Food and Beverage Operations Manager

2 weeks ago

Ottawa, Canada Marriott International, Inc Full time

**Additional Information** Full Time, Marriott Flexible Work Arrangement Eligible, Banquets

**Job Number** 23137025

**Job Category** Food and Beverage & Culinary

**Location** Delta Hotels Ottawa City Centre, 101 Lyon Street North, Ottawa, ONT, Canada

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work..

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

**CORE WORK ACTIVITIES**

**Managing Day-to-Day Operations**
- Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms.
- Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures.
- Supports and supervises an effective monthly self inspection program.
- Operates all department equipment as necessary and reports malfunction.
- Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Understands employee positions well enough to perform duties in employees' absence.
- Develops specific goals and plans to prioritize, organize, and accomplish work.
- Monitors and maintains the productivity level of employees.
- Verifies that all team members/supervisors understand the brand specific philosophy.
- Maintains the operating budget, and verifies that standards and legal obligations are followed.
- Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them.
- Celebrates and fosters decisions that result in successes as well as failures.
- Communicates areas that need attention to staff and follows up to verify understanding.
- Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements.
- Establishes and maintains open, collaborative relationships with employees.
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service.
- Follows property specific second effort and recovery plan.
- Stays readily available/ approachable for all team members.
- Demonstrates knowledge of the brand specific service culture.

**Providing Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Serves as a role model to demonstrate appropriate behaviors.
- Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis.
- Takes proactive approaches when dealing with guest concerns.
- Sets a positive example for guest relations.
- Stays readily available/ approachable for all guests.
- Reviews comment cards and guest satisfaction result with employees.
- Responds in a timely manner to customer service department request.

**Additional Responsibilities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Performs hourly job function if necessary.
- Extends professionalism and courtesy to team members at all times.
- Comprehends budgets, operating statements and payroll progress report.
- Performs other duties, as assigned, to meet business needs.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

**_

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests ca

  • Food and Beverage Operations Manager

    1 week ago

    Ottawa, Canada Marriott International, Inc Full time

    **Job Number** 24169015 **Job Category** Food and Beverage & Culinary **Location** The Westin Ottawa, 11 Colonel By Drive, Ottawa, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B...

  • Food and Beverage Operations Manager

    3 weeks ago

    Ottawa, Canada Marriott International, Inc Full time

    **Job Number** 22126086 **Job Category** Food and Beverage & Culinary **Location** Delta Hotels Ottawa City Centre, 101 Lyon Street North, Ottawa, ONT, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supervises daily Food and Beverage (F&B) shift operation and monitors compliance...

  • Food and Beverage Operations Manager

    3 weeks ago

    Ottawa, Canada Marriott International, Inc Full time

    **Additional Information** Full Time **Job Number** 23096621 **Job Category** Food and Beverage & Culinary **Location** Delta Hotels Ottawa City Centre, 101 Lyon Street North, Ottawa, ONT, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supervises daily Food and Beverage (F&B)...

  • Food and Beverage Manager

    1 week ago

    Ottawa, Canada Nepean Sailing Club Full time

    The Nepean Sailing Club, a family orientated, volunteer-based Sailing Club situated in the west end of Ottawa, is currently recruiting a Food and Beverage Manager to join its and is capable of being both outgoing and sincere. The individual will be dedicated, insightful and enthusiastic in providing top-level membership / client services. Position...

  • Assistant Food and Beverage Operations Manager

    4 weeks ago

    Ottawa, Canada Marriott International, Inc Full time

    **Additional Information** Full-Time, Weekend Shifts **Job Number** 24172972 **Job Category** Food and Beverage & Culinary **Location** The Westin Ottawa, 11 Colonel By Drive, Ottawa, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supervises Food and Beverage...

  • Food and Beverage Services Manager

    3 weeks ago

    Ottawa, Canada Rideau Club Full time

    **CLUB PROFILE**: The Rideau Club offers its members a unique mix of social, dining and business opportunities in the heart of Ottawa, with a history dating back to 1865. The Club is located at 99 Bank Street. ***: This position is responsible for the day-to-day general management of member food and beverage service operations, including supervising food...

  • Food and Beverage Supervisor

    3 weeks ago

    Ottawa, Canada Ottawa Hunt and Golf Club Full time

    **Job Summary** To provide efficient, courteous service to members and guests, for their enjoyment of a variety of food and beverages. **Responsibilities and Duties** - Adhere to the limits of authorized policies, procedures, programs and budgets - To prepare all seating areas for service, ensuring same are neat, clean and tidy. - To provide food and...

  • Food and Beverage Service Manager

    4 weeks ago

    Ottawa, Canada Rideau Club Full time

    *** This position is responsible for the day-to-day general management of member food and beverage service operations, including supervision of food and beverage service staff. This position entails every aspect of the “dining experience” for all members and their guests. As a member of the Extended Leadership Team, the Food and Beverage Service Manager...

  • Food and Beverage Manager

    3 weeks ago

    Ottawa, Canada Andaz Ottawa Full time

    Summary The Food and Beverage Manager is a highly visible role with exposure to Senior leadership. This position reports to the Director of F&B. The Food and Beverage Manager will be responsible for managing the day to day operation of the restaurant, banquets, lounges and any other F&B outlets. This role will work closely with the Director of F&B and other...

  • Assistant Food and Beverage Operations Manager

    2 weeks ago

    Ottawa, Canada Marriott International, Inc Full time

    **Additional Information** **Job Number**25024488 **Job Category**Food and Beverage & Culinary **Location**Delta Hotels Ottawa City Centre, 101 Lyon Street North, Ottawa, ONT, Canada, K1R 5T9 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Supervises Food and Beverage (F&B)/culinary daily operations, and monitors...

  • Food and Beverage Manager

    2 weeks ago

    Ottawa, Canada Andaz Ottawa Full time

    Summary The Food and Beverage Manager is a highly visible role with exposure to Senior leadership. This position reports to the Director of F&B. The Food and Beverage Manager will be responsible for managing the day to day operation of the restaurant, banquets, lounges and any other F&B outlets along with the Director of F&B. This role will work closely...

  • Chef \ Food and Beverage Manager

    3 weeks ago

    Ottawa, Canada AC Marriott Ottawa Full time

    RIMAP Hospitality, an innovative hotel management company founded in 2007, has quickly established itself as Montreal’s largest hotel operator, managing internationally recognized brands such as Marriott, Hilton and IHG. AC Hotels by Marriott celebrates the beauty of classic modern design with a European soul and Spanish roots, inspired by the ambitious...

  • Assistant Food

    4 weeks ago

    Ottawa, Canada Hilton Garden Inn & Homewood Suites Ottawa Downtown Full time

    **SUMMARY**: - Responsible for supervision of all operations at all Food & Beverage outlets (Restaurant and Banquets) and ensuring company standards are adhered to under the direction of the Food and Beverage Manager._ **RESPONSIBILITIES**: - Participate in creating operating policies, procedures, and scheduling when required - Ensure F&B department is...

  • Food & Beverage Manager

    4 weeks ago

    Ottawa, Canada Ottawa Titans Baseball Club Full time

    **Food & Beverage Manager - Ottawa Titans** - With the assistance of a contracted consultant, the Food & Beverage Manager will undertake all operations of the department to ensure guests, staff, and players all receive the utmost experience from the ballpark. To achieve this, the Manager must oversee the planning and execution of menus, programming, and...

  • Director of Food and Beverage

    4 weeks ago

    Ottawa, Canada Arc The Hotel Full time

    **Director Food & Beverage** The Director of Food & Beverage is ultimately responsible for all Food & Beverage operations, including all F&B Outlets, Banquets and Catering for the hotel. This senior level position works closely with and reports to, the General Manager and manages Food & Beverage operations in all fiscal, operational, and Human Resources...

  • Assistant Food and Beverage Manager

    3 weeks ago

    Ottawa, Canada Marriott International, Inc Full time

    **Additional Information** Primary focus on Stewarding department **Job Number** 23200628 **Job Category** Food and Beverage & Culinary **Location** The Westin Ottawa, 11 Colonel By Drive, Ottawa, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supervises Food and...

  • Food & Beverage Manager

    3 weeks ago

    Ottawa, Canada Aquatopia Conservatory Full time

    **FOOD & BEVERAGE MANAGER** Nestled on 9.5 wooded hectares in the west end of Ottawa, Aquatopia Conservatory is a gorgeous award-winning wedding & events facility ranked by Wedding Bells magazine as one of Canada’s Top Ten Loveliest Venues, and the location for the Season 2 Finale for the internationally syndicated CTV reality TV series ‘Where To I...

  • Food and Beverage Manager

    3 weeks ago

    Ottawa, Canada Accoravillage Full time

    Food and Beverage Manager (Cocotte Bistro) Wednesday, January 15, 2025 Reporting to the Food & Beverage Director, the Food & Beverage Manager will play a pivotal role in ensuring the flawless operation of our restaurant and banquet operations by providing efficient service, maintaining high standards, and fostering a high-performing team. Building and...

  • Assistant Food

    3 weeks ago

    Ottawa, Canada Hard Rock Cafe International (USA), Inc. Full time

    Overview: From the brand that rocks the world, a career that rocks yours! We are seeking talented individuals to join the band and help launch the Hard Rock brand in the region. **Responsibilities**: *** The Food & Beverage Assistant Manager oversees aspects of managing the Food & Beverage areas (dining room, gaming floor, outlets, etc.) with support of...

  • Assistant Food

    3 weeks ago

    Ottawa, Canada Hilton Garden Inn & Homewood Suites Ottawa Downtown Full time

    **SUMMARY**: Reporting to the Director of Food & Beverage, this is an exciting opportunity to lead our restaurant, lounge, and banquet operations and collaborate with multiple departments and guests to create meaningful and memorable experiences. **RESPONSIBILITIES**: - Participate in creating operating policies, procedures, and scheduling when required -...