Policy & Research Consultant

2 weeks ago


Toronto, Canada City of Toronto Full time

**Job ID**: 38179

**Job Category**:Policy, Planning & Research

**Division & Section**:Social Development, Finance & Admin, Community Safety & Wellbeing

**Work Location**:City Hall, 100 Queen Street W.

**Job Type & Duration**:Full-time, Permanent Vacancy

**Hourly Rate and Wage Grade**:$47.54 - $52.10

**Shift Information**: Monday to Friday, 35 hours per week

**Affiliation**: L79 Full-time

**Number of Positions Open**: 1

**Posting Period**: 16-JUN-2023 - 30-JUN-2023

The City of Toronto is taking steps to strengthen public safety by building alternative community safety programs. This work will contribute to the implementation of the Toronto Community Crisis Service, advancing City Council's policing reform actions, and identifying further alternative models of community safety.

The Policy and Research Consultant will be responsible for developing business processes and corporate-wide policies for the Policing Reform Unit. The Policy and Research Consultant will monitor program standards and performance measures for the Toronto Community Crisis Service. In addition, they will coordinate evaluation of the program and gather best practices to inform program delivery.

**Major Responsibilities**
- Researches issues and develops policy options and recommendations in order to provide divisional and corporate leadership in policy, programs, advocacy and strategy.
- Researches, organizes, and writes briefing materials, discussion papers, policy proposals, reports and correspondence on various policing reform-related issues.
- Consults and works collaboratively with City partners and wide range of external stakeholder groups, including contacts with other jurisdictions, at the municipal, provincial, and federal levels, non-governmental organizations, and health service providers.
- Leads the coordination, development and maintenance of a variety of policing reform communications and information products such as the Policing Reform and Toronto Community Crisis Service public website and other resources and materials.
- Designs, undertakes, and advises on research projects and analyses including surveys, market analyses, trend and comparative analyses with other divisions, external organizations, and other sector clients.
- Plans, conducts, interprets and evaluates research and policy studies, including joint projects within division and with other city divisions, task forces and committees, other levels of government and other external groups or agencies.
- Acts as a consultant to identify and service policy, research, evaluation and program needs.
- Identifies issues, assesses the required resources, and develops strategies. Researches current and projected needs and makes recommendations for meeting those needs including implementation strategies.
- May conduct speaking engagements for the public, community and media, in collaboration with staff, answers inquiries on research and policy issues.
- Participates in and/or chairs internal and external committees.
- Advises and assists divisional staff in the planning, delivery and evaluation of staff development and training programs, and in the development of new policies and procedures

**Key Qualifications**:

- Post-secondary education in Social Science, Social Work (Social Policy), Public Policy Administration or related discipline and/or an equivalent combination of education and experience.
- Considerable experience in conducting research, jurisdictional scans and comparative analyses and synthesizing a vast amount of information and findings into briefing materials, issue summaries and overview reports for senior management audiences.
- Experience with business process analysis and development.
- Experience in project management from inception to implementation including conducting research, planning, organizing, leading and delivering outcomes to achieve established targets within set timelines.
- Experience planning, coordinating and working with multi-stakeholder tables such as advisory groups, committees and community groups.

**You must also have**:

- Knowledge of systemic barriers, racism and discrimination faced by Black, Indigenous and equity-seeking residents and communities in Toronto
- Excellent written and oral communication skills and ability to develop and maintain stakeholder relationships with colleagues throughout the organization and external community to achieve mutual goals and objectives.
- Ability to multi-task and produce high-quality, accurate work while meeting deadlines and requirements.
- Highly developed presentation and facilitation skills with the ability present information clearly, concisely, and logically to a diverse audience through a variety of communications platforms.
- Ability to work independently and cooperatively with others in a multi-disciplinary team environment.
- Knowledge of quantitative and qualitative research and the ability to analyze, design and synthesize complex information.
- Ability to analyze,



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