Scheduling & Staffing Coordinator

3 weeks ago

Ottawa, Canada Hillel Lodge Ottawa Jewish Home for the Aged Full time

**ABOUT THE ROLE**

We are seeking an energetic and highly organized **Permanent Full-time** **Scheduling & Staffing Coordinator **for our long-term care home You will create and implement schedules for 24/7 coverage of Nurses and Personal Support Workers in our Nursing Department. Although we are a Jewish home, we welcome residents and staff from all backgrounds and with all lived experiences.

**WHAT WE CAN OFFER YOU**
- A supportive, collaborative, and welcoming team environment
- Opportunities for career growth, comprehensive training, and professional development
- Employee & Family Assistance Program
- Registered Retirement Savings Plan
- Health & dental benefits
- Free on-site parking
- Paid orientation

**RESPONSIBILITIES**
- Create and maintain schedules and staff rotations for Nursing Department, including annual vacation calendars, time off requests, assigning shifts, and managing attendance and overtime. Direct and report to after-hours Scheduling team on staffing shortages daily.
- Coordinate and schedule team members returning from leaves of absence, support the modified return-to-work process, find replacements for sick or emergency call-ins using the call-in process.
- Maintain accurate scheduling and timesheet records on Ceridian Dayforce modules to ensure timely payroll, and verify and manage vacation, sick, and statutory holiday leaves.
- Provide occasional Reception relief, maintain verification of credentials for Registered staff, recommend innovative scheduling practices to improve staffing efficiency, and participate in special projects and meetings.
- Perform other duties as required to ensure the safety and well-being of the residents in the Home.

**REQUIRED QUALIFICATIONS**
- Post-secondary education in Business Administration or related field, or equivalent combination of education, training, and experience.
- Communicates clearly and effectively in verbal and written English.
- Manages, organizes, and prioritizes time and resources effectively to meet deadlines, maintains composure under pressure.
- Proactively identifies and resolves problems with creative solutions.
- Exhibits strong interpersonal skills, a professional and positive attitude, and provides excellent customer service with tact and diplomacy.
- Demonstrates judgement and discretion when handling confidential information.
- Proficient computer literacy with Microsoft Office Suite (Excel, Word, Outlook).

**PREFERRED QUALIFICATIONS**
- Prior work experience in scheduling or staffing support in healthcare, long-term care, or unionized environments.
- Prior experience with Ceridian Dayforce, or other Scheduling, Timekeeping or HRIS software.
- Recruitment or Human Resources administrative experience is an asset.
- Knowledge of practices and traditions of the Jewish religion is an asset.

**ABOUT THE LODGE**

Hillel Lodge is a welcoming and vibrant Jewish long-term care home located in the heart of Ottawa. Our team of compassionate professionals is committed to providing exceptional person-centred care. With a current complement of 121 beds and housed within a thriving 13-acre Jewish Community Campus, we provide a wide range of programming and events to meet the diverse needs of our residents, their families, and the larger community which we serve.

**DEI&A**

Where notified in advance, Hillel Lodge will accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

**APPLICATION INSTRUCTIONS**

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$55,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Staff Scheduling: 2 years (preferred)
- Microsoft Office: 2 years (preferred)
- Healthcare: 2 years (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person

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