Current jobs related to Service Writer - Acheson - Custom Truck One Source
-
Service Writer
4 weeks ago
Acheson, Canada Westvac Industrial Ltd. Full time**Job Title: Service Writer - Acheson Alberta** We are looking for a Service Writer to join our Lift Division team in Acheson! A Service Writer is responsible for accurately documenting required repairs and parts on work orders, as well as scheduling the appropriate technicians for each job using our operating system, Intellidealer/CDK. This position is...
-
Service Writers
6 days ago
Acheson, Canada Western Star Trucks (North) Ltd. Full time**POSITION TITLE**: Service Writer **DEPARTMENT**: Service **SUMMARY**: At Western Star Trucks North, we believe truck drivers are essential in keeping our world moving - it’s why we’ve dedicated our business to helping others succeed. We are a full-service heavy-duty truck dealership, offering new truck sales, parts, service, and body shop work. What...
-
Service Writers
3 weeks ago
Acheson, Canada Western Star Trucks (North) Ltd. Full time**POSITION TITLE**: Service Writer **DEPARTMENT**: Service **SUMMARY**: At Western Star Trucks North, we believe truck drivers are essential in keeping our world moving - it’s why we’ve dedicated our business to helping others succeed. We are a full-service heavy-duty truck dealership, offering new truck sales, parts, service, and body shop work. What...
-
Service Writer
4 days ago
Acheson, Canada Colas Western Canada Inc. Full timeJob SummaryBased out of the Acheson Shop, the primary responsibilities for the Service Writer are to provide quality and timely clerical support services to Shop Forepersons and to ensure the equipment division is supported and accurate records are kept. The ideal candidate will possess strong organizational skills, exceptional communication abilities, and a...
-
Service Writer
4 days ago
Acheson, Canada Colas Full timeColas, a subsidiary of the Bouygues Group, has one mission: to imagine, build and maintain sustainable transport infrastructure. Backed by a network of 900 construction business units and 3,000 material production units in more than 50 countries on five continents, the Group's 65,000 employees act locally to connect communities and foster exchanges for today...
-
Service Writer
6 days ago
Acheson, Canada Standard General Edmonton Full time**Job Summary**: **Job Duties**: - Positively participate in company safety program and adhere to all safety requirements. - Serve as point of contact for operations and shop, relay messages to foreperson if required. - Accurately document service requests, inquiries, and customer interactions in the system of record. - Schedule service appointments and...
-
Service Writer
6 days ago
Acheson, Canada Colas Full timeColas, a subsidiary of the Bouygues Group, has one mission: to imagine, build and maintain sustainable transport infrastructure. Backed by a network of 900 construction business units and 3,000 material production units in more than 50 countries on five continents, the Group’s 65,000 employees act locally to connect communities and foster exchanges for...
-
Parts and Service Advisor
21 hours ago
Acheson, Canada SWS Marine Group Edmonton Full timeSWS Marine Group is an industry-leading Marine Sales & Service provider specializing in premium Wake, Tow and Pleasure boats. We are the exclusive Malibu Boats, Axis Wake, Chaparral Boats and Barletta Pontoon boat dealer in Saskatchewan, Alberta, and the BC interior. Our new location in Edmonton AB has been a huge success and we are seeking additional...
-
Experienced Service Manager
1 week ago
Acheson, Canada Dave's Diesel Repair Full timeWe are looking for someone who has high energy, to match the high energy here at the work place. Monday to Friday NO weekends. 10 hour days. **Job Purpose** The Service Writer is the chief liaison between the customers and the Service Manager and the technicians. They ensure excellence in customer service and superior quality of mechanical and repair works...
-
Truck Maintenance Specialist
4 days ago
Acheson, Alberta, Canada Western Star Trucks (North) Ltd Full timeCompany Overview:Welcome to Western Star Trucks North, a family-owned business with over three decades of experience in heavy-duty truck dealership services. Our company has grown into a robust group of companies with dealerships across multiple locations, committed to excellence in new truck sales, parts, service, and body shop work.Salary and Benefits:We...
-
Het Journeyman
4 weeks ago
Acheson, Canada Western Star Trucks (North) Ltd. Full time**POSITION TITLE**: Heavy Equipment Technician Journey Person **DEPARTMENT**: Service **PRIMARY RESPONSIBILITIES**: At WSN Group of Companies, we believe truck drivers are essential in keeping our world moving - it’s why we’ve dedicated our business to helping others succeed. We are a full-service heavy-duty truck dealership, offering new truck sales,...
-
Transportation Equipment Mechanic
4 days ago
Acheson, Alberta, Canada Western Star Trucks (North) Ltd Full timeWhy Choose Us?We offer a dynamic workplace with opportunities for professional growth and development. Our technicians enjoy a supportive environment, comprehensive benefits, and a clean, state-of-the-art facility with an on-site café and industry-leading amenities.Education and Training:Participation in the Apprenticeship Program with tuition coverage,...
-
Heavy Duty Repair Technician
4 days ago
Acheson, Alberta, Canada Western Star Trucks (North) Ltd Full timeOur Mission:At Western Star Trucks North, we recognize the vital role that truck drivers play in keeping our society moving. Our mission is to provide excellent service, quality products, and a supportive environment that enables our technicians to excel in their careers.About Us:We have expanded into a robust group of companies with dealerships across...
-
Het Apprentice 3rd Yr
2 weeks ago
Acheson, Canada Western Star Trucks (North) Ltd. Full time**POSITION TITLE**: 3rd Year Apprentice & Up Heavy Equipment Technician **DEPARTMENT**: Service **REPORTS TO**: **KEY DIRECT REPORTS**: **JOB SUMMARY**: At Western Star Trucks North, we believe truck drivers are essential in keeping our world moving - it’s why we’ve dedicated our business to helping others succeed. We are a full-service heavy-duty...
-
acheson, Canada Western Star Trucks (North) Ltd Full timeCompany OverviewWe are a leading provider of heavy-duty truck sales, service, and parts. Our company was founded in 1987 and has since grown into a robust group with dealerships across three main cities in Northern Alberta.Our MissionWe recognize the vital role that truck drivers play in keeping our society moving. We strive to provide excellent service and...
-
All Level Heavy Duty Technician
2 weeks ago
Acheson, Canada Western Star Trucks (North) Ltd Full timeJob Title: Heavy Duty Technician - All Levels Company: Western Star Trucks (North) Ltd. Location: Multiple Locations - Acheson / Grande Prairie / Fort McMurrayAt Western Star Trucks North, we recognize the vital role that truck drivers play in keeping our society moving. Founded in 1987 as a family-owned business, we have expanded into a robust group of...
-
All Level Heavy Duty Technician
3 weeks ago
Acheson, Canada Western Star Trucks (North) Ltd Full timeJob Title: Heavy Duty Technician - All Levels Company: Western Star Trucks (North) Ltd. Location: Multiple Locations - Acheson / Grande Prairie / Fort MacMurrayAt Western Star Trucks North, we recognize the vital role that truck drivers play in keeping our society moving. Founded in 1987 as a family-owned business, we have expanded into a robust group of...
-
All Level Heavy Duty Technician
3 weeks ago
Acheson, Canada Western Star Trucks (North) Ltd Full timeJob Title: Heavy Duty Technician - All Levels Company: Western Star Trucks (North) Ltd. Location: Multiple Locations - Acheson / Grande Prairie / Fort MacMurrayAt Western Star Trucks North, we recognize the vital role that truck drivers play in keeping our society moving. Founded in 1987 as a family-owned business, we have expanded into a robust group of...
-
All Level Heavy Duty Technician
3 weeks ago
Acheson, Canada Western Star Trucks (North) Ltd Full timeJob Title: Heavy Duty Technician - All Levels Company: Western Star Trucks (North) Ltd. Location: Multiple Locations - Acheson / Grande Prairie / Fort McMurrayAt Western Star Trucks North, we recognize the vital role that truck drivers play in keeping our society moving. Founded in 1987 as a family-owned business, we have expanded into a robust group of...
-
All Level Heavy Duty Technician
2 weeks ago
Acheson, Alberta, Canada Western Star Trucks (North) Ltd Full timeJob Title: Heavy Duty Technician - All Levels Company: Western Star Trucks (North) Ltd. Location: Multiple Locations - Acheson / Grande Prairie / Fort McMurray At Western Star Trucks North, we recognize the vital role that truck drivers play in keeping our society moving. Founded in 1987 as a family-owned business, we have expanded into a robust group of...
Service Writer
1 month ago
**ACHESON, AB 11102 261 Street, Acheson, Alberta, T7X 6C7**
EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY.
Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers. Your success is what's next with Custom Truck One Source.
**Summary**
Custom Truck One Source has an opening for Service Writer with background in aerial, construction equipment, and heavy & light duty trucks. The Service Writer will be responsible for coordinating and scheduling service work in the service department in an organized, professional manner, and sells additional needed services to customers.
**Essential Duties and Responsibilities**
- Create and maintain a safe working environment.
- Identifies problems and services by listening to customer's description of symptoms, clarifying description of problems.
- Verifies warranty and service contract coverage by examining records and papers, explaining provisions.
- Develops estimates by costing materials, supplies, and labor, calculating customer's payment, including deductibles.
- Contact fleet management companies that require authorization to start work or require estimates before authorizing repairs to begin.
- Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
- Assisting with scheduling work and issuing work to Service Technicians.
- Maintain customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
- Updates job knowledge by participating in educational opportunities; reading manufacturers’.
- Communicate with parts department to determine and locate part numbers for units.
- Call customers to let them know equipment is ready to be picked up.
- Process invoices and payments for service repairs.
**Required Skills and Qualifications**
- High school diploma or the equivalent
- Knowledge of aerial vehicles, equipment, and heavy & light duty trucks preferred.
- Previous experience in a similar role
- Valid Driver’s License required.
- General aptitude in working with common computer software (MS Office Suite, internet, etc.) to process orders. Knowledge of inventory software to process purchase orders and track inventory.
**Working Conditions**
- Able to work as scheduled with punctual attendance 7:00 am-5:00 pm, Monday-Friday plus any additional hours/days necessary to meet business demands.
- Most of the work is performed in shop and office setting.
- May be exposed to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes.
**Benefits**:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
