Audio Visual Technician

2 weeks ago


Burnaby, Canada Simon Fraser University Full time

Union/Affiliation:
**C.U.P.E. Local 3338**
- Pay range:
**$25.44 hourly plus 14% in lieu of benefits**
- SFU Department Descr:
**IT Services - Audio Visual**
- Position Grade:
**5**
- # of openings:
**15**
- Biweekly Hours:
**varies**

**Who We Are**
- We are Canada’s engaged university, defined by our dynamic integration of innovative education, cutting-edge research, and far-reaching community engagement.
- We are unconventional, fearless, compassionate, approachable, and ready.
- We celebrate the diversity of people, ideas, and cultures.

**About the Role**

Provides support and assistance to clients (students, faculty and staff) of IT Services as well as external customers in audio visual technologies, minor hardware and software issues and network connectivity. Provides support in ensuring the timely setup, operation and tear down of classrooms and events according to the client's requests while ensuring quality customer service and professionalism. Responsible for logging, prioritizing, documenting and actively resolving incidents and client requests for service, as well as proper management and quality control of audio-visual inventory.

Full



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