Freight Broker
4 weeks ago
**Freight Coordination**: Manage the end-to-end freight process, including load planning, carrier selection, rate negotiation, and shipment tracking.
- **Carrier & Shipper Relations**: Build and maintain strong relationships with carriers, shippers, and customers to ensure consistent and reliable transportation services.
- **Rate Negotiation**: Secure competitive pricing with carriers while ensuring profitability and meeting customer expectations.
- **Load Matching**: Utilize load boards, internal databases, and industry networks to match shipments with available carriers efficiently.
- **Documentation & Compliance**: Ensure all required paperwork (BOLs, contracts, carrier agreements) is accurate and compliant with industry regulations.
- **Shipment Tracking & Problem-Solving**: Monitor shipments in real-time, address any delays or issues proactively, and communicate status updates to clients.
- **Customer Service & Retention**: Provide excellent customer service by addressing inquiries, resolving disputes, and ensuring high satisfaction levels.
- **Market Research & Strategy**: Stay updated on industry trends, market rates, and transportation regulations to improve operational efficiency.
- **Sales & Business Development**: Identify and onboard new shippers and carriers to expand business opportunities.
Schedule:
- Monday to Friday
Work Location: In person
Expected start date: 2025-03-05
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