distribution, Private Label,** **Industrial Ingredients** **Job Type: Full Time Employee** **Years of Experience: 5+ years** **Education Level: University** **Job description**: Thomas, Large & Singer Inc. is a...
-
Accounting Manager
6 months ago
Markham, Canada William Meaden & Moore Inc. Full time**About Williams & Partners Chartered Professional Accountants LLP** Located in Markham Ontario, we are a rapidly growing CPA firm that strive to provide a working environment which allows our clients and team members to maximize their business and professional potential. We have a wide range of clients in a variety of industries which will provide the team...
-
Account Manager
3 months ago
Markham, Canada Genuine Comfort Full time**Who we are** Founded in 2010, Genuine Comfort is a leading distributor of Air Conditioners (AC) and Packaged Terminal Air Conditioners (PTAC) across Canada & Mid-North USA. We are dedicated to “Delivering Comfort Consistently” to hospitality, commercial, and multi-family markets. We accomplish this through exceptional product availability, local...
-
Account Manager
6 months ago
Markham, Canada Evertrust Development Group Inc. Full time**About Us** Evertrust Development Group is a leading self-performed real estate and construction development company operating in Canada and North America. Positioned as a “Happy Lifestyle Provider,” Evertrust Development Group integrates humane care into every aspect of real estate development. Our mission is to deliver top-quality products and...
-
Accountancy Manager
1 week ago
Markham, Canada ENGINEERINGUK Full timeInspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.Make an impact with our Assurance & Accounting team as a Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly...
-
Accounting Manager
2 months ago
Markham, Canada William Meaden & Moore Inc. Full time**About Williams & Partners Chartered Professional Accountants LLP** Located in Markham Ontario, we are a rapidly growing CPA firm that strive to provide a working environment which allows our clients and team members to maximize their business and professional potential. We have a wide range of clients in a variety of industries which will provide the team...
-
Accounting Manager
6 months ago
Markham, Canada Microart Services Inc. Full timeCustomer satisfaction. Everything we do is focused on building and sustaining our customers’ trust, confidence and loyalty. **ABOUT MICROART**: We are an electronic manufacturing company with a focus in producing PCBS (Printed Circuit Boards). Microart Services Inc. is an ISO9001, ISO13485 & AS9100 registered corporation servicing markets worldwide. Our...