Student Success Advisor

3 weeks ago

New Westminster, Canada Douglas College Full time

**Work Arrangements**
- This regular full-time (35 hours per week) position is available starting February 6, 2023. Regular hours of work are Mondays to Fridays, 8:30 am - 4:30 pm. Shift days and times may change depending on the Department’s need. Occasional evening and/or weekend work may be required. The position is located at both the Coquitlam and New Westminster campuses. Douglas College is committed to supporting a healthy work/life balance for employees. A modified/flexible schedule and/or hybrid work from home arrangement may be considered.**What Douglas Offers**

DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best colleges even better.

**The Role**
- The Student Success Advisor is a key resource in student retention and success and acts as a transitional guide for students and external stakeholders in navigating student’s academic experiences. The Student Success Advisor is responsible for guiding, developing, and supporting students academically and financially throughout their entire student experience. The Student Success Advisor provides high quality and professional service, advice and counsel to students on the appropriateness of the selected program, presenting options in consideration of their unique situation, advising on options available when in academic difficulty and referral to resources available at the College and the community, advising on financial planning and the various student assistance options available to them. The Student Success Advisor will make appropriate recommendations to the Registrar or designate about student’s ability to continue studying at the College.
- The Student Success Advisor acts as a liaison for students with internal and external departments and agencies, including other post-secondary institutions, provincial and federal agencies. The Student Success Advisor regularly interacts with other units across campus and within Enrolment Services to ensure effective delivery of service and advising to students. The Student Success Advisor works closely with the Assistant Registrars, and Associate Registrars in Enrolment Services. The Student Success Advisor cultivates relationships with key stakeholders across the campus and with other units in Enrolment Services, and identifies new opportunities for collaboration and innovation.**Responsibilities**

**1. Academic and Financial Advising**
a. Investigates and resolves complex student program issues
- b. Diffuses upset, angry or hostile students and provides guidance and information and refer appropriately
- c. Adjudicates exceptional cases and approves monetary assistance in the form of emergency funding, which may include, but not limited to emergency loans, bursaries, grocery cards, fee deferrals, etc., for students with exceptional circumstances
- d. Makes and receives referrals, when appropriate and follows up to ensure referral accuracy, as appropriate
- e. Identifies students at risk or in crisis and proactively connects students with the appropriate resources and supports
- f. Proactively troubleshoots student challenges, problems and issues by referring to appropriate services and holding targeted advising intervention
- g. Evaluate students’ academic performance and provide appropriate advice and recommendation to Registrar about students on academic probation and their ability to continue studying at the College, and follow-up accordingly
- h. Evaluates and makes recommendations to faculties, program areas and/or Registrar for academic requirement waivers for graduation
- i. Advises and recommends faculties and program areas on curriculum and program requirements for government loan and student awards eligibility
- j. Reviews program proposals presented to Education Council and provides feedback to faculty and program areas on policy and curriculum changes affecting students
- k. Interprets and communicates policy regarding student loans, withdrawals, registration, academic requirements, etc., ensures they are applied accordingly and maintains current knowledge on College policies, procedures and curriculum requirements to ensure accurate and consistent information is provided to students
- l. Develops financial strategies that incorporate College policy and support students on the various financial assistance options available in order to develop a spending plan to finance their education
- m. Educates and supports students to develop a holistic view of academic and career plans in order to balance academic, professional, social and personal demands
- n. Coaches students towards independence and self-direction and maintains up-to-date knowledge of best practices

  • Student Success Advisor

    2 weeks ago

    New Westminster, Canada Douglas College Full time

    **Work Arrangements**What Douglas Offers** DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for...

  • Team Lead

    2 months ago

    New Westminster, Canada Douglas College Full time

    **Work Arrangements**What Douglas Offers** DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for...

  • Student Recruiter Advisor

    4 weeks ago

    New Westminster, Canada Douglas College Full time

    **Work Arrangements** Douglas College is committed to supporting a healthy work/life balance for employees. A modified/flexible schedule and/or hybrid work from home arrangement may be considered. On top of this, we offer: - Competitive extended benefits, - Family-friendly benefits (including top-ups for maternity/parental leaves), - Generous time-off...

  • Student Recruiter Advisor

    4 weeks ago

    New Westminster, Canada Douglas College Full time

    **Work Arrangements** Douglas College is committed to supporting a healthy work/life balance for employees. A modified/flexible schedule and/or hybrid work from home arrangement may be considered. On top of this, we offer: - Competitive extended benefits, - Family-friendly benefits (including top-ups for maternity/parental leaves), - Generous time-off...

  • Student Recruiter Advisor

    2 weeks ago

    New Westminster, Canada Douglas College Full time

    **Work Arrangements** Douglas College is committed to supporting a healthy work/life balance for employees. A modified/flexible schedule and/or hybrid work from home arrangement may be considered. On top of this, we offer: - Competitive extended benefits, - Family-friendly benefits (including top-ups for maternity/parental leaves), - Generous time-off...

  • Program Advisor

    2 weeks ago

    New Westminster, Canada Yorkville University Full time

    About Us: The same philosophy of personal attention that distinguishes Yorkville Education Company as a leading provider of post-secondary education makes us an exceptional place to work. We are a progressive and modern institution, responding to the needs of current and future students and implementing the best technology solutions to empower our work. We...

  • Program Advisor

    1 day ago

    New Westminster, Canada Yorkville University Full time

    About Us: The same philosophy of personal attention that distinguishes Yorkville Education Company as a leading provider of post-secondary education makes us an exceptional place to work. We are a progressive and modern institution, responding to the needs of current and future students and implementing the best technology solutions to empower our work. We...

  • Career Advisor

    2 months ago

    New Westminster, Canada Douglas College Full time

    **Work Arrangements**What Douglas Offers** - DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for...

  • Career Advisor

    1 month ago

    New Westminster, Canada Douglas College Full time

    **Work Arrangements**What Douglas Offers** - DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for...

  • Career Advisor

    2 weeks ago

    New Westminster, Canada Douglas College Full time

    **Work Arrangements**What Douglas Offers** DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for...

  • Career Advisor

    8 hours ago

    New Westminster, Canada Douglas College Full time

    **Work Arrangements**What Douglas Offers** - DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for...

  • International Student Life Coordinator

    2 months ago

    New Westminster, Canada Douglas College Full time

    **Work Arrangements**What Douglas Offers** - DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for...

  • Enrolment Services Advisor

    6 days ago

    New Westminster, Canada Douglas College Full time

    **Work Arrangements**What Douglas Offers** DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for...

  • Enrolment Services Advisor

    3 weeks ago

    New Westminster, Canada Douglas College Full time

    **Work Arrangements**What Douglas Offers** DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for...

  • People and Culture Advisor

    2 weeks ago

    New Westminster, Canada Justice Institute of BC Full time

    **APPLICATIONS ARE INVITED **FOR** **THE** **FOLLOWING** **FULL-TIME** **REGULAR** POSITION** **People and Culture Advisor**: **Competition**:#** **23-31** **Division**:People** **and** Culture** **Location**:New** **Westminster** **Campus** **Reporting** **To**:Director,** **People** **and** **Culture** **Justice Institute of British**...

  • International Student Life Coordinator

    2 months ago

    New Westminster, Canada Douglas College Full time

    The Role The International Student Life Coordinators (ISLCs) provide front-line student service to international students in support of international student success, engagement and retention. International Student Life Coordinators spent part of their time providing general advising services in person by receiving walk-in students at DCI reception,...

  • Human Resources Advisor

    2 months ago

    New Westminster, Canada Douglas College Full time

    **Work Arrangements** - This regular full-time position is available immediately. - HR Advisors must maintain flexibility to be based at either the New Westminster or Coquitlam campuses. This position will initially be based at the New Westminster campus. Occasional travel will be required between Douglas College locations. - Regular hours of work are 8:30...

  • Human Resources Advisor

    2 months ago

    New Westminster, Canada Douglas College Full time

    **Work Arrangements** - This regular full-time position is available immediately. - Occasional travel will be required between Douglas College locations. Regular hours of work are 8:30 am to 4:30 pm, Monday to Friday.**What Douglas Offers** DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that...

  • Human Resources Advisor

    2 weeks ago

    New Westminster, Canada Douglas College Full time

    **Work Arrangements** - This temporary full-time position is available effective late June 2023. - Occasional travel will be required between Douglas College locations. Regular hours of work are 8:30 am to 4:30 pm, Monday to Friday**What Douglas Offers** DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a...

  • Team Lead

    2 months ago

    New Westminster, Canada Douglas College Full time

    **Work Arrangements**What Douglas Offers** DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for...