Part-time Service Desk Officer

3 weeks ago


Ottawa, Canada Algonquin College Full time

Department:
Facilities Operations, Maintenance and Engineering Services (Jamie Hopkins)

Position Type:
Part-Time Support

Salary Range:
$24.08-$27.88-Hourly

Scheduled Weekly Hours:
24

Anticipated Start Date:
February 06, 2023

Length of Contract:
n/a

Posting Information

Posting Closing Date:
January 2, 2023

Please note: jobs are posted until 12:01 am on the job closing date.

**Job Description**:
Reporting to the Associate Director, Facilities Operations Maintenance and Engineering Services, this position is responsible for the client service desk and the development, maintenance, assessment of success, and communication of the departmental Client Service Standards. The incumbent provides front line services and is responsible for assisting and/or directing a constant flow of clients including students, staff, contractors and vendors.

The incumbent ensures that there is effective communication channels exist for our clients to receive current, relevant information from the department, as well as to receive feedback from our clients which will aid in the ongoing development of our services and delivery methods.

Responsible for monitoring and evaluation of the ongoing integrity, quality, and implementation the of the Work Request module in the departments Computer Assisted Facilities Management System (CAFM).

The incumbent assists the Associate Director, Facilities Operations Maintenance and Engineering Services, with ensuring compliance to the internal financial and operational controls and procedures within the department.

The incumbent assists the Manager of Facilities Operations, with ensuring compliance to the internal financial and operational controls and procedures within the department.

Required Qualifications:
- One (1) year certificate or equivalent in Office Administration, or equivalent field of study;- Three (3) years of experience in a fast-paced client service environment;- One (1) year using computer assisted facilities management software is an asset.

Anticipated Weekly Schedule:
- Monday to Wednesday, 5 hours per day- Thursday and Friday, 4.5 hours per day
- This position is paid at Payband D (Comparator)
- Vacancy is for P04112

This position is eligible for hybrid work in conjunction with the College's
_Flexible Work Arrangement_.



  • Ottawa, Canada Courtyard by Marriott Ottawa East Full time

    **Internal Job Posting** **Department: Front Desk, Courtyard by Marriott Ottawa East** **Position: Full Time (2 vacancies) and Part Time (3 vacancies) Guest Service Agent / Unionized position** **Hours: Days, Evenings, Weekends & Holidays. Shifts are between 6:45 am - 11:15 pm** **Report to: Front Office Manager, Assistant Front Office Manager,...


  • Ottawa, Canada Convergence Networks Full time

    SERVICE DESK ADMINISTRATOR SECURITY CONSULTING AND ASSESSMENT OTTAWA - Full time on client site Convergence Networks is one of North America’s leading managed service and managed security providers. We are a service company focused on helping clients leverage technology as a strategic tool and proactively protecting their business. We are fueled by...


  • Ottawa, Canada MapleCare Physiotherapy Clinic Inc Full time

    Are you a Team Player? Do you enjoy assisting an organization to grow? Can you handle working in a fast-paced (but friendly) office? MapleCare Physiotherapy is looking for the right fit for our team - is it you? We need a receptionist/physiotherapy assistant who works as a front desk person and is available from 10-15 hours a week. The times can be from **9...

  • Part Time Concierge

    1 month ago


    Ottawa, Canada Apollo Property Management Full time

    We are currently looking for a Part-Time Concierge to join our exciting team of dynamic professionals in our growing organization. If you are a highly motivated, dynamic, proactive team player seeking a challenging position, work well with mínimal supervision, meet deadlines successfully and effectively multi-task, we would like to hear from you! This...

  • Front Desk Agent

    1 month ago


    Ottawa, Canada Travelodge Ottawa East Full time

    We are looking for a Part-Time Front Desk Agent to join our Team! Shifts will vary (weekdays, evenings, weekends). Must be flexible to work other hours, if needed. $17.60/hr during 3 month probationary period. $19.56/hr following completion of probationary period. Duties and responsibilities include, but not limited to: - Greeting and registering guests...

  • Front Desk Agent

    4 weeks ago


    Ottawa, Canada Travelodge Ottawa East Full time

    We are looking for a Part-Time Front Desk Agent to join our Team! Shifts are 7:00am - 3:00pm every Saturday and Sunday. $18.00/hr during 3 month probationary period. $20.00/hr following completion of probationary period. Duties and responsibilities include, but not limited to: - Greeting and registering guests (assigning rooms, issuing room keys or...


  • Ottawa, Canada Travelodge Ottawa East Full time

    We are looking for someone to join our Team as a Part-Time Front Desk Agent! Shifts are 7am to 3pm, every Saturday and Sunday Must be flexible to work other hours on weekends and week day nights, if needed $17.60/hr during 3 month probationary period. $19.56/hr following completion of probationary period. Duties and responsibilities include, but not...


  • Ottawa, Canada Travelodge Ottawa East Full time

    We are looking for someone to join our Team as a Part-Time Front Desk Agent! Shifts are 3pm to 11pm, every Saturday and Sunday Must be flexible to work other hours on weekends and weekday days/nights, if needed until the end of August $17.60/hr starting wage $18.00/hr effective September 1 $20.00/hr following completion of 3 month probationary...


  • Ottawa, ON, Canada Aversan Inc Full time

    SERVICE DESK TECHNICIAN Aversan Inc. ( ) is a reputable Engineering Company that provides expertise in Systems Integration, Product Design/Development and Software/Product Testing for highly regulated industries including Digital Health, Medical Devices, IT and Aerospace. We are currently seeking a qualified  Service Desk Technician  towork on leading...


  • Ottawa, Canada Barrhaven Medical Centre Full time

    Duties: - Greet and check-in patients, ensuring a positive and welcoming experience - Schedule and confirm appointments using electronic medical records system - Answer phone calls and respond to inquiries in a professional and courteous manner - Verify patient insurance information and collect necessary co-pays or fees - Maintain patient records and update...


  • Ottawa, Canada Maplesoft Group Full time

    Maplesoft Group is currently seeking a Technology Service Desk Analyst for our Federal Government client. The following responsibilities are associated with the “Statement of Work” but are not limited to: Primary Responsibilities - Daily usage of Service Desk Tool following best practices e.g., resolution steps, recommendations to users. - Providing...

  • Front Desk

    1 month ago


    Ottawa, Canada Canadian Association of Medical Aesthetics Full time

    Ottawa, ON Schedule: Thursday to Sunday, 8am - 5pm Job Summary: We are seeking a friendly and reliable Part-Time Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our customers and visitors, and will be responsible for providing exceptional customer service while ensuring a smooth and efficient...


  • Ottawa, Canada Kanata Chiropractor's Office Full time

    **Company Description** Our team of health providers currently includes two chiropractors and one health assistant. We are looking to hire a part-time office administrator as we increase our hours in anticipation of additional chiropractors, RMTs and physiotherapists joining our team. **Job description** - **READ THE ENTIRE DESCRIPTION FOR STEPS BEFORE...


  • Ottawa, Canada La-Z-Boy Ottawa & Kingston Full time

    This person is responsible for ensuring front desk telephone, customer service and administration duties are conducted in a pleasant, accurate and efficient manner. Able to prioritize and organize multiple tasks. Greet customers and guests at the Reception desk and handle inquiries as necessary Process customer payments according to the company finance and...

  • Service Desk Support

    2 weeks ago


    Ottawa, ON, Canada Aversan Inc Full time

    SERVICE DESK TECHNICIAN is a reputable Engineering Company that provides expertise in Systems Integration, Product Design/Development and Software/Product Testing for highly regulated industries including Digital Health, Medical Devices, IT and Aerospace. We are currently seeking a qualified  Service Desk Technician  towork on leading edge technology...

  • Part Time Barber

    1 month ago


    Ottawa, Canada Victoria Barber Shop Full time

    **About us** Victoria barber shop is a historic land mark on parliment hill - Growth opportunities **Responsibilities**: - Provide exceptional customer service to clients - Perform a variety of hair styling services, including haircuts, shaves, and beard trims - Maintain cleanliness and sanitation standards in the barber shop - Communicate effectively...


  • Ottawa, Canada Aversan Inc Full time

    SERVICE DESK TECHNICIANAversan Inc. (www.aversan.com ) is a reputable Engineering Company that provides expertise in Systems Integration, Product Design/Development and Software/Product Testing for highly regulated industries including Digital Health, Medical Devices, IT and Aerospace. We are currently seeking a qualified Service Desk Technician towork on...


  • Ottawa, Canada New York New York Hair Salon Full time

    **Front Desk Coordinator** *** **Full-time/Part-time** **Duties include**: - Customer service based. - Processing transactions & front desk sales - Learning and prescribing retail products to customers. - Welcome walk-ins and answer questions about services and schedule appointments accordingly - Update client portfolios with the proper information -...

  • Guest Services Agent

    11 hours ago


    Ottawa, Canada Ottawa Embassy Hotel & Suites Full time

    **Company Description** The Ottawa Embassy Hotel & Suites is in an unbeatable location, nestled between the Rideau Canal and City Hall in the heart of Downtown Ottawa. Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following: - Provide outstanding service to our internal and external...

  • Office Cleaner

    1 month ago


    Ottawa, Canada J and C Building Cleaning Full time

    **About us** We offer only part time cleaning positions, and if you wish to be considered for one of the cleaning positions when they become available, please complete the information below and submit your resume. We have bneen servicing Ottawa since 1988 and have always ensured a safe work enviroment for all our staff. Our company is seeking an Office...