Operations Support, Bell Mobility
1 month ago
Req Id: 407624
At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.
If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.
Bell’s forward-thinking Customer Operations team is creating the ultimate service experience for our residential, wireless and small business consumers. We lead strategic development and execution of day-to-day operations, develop tools and processes to drive service enhancements, manage customer loyalty and retention, and leverage big data and artificial intelligence to create intellectual property.
**Summary**:
**Job Duties / Accountabilities**:
- Understand the market and identify competitive gaps and opportunities
- Develop segment specific campaign development, implementation and management representing all areas of marketing (product, price, promotion and distribution)
- Lead segment marketing and cross-functional teams from marketing plan development through to execution
- Manage and implement campaigns as necessary to meet targets
- Manage end-to-end execution of all segment specific marketing campaigns
- Deliver Full Segment Analysis - Complete roadmap of segment opportunities; including post mortem, development and analysis
- Deliver and exceed sales targets and build tracking mechanisms to ensure successful communication of results across the organization
- Meet aggressive due dates on project implementation
**Critical Qualifications / Competencies**:
- University degree with a Business, Marketing and/or related discipline
- competitive telecom environment
- Highly motivated and able to seek out innovative approaches to business solutions and challenges
- 2-3 years of leadership experience in managing marketing activities
- Solid knowledge and experience marketing to segments would be very beneficial
- Extensive research skills and great attention to detail
- Proven ability in project management and leading cross functional teams
- Demonstrated analytical skills and ability to think strategically
- Excellent communications skills, both written and verbal (ability to effectively communicate in front of large groups of people)
- Solid partnering and creative problem solving skills
- Flexibility and the ability to comfortably operate in an ever-evolving environment
- Advanced skills in Excel and PowerPoint, Adobe Creative Suite (Photoshop, Illustrator and InDesign.)
- Good knowledge of the evolving
EmployeeReferralProgram
Adequate knowledge of French is required for positions in Quebec.
**Additional Information**:
**Position Type**:Non Management
**Job Status**:Regular - Full Time
**Job Location**:Canada : Quebec : Montreal || Canada : British Columbia : Vancouver
**Flexible work profile**:Mobile
**Application Deadline**:04/05/2023
All team members are expected to reside in Canada and within a reasonable commuting distance from their work location to ensure that they are able to come to the office as required, whether the visit is planned or unplanned.
Created: Canada, QC, Montreal
**Bell, one of **Canada's Top 100 Employers.
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