Store Manager in Training

6 months ago

Kingston, Canada Insomnia Cookies Full time

Insomnia Cookies started as a big dream in a tiny university dorm room in the US city of Philadelphia, amongst a group of friends, up late, craving something sweet and delicious. With very limited takeout options available (this was back in 2003), our founder, Seth, took matter into his own hands. And from that first warm, baked cookie, not only was a company launched, but an entire category too, redefining the late-night, delivery-focused, food-service industry as we know it

**Manager in Training **role at our soon to open Canadian store adjacent to Queens University We’re not just a cookie company, we’re a community of Insomniacs. We know our cookies are the most delicious around, but it’s our team members that make Insomnia Cookies an amazing place to be. Have a hunger to succeed? A passion for the sweeter things in life? Got big dreams and a ceaseless imagination? Then we want to get to know YOU

Check out some vids to learn more

**Who We Are**

**Insomnia Cookies Timeline**

**Core Values**

As a
**Manager in Training**, you are the leading the bakery as second in command. You understand what it takes to “own the night” and beyond, by practicing the flow of business for the entire bakery. You are a hands-on leader who not only is baking cookies, building orders, increasing sales, and interacting with the customers but also one who helps coach and develop the team. You take pride in knowing that your contribution leads to productivity and a fun night for your store

***

**SOME SWEET PERKS**:

- Pay rate: $23/hr + eligibility for end of period store bonus
- Cellphone stipend
- 10 days of paid time off plus 2 paid insomnia personal days of wellness
- Job stability with a rapidly growing and reputable company
- Achievable growth/promotion opportunities
- Free cookies with every shift

**WHAT DO YOU DO AS A MANAGER IN TRAINING?**
- Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
- Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries.
- Lead new hourly staff onboarding and initial training.
- Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence.
- Support Store Ops Manager with ordering, inventory control and scheduling.
- Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.).
- Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service.

**WHAT DO I NEED TO HAVE TO BE CONSIDERED?**
- At least 1 year of experience in a supervisory role within a restaurant or retail store
- Prior experience conducting in-person interviews of hourly support staff
- Prior Point of Sale (POS) systems experience
- Ability to utilize MS Office, Word and our Applicant Tracking System
- Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs
- Sun)
- Must be 18 years of age or older

About us:
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so. many. cookies. later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 250 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"

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