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Kinesso - Account Manager Search

6 months ago

Toronto, Canada IPG Mediabrands Full time

Location: Canada

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Office: Toronto

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Agency: Kinesso - Canada

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Ref#: 8476

**Position Summary**

**Key Responsibilities**
- Operate as key point of contact for agency planning teams and clients.
- Work with agency teams and clients directly to ensure their paid social efforts are meeting or exceeding clients key performance indicators (KPI’s)/expectations.
- Develop best in class deliverables to clients, from available technology platforms and services
- Proven expert in paid media capabilities, ability to find best in class solutions for the clients and being up-to-date with the upcoming tools/tech solutions that would work for their overall media strategy; ability to evaluate and integrate new tools independently into our product suite.
- Sell through innovative solutions and ad formats to test new technology and keep clients business moving forward and staying ahead of the curve
- Staying up-to-date with new developments in the digital landscape and educate teams and clients as required.
- Manage and lead a direct report, or a team of employees. Effectively communicate agency goals, manage workloads, provide ongoing performance feedback and support professional development. Interview and participate in hiring decision of employees if/when required.
- Respond to RFP’s and briefs to assist with strategic campaign planning.
- Assist Associate Director with developing agency partners’ process and workflow to ensure a collaborative and efficient working relationship (process, timelines, trafficking documents, budgets).
- Assist with, and contribute to, strategic planning solutions that will drive client’s business results.
- Compile and present post campaign results/decks and request for proposals (RFPs) to planners/clients as necessary.
- Approve contracts in our financial systems, as well as QA-ing campaigns.
- Proactively and independently contribute to and/or prepare media POVs.
- Monitor the goals and key performance indicators KPI’s for a portfolio of clients to ensure on-time and complete delivery of campaigns. Ensure all tactical media plan requirements are correctly implemented in digital platforms based on client needs.
- Effectively manage ongoing client expectations in regards to work back schedule and deadlines.

**Desired Skills & Experience**
- Mid / Intermediate level of experience digital media.
- Full understanding of the roles of various digital channels.
- Professional understanding of trafficking and website tagging processes.
- Ability to develop positive on-going business relationships with a focus on client service.
- Ability to build professional internal and external relationships and partnerships.
- Professional understanding of cross channel planning, demonstrate strong coordination of digital and offline media efforts.
- Proficient in data analysis, emerging media and technology.
- Experience with negotiation and presentation.
- Professional learning agility, with a passion for continuous development.
- Excellent communication skills (both written and verbal).
- Highly developed organizational skills with a strong attention to detail and accuracy.
- Ability to work collaboratively as well as independently.
- Ability to investigate, analyze & solve problems, and clearly communicate results.
- Proficient in Microsoft Office Suite (Word, Excel and PowerPoint).
- Proficiency in Search Tools (Google Ads 360, Microsoft Advertising/Bing Ads, Amazon Advertising, Google Data Studio/Looker Studio, Google Analytics, Google Keyword Planner, etc.).

**What's in it for you?**
- Generous paid time off with a minimum of 37 paid days off including vacation and monthly wellness days. We also have four-day long weekends, half-day summer Fridays, and meeting-free Friday afternoons year-round.
- A flexible hybrid work model that works for you.
- A focus on personal development with formal training opportunities, including mental health training and inclusion education for everyone.
- A chance to be part of and grow within a global network of agencies.
- The opportunity to contribute to our company culture by joining one of our many community-based employee groups, such as Black Employee Network, Girls on Fire, Hispanic or Latinx Alliance, Neuro Network, Pan-Asian Network, and Rainbow Lounge.