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Branch Manager
4 months ago
**About the role**Adecco is hiring a Branch Manager to lead the sales and delivery efforts of a designated branch ensuring an increase in branch profitability through sales and customer service activities, developing and maintaining high-level name awareness in the market and coaching and inspiring a team. Above all, we’re results oriented, always looking for opportunities to out-perform ourselves and collectively pushing the limits of what’s possible. This role requires drive, passion and business acumen balanced with a strong desire to collaborate with and coach a team. We take every opportunity to build up others, as well as ourselves. Hard work stands out at Adecco and you very much get out what you put into your career. If you are looking for an opportunity to step up and stand out, Adecco is with you all the way This is a hybrid role with a mix of work-from-home and in-office. Candidates must be able to commute to our Ottawa office (March Rd, Kanata) for required in-office tasks for at least two days of the work week. We are looking for a resourceful team player that enjoys the autonomy to make professional, informed decisions. Being flexible and adapting to changing business needs is a must and the ability to travel is required. Adecco is one of the world’s leading HR Solutions Providers and global thought leaders. We are a forward-thinking, pro-active and enlightened organization that doesn’t just look to the future, but predicts it, all while helping to power the prosperity of the economies, societies and markets in which our clients operate. We work with businesses worldwide to provide tailored workforce solutions that meet their needs now, but also take into account their ongoing talent requirements. This is an opportunity to join a global brand that is committed to making the future work for everyone. That includes unlocking the potential of our own colleagues by embracing diversity and inclusiveness. Come join us and be part of turning disruption into direction and evolution into advantage.**What you’ll be doing**- Increasing branch profitability by leading and supervising the overall sales effort. Developing and maintaining a comprehensive sales and marketing strategy, conducting and overseeing sales calls and telemarketing activities for current accounts and new prospects. Identifying growth opportunities for existing accounts and ensuring quality of service through consistent client follow up, surveys and problem resolution. - Creating and maintaining current contacts in the local professional and business community, increasing name awareness and promoting Adecco’s services. Developing and maintaining knowledge of economic trends and changes affecting local businesses. Maintaining records of competitors in the area including their respective market shares, locations, services and benefits offered. - Setting and monitoring pay and bill rates based on skill categories. Ensuring proper credit references are obtained and client credit limits are established according to guidelines. Monitoring all outstanding accounts receivable. - Establishing an annual budget and business plan, developing regular branch revenue and expense forecasts, and monitoring expenditures within the budget to maximize profitability. Maintaining accurate accounting records, and providing payroll, billing and other reports related to branch operation. - Monitoring the branch’s workers compensation claims to minimize exposure and resulting expenses. Ensuring that all respective health and safety regulations are followed, and that all federal, provincial and local notices and licenses are current and posted. - Performing all duties inherent to a managerial role, including the effective selection, training, and motivation of direct reports. Providing coaching and performance development as needed.**About you**- Completion of post-secondary education in related field, or years of equivalent experience demonstrating progressive responsibility. - A minimum of two (2) to five (5) years related work experience, preferably in the service industry. - A proven track record of one (1) to two (2) years direct sales experience. - One (1) to two (2) years supervisory/management experience, preferably in a service-oriented environment. - Proficient with Microsoft Office products including Word, Excel, Teams and Outlook. - Working knowledge of Provincial Labour laws. - Excellent interpersonal and communication skills, both written and verbal, along with an ability to develop, inspire and empower a team. - Possesses superior organizational skills. Is able to effectively manage multiple tasks and meet deadlines consistently. Disciplined in timely follow up with prospects and clients. - Skilled in the art of networking, lead generation and prospect development. - Proactive and able to solve problems effectively and rapidly using excellent analytical skills. - Proven consistently high levels of customer service performance, with
