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Middle Office Operations Specialist
5 months ago
Opening up a world of opportunity.
We're a financial services organization serving more than 40 million customers across the globe through our Wealth & Personal Banking, Commercial Banking and Global Banking & Markets businesses.
We’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of new opportunities for our customers, our people and our communities.
Wealth and Personal Banking
We help clients to manage, protect and grow their wealth. We offer a range of services from personal banking, mortgages and loans to investment, savings and wealth management products. Our international network and breadth of expertise enables us to support individuals, families, business owners, investors and entrepreneurs around the world.
About the role:
This position provides segregated duty support for the Private Investment Counsel Front Office (Investment Counsellors and Client Relationship Managers)
**Responsibilities**:
- To provide segregated administrative support to Front Office.
- To ensure that Middle Office processes follow group policies and transactions are documented to meet Compliance and Audit procedures.
- To ensure process of customer transactions is completed in a timely and accurate manner
- Contribute to a culture of teamwork and collaboration that extends to our clients and customers that promotes business growth.
- Complement existing departments and integrate Middle Office processes with Operations to create consistency across the larger Operations group.
- Promote an environment that supports diversity and reflects the HSBC brand.
- Establish and maintain internal controls regarding the segregation of duties for Private Investment Counsel Front Office including implementation of internal audit points.
- Ensure that all employees are aware of and effectively identify and manage applicable money laundering (ML), terrorist financing (TF), sanctions and reputational risks.
- Complete other responsibilities, as assigned.
Requirements
- Role requires a minimum of Associates Degree in Business or related work experience in related field.
- Knowledge of mutual fund or investment/securities industry and function of unitholder services/back office and/or client relationship management is required.
- Attention to details and ability to work under pressure and deliver on tight timelines
- Able to work and adapt in a fast changing environment
- Effective communication skills
- Proficient in Microsoft Excel at an intermediate level
HSBC Proud
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
If this is not the ideal role for you, we invite you to sign up here to our Talent Community so we can update you about job opportunities and career events in your area of interest. We are always looking for people with purpose and ambition who can help build the bank for the future.
