Logistics Associate
2 weeks ago
**Position: Logistics Associate - Canada Operations (Entry Level)**
**Duties and Responsibilities**
- Monitor, track and manage client shipments
- Book pickup/ delivery appointments and communicate with the transportation provider and client
- Ensure accurate and timely data input into system
- Resolve shipping issues and advise operations team of any carrier delays at pickup and delivery locations in a timely manner
- Ensure complete customer satisfaction
- Maintain good customer relationships; be readily accessible and responsive to client needs
- Acquire an in-depth understanding of customer shipping/transportation requirements
- Communicate and articulate client requirements so all commitments are met or exceeded
**Required Skills and Ability**
- Strong verbal communication and customer service skills
- Exceptional computer skills
- Superior customer service skills with a proficiency in trouble shooting for our clients
- Excellent multi-tasking skills
- Excellent time-management skills
**Experience and Education**
- Post Secondary (preferably in a Business field)
- Logistics or Customer Service experience an asset
**Benefits**
- Paid Vacation Time Off
- Phone Allowance
**Salary**: $41,000.00-$47,000.00 per year
**Benefits**:
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
- Overtime pay
Ability to commute/relocate:
- Oakville, ON L6H 0W7: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- logistics (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
Work Location: Hybrid remote in Oakville, ON L6H 0W7
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