Crisis Intervention Case Worker

3 weeks ago

Vancouver, Canada Vancouver Police Department Full time

**Crisis Intervention Case Worker**:
**COMPETITION: #2453-50072027**

**STATUS**:
Regular Full-Time

**SECTION**:
Victim Services Unit

**HOURS OF WORK**:
Variable Shifts

**SALARY**:
Pay Grade 22 - $38.75 to $45.62 per hour

**COMPETITION END DATE**:
**June 14, 2024**

Responsible for providing social work, which involves crisis intervention and ongoing case management

**ESSENTIAL DUTIES**
- Provides crisis intervention assistance and emotional support in response to a wide variety of traumatic incidents such as suicide attempts, domestic violence, and notification of next-of-kin of sudden death or serious injury at the request of a police officer
- Provides court support services; liaises with Crown counsel and informs clients of court
- imposed conditions, court procedures, and case progress through the court system; conducts court orientation; attends meetings with victims and Crown counsel; facilitates access to vulnerable victim testimonial aids; arranges for court escorts, as required; accompanies clients to court for emotional support
- Acts as an intermediary with external agencies to assist clients in gathering and providing information and in completing forms; transports clients to alternate locations, as required
- Participates in and provides peer debriefing to colleagues
- Gathers information about community resources; prepares and maintains records and reports related to the work
- Liaises with the VSU primary dog handler, and determines the suitability of utilizing the VSU Justice Facility Dog for their clients, and has exposure to the Justice Facility Dog in the office and on scene
- Continues participation in the annual mandatory high-stress debrief program
- Other related duties and responsibilities as assigned

**KNOWLEDGE, SKILLS, AND ABILITIES**
- Considerable knowledge of the principles, practices, and techniques of crisis intervention, and of evaluation and assessment of psychological, social, and cultural considerations, and appropriate intervention models
- Sound knowledge of policies and regulations, the criminal code, and other applicable legislation
- Sound knowledge of community, social, legal, and health resources available for referral of clients
- Working knowledge of court procedures as they relate to the work performed
- Ability to function effectively to provide crisis intervention in emergency situations and under conditions of stress and conflict, and to make decisions about personal and client safety
- Ability to recognize and deal with behavioural, social, and psychological problems
- Ability to establish and maintain effective working relationships with a variety of internal and external contacts
- Must be comfortable working in an environment with a Justice Facility dog present

**EXPERIENCE**
**Required**:

- Minimum two years of related experience
- Considerable knowledge and experience in crisis intervention and emotional support, and with sound related experience in psychological first aid and crisis support

**Preferred**:

- Direct experience in Victim Services as a paid Victim Services worker

**EDUCATION**
**Required**:

- Degree in the field of social sciences, such as psychology or social work with supplemental related coursework

**Preferred**:

- Additional course work and training in crisis intervention, critical incident stress debriefing, psychological first aid, or crisis counselling
- Victim services training

**OTHER REQUIREMENTS**
- Valid BC Driver’s licence with a satisfactory driver’s abstract
- Flexibility in assigned shifts and duty hours, as Unit operates 24 hours
- All employees must maintain their enhanced security clearance while employed with the Vancouver Police Department, which will be renewed every five years or as required

**SELECTION PROCESS**

**NOTE**:This position falls under the jurisdiction of Teamsters Local 31.

**_THE VANCOUVER POLICE DEPARTMENT IS AN EQUAL OPPORTUNITY EMPLOYER_**

Education : Bachelor’s degree
Experience : 2 years to less than 3 years

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