Library Circulation Assistant

3 weeks ago

Victoria, Canada University of Victoria Full time

Organizational Unit- University of Victoria -> Library- Location- University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)- Posting Close Date- 23 April 2024- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1.0- Salary Grade- $4,017.00 - $4,138.00- Additional Posting Information:
- N/A- Salary posted will be pro-rated based on FTE and achieved as per the collective agreement, if applicable.- Classification- PB5- Hours of Work- Tuesday to Saturday, 10:00 am - 6:00 pm- Employee Group:
- CUPE 951 - Regular- # of Hires Needed- 1- Category- Customer Service, Education, Training, and Library- About this OpportunityThe University of Victoria is one of Victoria's largest employers and one of Canada’s best diversity employers. Together we are more than 5,000 dedicated faculty, librarians and staff supporting the University of Victoria’s diverse academic programs, world-class research and commitment to civic engagement.
- Job SummaryReporting to an assigned Access Services Supervisor, the Circulation Assistant supports UVic Libraries' values and objectives by contributing to a strong and diverse staff team dedicated to providing excellent customer service to Library users. Within Access Services, the Circulation Assistant acts as a point of contact in providing customer service to all library users. The position assists users with access to materials and services, processes materials, troubleshoots basic equipment and software issues., supports collection maintenance, and performs other duties of similar scope and complexity. In completing their duties, the Circulation Assistant works with a variety of specialized software, databases, and citation systems.

This position requires the ability to move items approximately 10 kgs (22 lbs.) throughout the building and accessing materials at various heights. Some flexibility in shift schedules may be required.
- Job Requirements**Experience**:
This position requires a level of education, training, and experience equivalent to 2 years of experience working within a comparable environment.

**Knowledge/Skills/Abilities**:

- Demonstrated commitment to valuing diversity and contributing to an inclusive and respectful working and learning environment.
- Ability to communicate effectively with individuals from diverse backgrounds and tailor communication style for different audiences.
- Demonstrated experience in providing excellent public/customer service.
- Ability to prioritize and manage time and tasks with attention to detail.
- Ability to problem solve by using judgement, independent thinking and/or analysis.
- Ability to interpret policies and procedures.
- Demonstrated flexibility in a responsive work environment that allows for changes in priorities.
- Experience in maintaining confidential and sensitive information.
- Ability to work effectively independently or within a team.
- Ability to learn and instruct users in the use of equipment and software.
- Familiarity with UVic programs, policies, procedures, and library systems is considered an asset.

**Specialized Knowledge/Education**:
Secondary school diploma or equivalent. Some post-secondary education is preferred.

We acknowledge and respect the Lək̓ʷəŋən (Songhees and Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and WSÁNEĆ Peoples whose historical relationships with the land continue to this day.

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