Digital Product Owner

6 days ago

Waterloo, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Reporting to the Director, Client Journey, Sun Life Global Investments (SLGI), the Digital Product Owner is responsible for maximizing the value of the product and the work of the Scrum Team. It’s a one-person role (supported by a collaborative business team) which brings the advisor/client perspective of the product to the Scrum Team. The role requires a capable decision maker who works closely with business unit stakeholders and digital teams to develop innovative, Client-focused digital solutions to meet business needs.

**What will you do?**
- Developing and maintaining a product vision and a digital strategy
- Provides input into the business case and helps to define and obtain approval for required funding to maximize product value
- Provides updates on funding and manages the funding/budget for the product
- Communicating Business, Client, and End User goals to all interested parties
- Product management:

- Creating, ordering and managing a Product Backlog
- Develop user stories, define acceptance criteria and be available to the Scrum team to provide clarity whenever required
- Organizing the backlog into incremental releases
- Communicating decisions and priorities to all interested parties
- Co-ordinating the involvement of Business Subject Matter Experts, stakeholders and end users
- Organizational Change management and communications
- Accountable for approval and governance in Organizational Risk Review Boards
- Alignment with other Product Owners when needed from an overall product, company, or client perspective to ensure there is consistency across products and product releases
- Be an agile change agent - support organizational change management when required
- During Sprint Execution, the Product Owner will be involved in:

- Sprint Planning preparation
- Participating in daily Scrum meetings (optional)
- Prioritizing the team’s backlog. Includes balancing new features, enablers, defect fixes, dependencies, and removing technical debt
- “Just in time” elaboration of the backlog into User Stories
- Answering the team’s questions and providing clarity on User Stories
- Articulate and validate the Definition of Done, the Definition of Release and validate/provide acceptance on user stories once they are completed
- Providing acceptance when User Stories are completed
- Chair Sprint Demo/Review sessions and participate in Retrospective ceremonies
- Assess risks, impacts and manage dependencies across teams (Waterfall, Agile, etc.), including communication strategies and coordination activities

**What do you need to succeed ?**
- Strong consulting skills - make digital recommendations that meets advisor/client needs and expectations, while supporting business needs/goals.
- Desire to develop a clear understanding of business issues and priorities.
- Strong communication and interpersonal skills, able to work collaboratively, develop solid relationships, manage differences and influence change.
- A capable decision maker, influencer that can drive decisions with executives and stakeholders.
- Innovative problem solving skills and excellent analytical abilities.
- Strong leadership and people management skills and ability to develop/retain top talent.
- Strong organizational and project management skills
- Strategic thinker, process driven, solutions and results oriented.
- Ability to deal with ambiguity be flexible and adaptive to change.
- Ability to work independently and exercise judgement.
- Superior attention to detail.

**What will be nice to have?**
- Certified Scrum Product Owner training (to be provided)
- Bachelor’s or advanced degree in Business, Marketing, Digital, Communications or a related field.
- 5 years digital product experience with solid understanding of UI, UX and IA.
- Experience with Agile development and delivery methods preferred. Experience with Waterfall methodologies also an asset.
- Direct experience managing client relationships and consulting on digital solutions to meet business needs/goals.
- Experience with Wealth products, operations, and services

**What's in it for you ?**
- Being part of our journey in developing the next greatest digital experience
- Competitive salary and bonus structure influenced by market range data
- Joining one of Canada’s top 25 companies to work for, as recognized by LinkedIn
- Flexible Benefits from the day you join to meet the needs o

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