Front Desk Agent Full Time/permanent
4 months ago
We are a small company with 2 locations We are looking for someone to fill in the position of Front Desk Agent.
We are looking for someone with character and the right aptitude for teaching, a love of learning, creativity, a team player, flexibility, commitment, reliability, willingness to take instruction and constructive criticism, and looking to be part of a vibrant and growing community.
**Main responsibilities**:
- Greet and register patients, book follow-up appointments in an enthusiastic, courteous, professional manner;
- Answer 2 phone lines, take and convey messages, and return calls in a timely manner;
- Receive and deliver messages;
- Responsible for posting and maintaining social media channels;
- Perform all other duties as required.
**Required professional qualifications and experience**:
- Excellent customer service and communication skills, including ability to educate and sell products and services;
- Ability to effectively triage calls to ensure appropriate scheduling;
- Empathetic with client's needs and concerns;
- Treat clients and coworkers with respect;
**Salary**: From $18.00 per hour
**Benefits**:
- Company events
- Discounted or free food
- Flexible schedule
**Experience**:
- Customer service: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
Work Location: In person
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