Bilingual Customer Service Manager

2 weeks ago


Oakville, Canada VenueVision Integrated Dealership Solutions Full time

Full-time, permanent position

DESCRIPTION

Provide french support, training and customer service to our existing and new customers in Quebec and maritime provinces.
- JOB DUTIES
- Build and maintain customer relationships for the company
- Guide customers through the sales process into the support phase
- Provide online training and onboarding of customers for all our software
- Ensure customers are receiving the tools and support they need
- In-depth understanding of our software programs to be able to advise and provide answers as needed
- Educate customers on how to use our software solutions
- Listen and understand customers’ needs and provide solutions
- Regular follow ups with customers focusing on customer retention
- Review customer activity and usage to recommend changes or provide assistance to benefit the customer
- Identify areas for cross-selling and upselling
- REQUIRED SKILLS
- Bilingual
- Experience with providing quality Customer Service
- Communication, listening and relationship management
- Ability to quickly learn new software programs
- Teaching and demonstrating software online or in person
- Problem solving and planning
- Time and project management
- Managing customer expectations
- Cross-selling and upselling
- BENEFITS
- A positive, diverse, and supportive culture
- Excellent opportunities for career growth
- Work life balance
- Competitive salary and benefits

**About VENUEVISION**:
VenueVision is on a mission to help businesses beat the competition. With our technology, organizations have been able to streamline the way they operate their business and transform the way they communicate with their customers. Our suite offers everything from collecting payments, to re-engagement campaigns, and a host of other tools.

Our work and focus on helping to build flourishing businesses has been recognized across the automotive industry for the past ten years. We are continually adding functionality to our existing products to allow us to offer companies the tools they need to excel. Our success in automotive and the applicability of our products to other verticals has allowed us to develop and enhance our technology to create a bigger impact on a multitude of industries. We continue to expand to help all industries by giving them the arsenal required to scale.

VenueVision is an equal opportunity employer providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.



  • Oakville, Canada VenueVision Integrated Dealership Solutions Full time

    Full-time, permanent position DESCRIPTION Provide french support, training and customer service to our existing and new customers in Quebec and maritime provinces. JOB DUTIES - Build and maintain customer relationships for the company - Guide customers through the sales process into the support phase - Provide online training and onboarding of customers for...


  • Oakville, Canada MAUSER Full time

    **Responsibilities**: - Investigates and resolves any customer issues (i.e. delayed backorders) & performs root cause analysis to make improvements with cross-functional teams. - Leads, trains, and develops a team of high-performing Customer Service Representatives by holding meetings to discuss priority orders, team goals, training and new company...


  • Oakville, Canada AppleOne Full time

    This Bilingual Customer Support Position Features: Permanent Position located in Mississauga $55,000 9.00am - 5.00pm Monday to Friday Perks: Full time - Permanent position Medical and Dental benefits Bonus Job description: Processing client orders Taking inbound calls / outbound calls Updating and maintaining client files Assets: Excellent telephone...


  • Oakville, Canada AppleOne Full time

    This Bilingual Customer Support Position Features: Permanent Position located in Mississauga $50,000 to $55,000 pending experience 9.00am - 5.00pm Monday to Friday Perks: Full time - Permanent position Medical and Dental benefits Bonus Job description: Processing client orders Taking inbound calls / outbound calls Updating and maintaining client files ...


  • Oakville, Canada Siemens Healthineers Full time

    **Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare.** **For everyone. Everywhere.** **At Siemens Healthineers, We offer you a flexible and dynamic environment with opportunities to go beyond your...


  • Oakville, Canada FCT Full time

    Sommaire de la compagnie Venez travailler pour une entreprise qui est engagée dans la réussite de chacun de ses employés. C’est un milieu de travail où les innovateurs et les collaborateurs se rencontrent et tirent parti des talents de chacun. Un endroit où la diversité est accueillie et célébrée. FCT offre la meilleure assurance titres de...


  • Oakville, Canada FCT Full time

    Sommaire de la compagnie Venez travailler pour une entreprise qui est engagée dans la réussite de chacun de ses employés. C’est un milieu de travail où les innovateurs et les collaborateurs se rencontrent et tirent parti des talents de chacun. Un endroit où la diversité est accueillie et célébrée. FCT offre la meilleure assurance titres...


  • Oakville, Canada CareRx Integrated Pharmacy Full time

    CareRx is Canada's leading provider of pharmacy services to seniors communities. We serve over 96,000 residents in over 1,600 seniors and other congregate care communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large network of pharmacy fulfillment centres strategically...


  • Oakville, Canada CareRx Integrated Pharmacy Full time

    CareRx is Canada's leading provider of pharmacy services to seniors communities. We serve over 96,000 residents in over 1,600 seniors and other congregate care communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large network of pharmacy fulfillment centres strategically...


  • Oakville, Canada CareRx Integrated Pharmacy Full time

    CareRx is Canada's leading provider of pharmacy services to seniors communities. We serve over 96,000 residents in over 1,600 seniors and other congregate care communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large network of pharmacy fulfillment centres strategically...


  • Oakville, Canada CareRx Full time

    Job Details Description About CareRx CareRx is Canada's leading provider of pharmacy services to seniors communities. We serve over 96,000 residents in over 1,600 seniors and other congregate care communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large...

  • Workday Analyst

    5 days ago


    Oakville, Canada Bilingual Squad Full time

    We are seeking a Senior Workday Analyst for our client located in the GTA. This is an exciting opportunity for professional growth and career enhancement. - Salary: $90-105K - Bonus: 10% - 4 weeks vacation. - RRSP contribution - Full benefits (benefits starts immediately). Job Summary: Principal Responsibilities - Responsible for managing Workday...

  • HRis Analyst

    4 weeks ago


    Oakville, Canada Bilingual Squad Full time

    We are seeking an HRIS Analyst for our manufacturing client - this is full-time position with a hybrid working model (2 days in the office). Please call me 437-427-8560 if you are interested Details below; - The HRIS Specialist is responsible for the efficiency and effectiveness of HRIS systems. - The HRIS Specialist manages HR data, including employee...


  • Oakville, Canada Sagen Full time

    Job Summary Reporting to the Director, IT Operations, the IT, Customer Success Lead will play a key role partnering with the Sales and Business Development teams to represent Sagen IT to address technology services and solutions with our customers. **Responsibilities**: - Build and maintain strong relationships with National & Regional Sales to ensure a...


  • Oakville, Canada ACI Brands Full time

    ACI Brands is one of Canada’s largest fashion accessory, cosmetic, and beauty product companies. Located in Oakville at the Mississauga border, our dynamic company has an exciting new opportunity for a career -orientated supervisor of Customer Service. We are looking for an energetic, enthusiastic, results orientated Customer Service professional who has...


  • Oakville, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Supervisor, which we call an Operations Team Lead. As a Customer Service Supervisor, you will lead and coach a team of Specialists and work together to create an amazing customer experience. Join us and grow your career with our retail team as a...


  • Oakville, Canada Kinequip Automation, Inc. Full time

    Busy, growing distributor is seeking a dependable, hardworking, self-motivated individual to fill a position in the customer service department of its Oakville, ON, Canada office. Applicant must be able to respond quickly and professionally to all customer inquiries, including pricing, availability, order status, shipping details, complaint handling...


  • Oakville, Canada FCT Full time

    Company Summary Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated. FCT provides industry-leading title insurance, default solutions and other real estate related products and services...


  • Oakville, Canada FEIN Canadian Power Tool Company Full time

    We are looking for a skilled Bilingual Accounting Clerk to perform a variety of accounting and data management tasks. Bilingual Accounting Clerk responsibilities include keeping financial records updated, preparing reports and reconciling bank statements. You will use SAP Business One to process transactions, like accounts payable and receivable,...


  • Oakville, Canada Town of Oakville Full time

    Location: Woodside Branch Employment Status: Permanent Part-Time (CUPE 5348) Hours: 22 hours per week with ability to work all shifts - days, evenings, and weekends **Do you have a passion for knowledge and excellent customer service skills? Oakville Public Library has seven library branches that are dedicated to serving the diverse community of Oakville....