Automotive Service Advisor

6 months ago


Sarnia, Canada Progressive Auto Group Full time

Service Advisor

**Duties**:

- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Communicate with technicians to determine necessary repairs and services
- Provide estimates for repairs and services, including parts and labor costs
- Explain repairs and services to customers in a clear and understandable manner
- Upsell additional services or maintenance packages as appropriate
- Schedule appointments and manage the service department's workflow
- Coordinate with parts department to ensure timely delivery of necessary parts
- Process customer payments and handle cash transactions
- Maintain accurate records of customer interactions and service history

**Skills**:

- Strong sales and customer service skills
- Knowledge of automotive repair and maintenance procedures
- Mechanical knowledge to accurately assess vehicle issues
- Ability to effectively communicate technical information to non-technical customers
- Experience handling cash transactions and basic accounting principles
- Upselling skills to promote additional services or maintenance packages
- Familiarity with dealership operations and procedures

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or qualifications required.

Pay: $18.00-$25.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Life insurance
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay

**Experience**:

- service advisor: 2 years (preferred)
- Customer service: 2 years (preferred)

Work Location: In person



  • Sarnia, Canada Canadian Tire Full time

    Are you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast? Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home products....

  • Service Advisor

    4 weeks ago


    Sarnia, Canada Subaru of Sarnia Full time

    **Service Advisor** The primary function is to ensure customer satisfaction by obtaining and verifying his/her vehicular problems and selling the required service to rectify the situation and ensuring that all requested work is completed thus minimizing customer comebacks. Other responsibilities include but are not limited to the following: - Knows and...


  • Sarnia, Canada Park Lane Chevrolet Cadillac Ltd. Full time

    Work Term: PermanentWork Language: EnglishHours: 40 to 44 hours per weekEducation: Other trades certificate or diplomaExperience: 3 years to less than 5 years or equivalent experienceWork settingRelocation costs not covered by employerTroubleshooting/diagnosticTasksAdjust, repair or replace parts and components of commercial transport truck systemsConfirm...


  • Sarnia, Canada Park Lane Chevrolet Cadillac Ltd. Full time

    Park Lane is looking for a motivated individual to fill the role of Customer Service Representative. **Functions** - Customer Relations, Administration, Sales/Marketing and Service Knowledge, Maintenance of Product and Industry Knowledge, Interdepartmental Relations **Competencies** - Adaptability, Customer Enthusiasm, Initiative, Organizing and Planning,...

  • Tow Truck Driver

    2 months ago


    Sarnia, Canada Mad Auto Service Full time

    **Job Summary** **Duties** - Respond promptly to towing requests and emergencies, ensuring timely arrival at the scene. - Operate tow trucks and other vehicles safely while adhering to all traffic laws and regulations. - Assess the situation of disabled or damaged vehicles and determine the best method for towing. - Provide excellent customer service by...


  • Sarnia, Canada Apex Service Centres MR LUBE Full time

    Full Job Description Enjoy working on car's or trucks? Want to learn more about vehicles? If you answered yes to these questions We have an opportunity waiting for you here at Mr. Lube We are currently hiring for all positions. Tire & Lube Technician Duties: Upper - **Learn to service customers for Oil Changes and Preventative Maintenance Services.** -...


  • Sarnia, Ontario, Canada Gordon Food Service Full time

    We are seeking a Business Development Representative to join our team at Gordon Food Service. This role will be based in the food service industry and involve handling order management, delivery coordination, and relationship development with customers in an assigned territory.Job SummaryThis is a sales position that requires a minimum of three years of...


  • Sarnia, Canada Tirecraft Full time

    **Commercial Tire Technician** **Sarnia Tirecraft, Sarnia** Tirecraft is a proudly Canadian owned and operated expert in tires and automotive services. We are presently seeking a qualified individual to fill the position of Commercial Tire Technician. This role will include a steady schedule of 8am-5pm Monday - Friday as well as a scheduled on call...

  • Beauty Advisor

    7 months ago


    Sarnia, Canada Sephora Full time

    **Job ID**: 246197 **Location**: ON-Lambton Mall (1602) **Address**: 16 - 1380 London Road, Sarnia-Clearwater, ON N7S 1P8, Canada (CA) **Hourly/Salaried**: Hourly (Non-Exempt) **Full Time/Part Time**: Part Time **Position Type**: Regular **Who we are behind the stripes**: Sephora has been changing the face of prestige cosmetics since its debut in 1970s...


  • Sarnia, Canada C-4 Analytics Full time

    **Automotive Digital Marketing Sales Consultant: REMOTE - C-4 Analytics** C-4 Analytics is a fast-growing, private, full-service digital marketing company that excels at helping automotive dealerships increase sales, increase market share, and lower cost per acquisition. C-4 Analytics is committed to developing innovative solutions for every dealer in every...

  • Passenger Light Truck

    6 months ago


    Sarnia, Canada Tirecraft Full time

    Passenger Light Truck (PLT) Tire Technician Sarnia Tirecraft, Sarnia Tirecraft is a proudly Canadian owned and operated expert in tires and automotive services. We are presently seeking a qualified individual to fill the position of Passenger Light Truck (PLT) Tire Technician. **Benefits**: **Responsibilities**: - Interact with Service Advisor Associates...


  • Sarnia, Canada Canadian Tire Full time

    Are you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast? Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home products....


  • Sarnia, Canada C-4 Analytics Full time

    Automotive Digital Marketing Sales Consultant: REMOTE – C-4 Analytics C-4 Analytics is a fast-growing, private, full-service digital marketing company that excels at helping automotive dealerships increase sales, increase market share, and lower cost per acquisition. We are currently hiring for an Automotive Digital Marketing Sales Consultant: REMOTE as we...


  • Sarnia, Canada Sephora Full time

    **Job ID**: 234390 **Location**: ON-Lambton Mall (1602) **Address**: 16 - 1380 London Road, Sarnia-Clearwater, ON N7S 1P8, Canada (CA) **Full Time/Part Time**: Part Time **Position Type**: Temporary **Who we are behind the stripes**: Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury...


  • Sarnia, Ontario, Canada C-4 Analytics Full time

    Job OverviewC-4 Analytics is a fast-growing digital marketing company specializing in helping automotive dealerships boost sales, increase market share, and reduce cost per acquisition.About the RoleWe are seeking an Automotive Digital Marketing Sales Expert: REMOTE to join our team and support our growing roster of local and national clients. As a key...


  • Sarnia, Ontario, Canada Estée Lauder - Brand Full time

    We are seeking a talented sales advisor to join our team in Sarnia, ON. As one of our successful sales advisors, you will provide exceptional customer service to ensure a unique and inspirational shopping experience for our customers.">">About the Role This is an exciting opportunity to work with a leader in prestige beauty and build a progressive career in...

  • SCWI Student Advisor

    4 months ago


    Sarnia, Canada Lambton College Full time

    About the Position: This is a temporary, part-time support staff position replacing a bargaining unit employee. This position will start in September and end in March . Working 24 hours per week at an hourly rate of $29.03 reporting to the Manager, Centre of Access Programs. The incumbent will be involved in creating and implementing a transition program to...


  • Sarnia, Canada Scotiabank Full time

    Requisition ID: 194621 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role** **What you’ll be doing** Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional...


  • Sarnia, Ontario, Canada Scotiabank Full time

    We are seeking a Senior Financial Advisor to join our team at Scotiabank, where you will have the opportunity to build long-lasting relationships with our customers and help them achieve their financial goals.About the RoleThis role involves taking a proactive approach to understanding customer needs, educating them on relevant financial products and...


  • Sarnia, Canada Sarnia Volkswagen Full time

    **Join Our Dynamic Team at Sarnia Volkswagen!** Are you passionate about cars and eager to drive your career forward? We're seeking a motivated Sales Representative to join our Volkswagen dealership! **Why Join Us?** - Be part of a reputable dealership known for quality service and customer satisfaction. - Opportunity to sell both new and used Volkswagen...