Service Writer

3 months ago


Acheson, Canada Monarch Transport Full time

Monarch Transport a division of Landtran Systems inc is currently seeking a Service Writer for our fast-paced Heavy Duty Commercial Shop in Acheson, AB. We are committed to maintain and repair our units to keep transportation and logistics moving smoothly and safely.
- Collect and interpret information for repairs, open work orders while promoting our Services for repeat business
- Providing accurate estimates to Customers with the focus on addressing the concerns
- Work together with the Service Personnel for accurate quotes on costs of repairs
- Ensuring Customers receive excellent time management with follow ups on a regular basis to be fully informed on their Services, Cost and to ensure units are ready when promised or delayed
- Contact Customers when additional Services are required and ensuring the all work is authorized
- Providing work orders to our Shop Foreman for all scheduling of units for repair
- Reviewing all work orders for accuracy, all charges are fair, equitable and all shop supplies accounted for
- Diligent with closing all work orders in a timely matter daily, monthly and yearly for an up-to-date reporting dialogue

**Skills and Experience**:

- Minimum of 2 years of Customer Service Experience
- 2 - 5 years of prior Service Department Technical or Mechanical Experience
- Intermediate computer skills
- Experience with TMT Trimble Software and Truck Mate is considered as asset
- Knowledge and experience in transportation industry is an asset
- Self - Starter with the ability to prioritize and organize workloads in a fast-paced Environment
- Attention to detail with a strong drive to meet tight deadlines
- Class 5 license and a personal vehicle to get to our shop

**Benefits**:

- Monday to Friday all weekends off
- Paid for all Federal and Provincial Holidays
- Medical and Dental Benefits after 90 days
- Eligible for a Boot Allowance after 90 days
- Location: 25245 111 Avenue Northwest, Acheson, Alberta T5S 1Y1

Location: 25245 111 Avenue Northwest, Acheson, Alberta T5S 1Y1

**Salary**: From $52,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Work Location: In person


  • Service Writer

    4 days ago


    Acheson, Canada Western Star Trucks Full time

    Job Title: Service WriterJob Summary:We are seeking a highly skilled Service Writer to join our team at Western Star Trucks. As a Service Writer, you will be responsible for providing exceptional customer service, ensuring efficient communication with customers, and maintaining accurate records.Key Responsibilities:Open work orders at time of booking and...

  • Service Writer

    4 days ago


    Acheson, Canada Western Star Trucks Full time

    Job Title: Service WriterJob Summary:We are seeking a highly skilled Service Writer to join our team at Western Star Trucks. As a Service Writer, you will be responsible for providing exceptional customer service, ensuring efficient communication with customers, and maintaining accurate records.Key Responsibilities:Open work orders at time of booking and...

  • Service Writer

    2 weeks ago


    Acheson, Canada Western Star Trucks Full time

    {"Job SummaryAt Western Star Trucks, we're committed to delivering exceptional customer service and building strong relationships with our customers. As a Service Writer, you'll play a critical role in ensuring our customers receive the best possible experience.Responsibilities:* Manage work orders from start to finish, ensuring accuracy and efficiency*...

  • Service Writer

    2 weeks ago


    Acheson, Canada Western Star Trucks Full time

    {"Job SummaryAt Western Star Trucks, we're committed to delivering exceptional customer service and building strong relationships with our customers. As a Service Writer, you'll play a critical role in ensuring our customers receive the best possible experience.Responsibilities:* Manage work orders from start to finish, ensuring accuracy and efficiency*...

  • Service Writer

    4 months ago


    Acheson, Canada AMT Truck Repair Full time

    **Are you Passionate about Trucks, and take pride in your work?** **Do you have a Safety Focused mindset, and take the time to do it right?** **Are you Dedicated to your customers, and team?** **Do you have a Creative mindset, and think outside the box?** **Can you be Resilient, and persevere to get the job done?** **If you've answered yes, then you've...

  • Service Writer

    3 months ago


    Acheson, Canada Custom Truck One Source Full time

    **ACHESON, AB 11102 261 Street, Acheson, Alberta, T7X 6C7** EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY. Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and...

  • Service Writers

    4 months ago


    Acheson, Canada Western Star Trucks (North) Ltd. Full time

    **POSITION TITLE**: Service Writer **DEPARTMENT**: Service **SUMMARY**: At Western Star Trucks North, we believe truck drivers are essential in keeping our world moving - it’s why we’ve dedicated our business to helping others succeed. We are a full-service heavy-duty truck dealership, offering new truck sales, parts, service, and body shop work. What...

  • Service Writers

    3 days ago


    Acheson, Canada Western Star Trucks (North) Ltd. Full time

    **POSITION TITLE**: Service Writer **DEPARTMENT**: Service **SUMMARY**: At Western Star Trucks North, we believe truck drivers are essential in keeping our world moving - it’s why we’ve dedicated our business to helping others succeed. We are a full-service heavy-duty truck dealership, offering new truck sales, parts, service, and body shop work. What...

  • Service Writers

    4 months ago


    Acheson, Canada Western Star Trucks Full time

    POSITION TITLE: Service Writer DEPARTMENT: Service SUMMARY: At Western Star Trucks North, we believe truck drivers are essential in keeping our world moving - it’s why we’ve dedicated our business to helping others succeed. We are a full-service heavy-duty truck dealership, offering new truck sales, parts, service, and body shop work. What...

  • Service Writer

    3 months ago


    Acheson, Canada BDS Inc Full time

    **The Company**: Few trucking companies can claim they started with just one man and a truck, but BDS can. The company was born in 1978 as B&D Simons Trucking (now known as BDS) when Bill Simons started from the ground-up with a single highway tractor. Now, over 40 years later, BDS continues to specialize in the oil and gas sector and has grown its service...

  • Service Writer

    3 months ago


    Acheson, Canada BDS Trucking LTD Full time

    **The Company**: Few trucking companies can claim they started with just one man and a truck, but BDS can. The company was born in 1978 as B&D Simons Trucking (now known as BDS) when Bill Simons started from the ground-up with a single highway tractor. Now, over 40 years later, BDS continues to specialize in the oil and gas sector and has grown its service...

  • Service Writer/advisor

    3 months ago


    Acheson, Canada Harbour International Trucks Full time

    **Shift schedule**: 4 days on /4 days off **What we offer**: - Competitive salary plus bonus program - Benefits package that includes coverage for dental, vision, paramedical (massage/physio/chiro), disability and life insurance - Company contribution RRSP program - Product training - Safety Allowance - Support and leadership from a strong dealership...

  • Service Writer

    3 months ago


    Acheson, Canada Hayworth Equipment Sales Full time

    Overview: **Responsibilities**: - Greet customers and assist them with their service needs - Document customer concerns and vehicle issues accurately - Communicate effectively with mechanics to ensure proper vehicle diagnosis and repairs - Provide estimates for repairs and services, including upselling additional services as needed - Coordinate with parts...

  • Service Writer

    4 months ago


    Acheson, Canada Traveland RV Canada Full time

    **Service Advisor - Recreational Vehicles** **Responsibilities**: - Attitude is everything—greet service department customers promptly and courteously - Listen to each customer and clearly articulate repair needs to techs - Upsell recommended/additional services using low pressure, high integrity methods - Provide accurate estimates of repair/maintenance...


  • Acheson, Canada Western Star Trucks Full time

    POSITION TITLE: Service Writer DEPARTMENT: Service SUMMARY: At Western Star Trucks North, we recognize the vital role truck drivers play in maintaining the flow of goods and services. Our commitment is to empower these professionals by providing unparalleled support. As a comprehensive heavy-duty truck dealership, we specialize in new truck...


  • Acheson, Canada Western Star Trucks Full time

    POSITION TITLE: Service Writer DEPARTMENT: Service SUMMARY: At Western Star Trucks North, we recognize the vital role truck drivers play in maintaining the flow of goods across our communities. Our commitment is to support their success through exceptional service. As a comprehensive heavy-duty truck dealership, we provide a range of services...

  • Het Journeyman

    3 months ago


    Acheson, Canada Western Star Trucks (North) Ltd. Full time

    **POSITION TITLE**: Heavy Equipment Technician Journey Person **DEPARTMENT**: Service **PRIMARY RESPONSIBILITIES**: At WSN Group of Companies, we believe truck drivers are essential in keeping our world moving - it’s why we’ve dedicated our business to helping others succeed. We are a full-service heavy-duty truck dealership, offering new truck sales,...


  • Acheson, Canada ArrKann Trailer & RV Centre Full time

    **Detailer Coordination** **- **Manage the department schedule to ensure the completion of all assigned work in order to contribute to the profitability of the Service department. - Organize and arrange the daily schedule to ensure the timely completion of work in accordance with the company and customer expectations - Effectively inform the Service Manager...