Account Service Representative

1 month ago


Montréal, Canada Royal Bank of Canada Full time

**Job Summary**

The Account Service Representative is responsible for processing routine data entry and on-line input of transactions using basic understanding of products and processes. Activities may also be dependent on balancing transactions and deposits as received from clients and branches with emphasis on throughput, accuracy and production.

**Night Shift - 12:00 AM to 8:00 AM (Sunday-Friday)**

**What will you do?**
- Handles basic data entry & manages processing of Commercial deposits & ATM client deposits consisting of Reception of parcels and extracting contents of parcel, verifying contents (cash & checks) and validating that contents balance with deposit provided from client
- Processes work volumes and provide consistent service within established benchmarks contributing to the achievement of business SLA/KPI.
- Examines all documents for completeness and takes full responsibility for quality and accuracy of day-to-day responsibilities, tasks and activities ensuring a balanced focus on enhanced client experience.
- Exercises due diligence in following operational risk policies, procedures standards and guidelines.

**What do you need to succeed?**

**Must-have**
- Client Focus
- Available to work from Sunday through Friday (maximum of 37h5)
- Efficient and accurate data entry abilities.
- Responsible for the reception/preparation of parcels
- Ability for problem resolution and to determine quickly the departments’ priorities

**Nice-to-have**
- Ability to work in high volume & strict timeframe deadlines
- Knowledgeable of products supported by the team (Commercial Deposit Processing, Cash processing)

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to take on progressively greater roles
- A world-class training program in financial services
- Flexible work/life balance options

LI-POST

**Job Skills**

Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

**Additional Job Details**

**Address**:
1 PLACE VILLE MARIE:MONTRÉAL

**City**:
MONTRÉAL

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Technology and Operations

**Job Type**:
Casual

**Pay Type**:
Salaried

**Posted Date**:
2024-02-20

**Application Deadline**:
2024-02-27

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

**Join our Talent Community**

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.



  • Montréal, Canada National Bank of Canada Full time

    **Primary Locations**:Montreal, Quebec**: **Attendance**:Hybrid**: **Employee Status**:Regular**: **Schedule**:Full-time**: A career as an Account Representative at National Bank is a job where your ability to work in synergy with several partners in the service of the client is put forward. With your excellent customer service and proactivity, you take care...


  • Montréal, Canada Canadian National Railway Full time

    At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you are part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a...


  • Montréal, Canada Canadian National Railway Full time

    At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you are part of making sure our business is running optimally and safely helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a...


  • Montréal, Canada Canadian National Railway Full time

    At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you are part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a...


  • Montréal, Canada Canadian National Railway Full time

    At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you are part of making sure our business is running optimally and safely helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a...


  • Montréal, Canada Canadian National Railway Full time

    At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you are part of making sure our business is running optimally and safely helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a...


  • Montréal, Canada National Bank of Canada Full time

    Position could be situated in Montreal or Laval. A career as an Account Representative at National Bank, your ability to work in synergy with a variety of partners will be a key asset. You’ll use your excellent customer service skills and proactive approach to handle the administrative and transaction needs of Commercial Banking clients. **Your...


  • Montréal, Canada National Bank of Canada Full time

    **Attendance** Hybrid **Job Number** 15858 **Category** Professionnal **Status**: Permanent**Schedule**: Full-Time**Posting date** 05-Jul-2023 **Location**: Montreal, Quebec**Area of Interest**: Advisory services, Commercial bankingPosition could be situated in Montreal or Laval. A career as an Account Representative at National Bank, your ability...


  • Montréal, Canada Long & McQuade Full time

    Collection of accounts receivable, outstanding rentals, and bad debts - Credit approvals for term and balance forward accounts - Credit approvals for consumer and commercial account rentals - Assist customers inquiring about their accounts and rents - Locate new contact information for credit customers - Perform sundry account maintenance - Registration of...


  • Montréal, Canada Long & McQuade Full time

    **Department** All Departments **Hours** Full-time permanent **Availability Required** Weekdays, Weeknights & Weekends **Location** 10715, boulevard Pie-IX Montréal, QC - Collection of accounts receivable, outstanding rentals, and bad debts - Credit approvals for term and balance forward accounts - Credit approvals for consumer and commercial account...


  • Montréal, Canada Canada Post - Postes Canada Full time

    Job Requisition Id: 165708 Business Function: Customer Experience Primary City: Montreal Other Location(s): Province: Quebec Employment Type: Full-Time Employment Status: Permanent Language Requirement: Bilingual Imperative (BBBB) Employee Class and Level: SL 03 Working Hours: Number of Vacancies: 1 **Salary**: Job Closing Date...


  • Montréal, Canada National Bank of Canada Full time

    **Attendance** Hybrid **Job Number** 17381 **Category** Professionnal **Status**: Permanent**Schedule**: Full-Time**Posting date** 17-Jul-2023 **Location**: Montreal, Quebec**Area of Interest**: Advisory services, Commercial bankingA career as an Account Representative at National Bank, your ability to work in synergy with a variety of partners will...


  • Montréal, Canada CCR Solutions, Inc Full time

    We are looking for motivated, customer service driven **Sales Account/Business Development Representatives **to sell AV Staging, Rental & Presentation Services to the numerous associations and corporate accounts located throughout North America. Given the current state of the industry, CCR is looking for individuals who are passionate about what they do,...


  • Montréal, Canada Cintas Full time

    **Requisition Number**: 168054 Cintas is seeking an Accounts Receivable Representative. Responsibilities include all accounts receivable related functions, including keeping track of assigned accounts to identify outstanding debts; planning course of action to recover outstanding payments; heavy phone activity with customers; locating and contacting debtors...


  • Montréal, Canada Cintas Full time

    **Requisition Number**: 132435 Cintas is seeking an Accounts Receivable Representative. Responsibilities include all accounts receivable related functions, including keeping track of assigned accounts to identify outstanding debts; planning course of action to recover outstanding payments; heavy phone activity with customers; locating and contacting debtors...


  • Montréal, Canada Thomson Reuters Full time

    **ENGLISH VERSION FOLLOWS** **Représentant, DT Impôts et comptabilité, 100% télétravail** Thomson Reuters est en pleine expansion et cherche à intégrer à son équipe des représentants enthousiastes, professionnels et orientés vers les objectifs. Les Représentants de Thomson Reuters travaillent au téléphone en contactant et en développant de...


  • Montréal, Canada McGill University Full time

    Please refer to the job aid for instructions on how to apply. Position Summary: Major Duties and Responsibilities: - Processes documents related to admissions, registration and placement tests. Assesses eligibility according to established guidelines. Prepares acknowledgement and decision letters. - Maintains, updates records and files. Sorts, codes,...


  • Montréal, Canada McGill University Full time

    Please refer to the job aid for instructions on how to apply. Position Summary: Major Duties and Responsibilities: - Processes documents related to admissions, registration and placement tests. Assesses eligibility according to established guidelines. Prepares acknowledgement and decision letters. - Maintains, updates records and files. Sorts, codes,...


  • Montréal, Canada Canada-Europe Ltée Canada-Europe Ltd. Full time

    International trading company (wholesale distributor) is looking for a B2B Customer Service Representative who is passionate about providing excellent inbound customer service to our clients and who will maintain and increase customer satisfaction. Training offered. You will liaise with a Sales Representative and work closely with a Manager, our office and...


  • Montréal, Canada ECHOtape Full time

    We are looking for a full time Customer Service Representative to offer existing and new customers the highest level of service through an organized and efficient environment, sound teamwork and strong work ethics. Support the sales team in generating new business while protecting existing customers and revenue. **Responsibilities**: - Develop and maintain...