Director, Technology Strategy

4 months ago

Waterloo, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

As a seasoned, strategic leader with experience leading strategic technology roadmaps, the **Director, Technology Strategy **is a member of the Sun Life Financial Distributor (SLFD) Advisor Digital Journey leadership team, developing and driving the technology strategy across the SLFD Digital Advisor Journey.

Together with the SLFD Digital Advisor Journey Owner, the Director, Tech Strategy drives the strategy and recommendations, of technology solutions across the **Advisor Journey**. The incumbent will ensure an integrated end-to-end view across people, process, and technology. They will also work with a wide variety of stakeholders to ensure we are designing and delivering sustainable, scalable, and stable solutions that are fit for purpose.

**What do you need to succeed?**

**Domain Expertise**
- Deep knowledge of relevant domains/products/experiences of the Digital **Advisor Journey**, including Becoming an Advisor, Building my Business, Delivering Goal Based Advice, and Transitioning my Practice.
- Minimum of 5 years experience developing & shaping technology strategy for an **Insurance or Wealth Advisor** **product **area or large **Insurance or Wealth Advisor program.**
- Broad network and ability to influence across the organization is critical
- Vendor management experience including vendor selection, contracting, integration, and oversight.
- Delivery leadership experience focused on** Insurance or Wealth Advisor-facing** or relevant B2B2C models
- Experience leading seamless integration of vendor solutions into advisor facing solutions

**Agile Experience**
- minimum of 7 years prior experience delivering large-scale digital/agile transformations
- Experienced in or excited to learn Agile way of working (e.g., quick iterations with done better than perfect)
- Experience delivering agile at scale (e.g. SAFe)

**Individual Skills**
- Ability to set a vision and map the steps to achieve that vision
- Ability to translate day-to-day learnings and team inputs into strategic actions
- Aptitude for distilling high-level input into clear recommendations, deliverables, and actions
- Ability to both grasp big picture and have rigorous attention to detail
- Ability to influence a diverse group of stakeholders - strong leadership, communication, and stakeholder management skills
- Strong problem solver with ability to lead teams to push solution concepts and quickly structure and break down problems
- Proven ability to build and cultivate trust-based relationships with diverse individuals within the team and client
- Strong communication skills with ability to get things done, drives work through completion, while also collaborating with team

**Mindset & Behaviors**
- Strategic thinker; thrives in face of ambiguity & uncertainly
- Critical thinker and passion to challenge status quo to find new solutions and drive out of the box ideas, embraces change
- A servant leader who believes in a non-hierarchical culture of collaboration, transparency and trust across the team
- Not afraid to “roll up the sleeves” and seeks to go outside comfort zone to learn - pushes the team to do the same
- Experimental mindset to drive innovation and continuous improvement of team

**What will you do?**
- Educate teams on the end-to-end SLFD Digital Advisor Journey, including its process components & pain points
- Identify shared components / capabilities and align with technical & architecture requirements
- Champion product and process simplification
- Communicate priorities to Hubs and Platforms based on the roadmap
- Jointly lead & orchestrate the prioritization, selection, and “incubation” process (e.g., business unit outreach, client research, prototyping & co-creation, design thinking, business casing, etc.)
- Act as the ‘face’ of the Journey in partnership with the Journey Owner to the organization from idea to kickoff through to implementation; manage stakeholders
- Own long-term technology roadmap, including integration points with relevant teams and aligned with business and overall Sun Life technology strategy
- In partnership with the Journey Owner, drive strategic business casing & opportunity sizing
- Facilitate technical / business discussions to define the work needed to achieve minimum required business value
- Partner as needed, with the Director, Strategic initiatives to deliver solutions to SLFD Advisors

**What’

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