Customer Service Assistant

3 weeks ago


Richmond, Canada Applied Biological Materials Inc Full time

Responsibilities will include, but not be limited to:

- Handle and manage customer inquiries and orders while ensuring high quality and timely responses to customer inquiries
- Collaborate with logistics team and customers on product shipment and relevant documentation
- Follow up on customer orders, production timeline and shipment statuses
- Work with production teams and contribute ideas to improve customer satisfaction
- Other customer service, support and up-selling related tasks

**Qualifications**:

- Bachelors degree or diploma preferably in Business, Communication or relevant field
- Background and/or interest in relevant Life Science fields such as Microbiology, Biochemistry or Biology would be a great asset
- At least 2 years experience in customer service, retail or customer care industries
- Strong desire to provide exceptional customer support, going above and beyond to address customer care needs
- Excellent verbal and written English communication skills
- Positive attitude, pro-active, detail-oriented and possesses a relentless drive to learn and take responsibility
- Excellent time management skills, ability to multitask, and work in a fast-paced environment
- Excellent organization skills



  • Richmond, Canada Priority Appliance Service Full time

    *Priority Appliance Service* is looking for a full-time *Customer Service Rep* to join us in our Richmond office from 8:00 AM to 4:00 PM, Monday through Friday. *What does a Customer Service Rep and Priority Appliance* *do?* At Priority Appliance Service our Customer Service Representatives provide exceptional customer service to customers calling into our...


  • Richmond, Canada Ashton Service Group Full time

    **About Us** Ashton Mechanical Group is growing! We are currently hiring for **Customer Service Representatives** to join our growing **Residential Team**! As a Customer Service Representative, you will deliver the most efficient, highest quality customer experiences in our front line/dispatch team. You will promote customer satisfaction by converting...


  • Richmond, Canada Ashton Service Group Full time

    **Compensation & Perks** - Starting hourly wage range of $21-$23, negotiable based on education and experience - Incentive and bonus plans - 2-weeks paid vacation to start - Extended health and dental benefits - 5% RRSP matching available after 1 year of employment - Lunch subsidy - Paid training to support continuous growth and to encourage promotion and...


  • Richmond Hill, Ontario, Canada Ace Management Group Full time

    Ace Management Group is one of Toronto's leading firms in Customer Service, Sales, and Business Development. We are dedicated to providing our clients with the utmost care and have a history of delivering profitable results and exceeding expectations in a vastly growing consulting industry. Utilizing this customer-centric and consultative approach is a...


  • Richmond, Canada Applied Biological Materials Inc Full time

    Responsibilities will include, but not limited to: - Handle and manage customer inquiries and orders while ensuring high quality and timely responses to customer inquiries - Collaborate with logistics team and customers on product shipment and relevant documentation - Follow up on customer orders, production timeline and shipment statuses - Work with...

  • Sales Assistant

    7 days ago


    Richmond Hill, Canada Merry Products, Corp Full time

    As a Sales Assistant/Customer Service Representative, you will be responsible to perform duties such as: - Prepare sales proposal, pricing, and other relevant marketing material for sales meetings and trade shows - Provide administrative support to account manager - Fill up Vendor Agreements and Item Set-Up Form required by customers - Order coordination...

  • Sales Assistant

    18 hours ago


    Richmond Hill, Canada Merry Products, Corp Full time

    As a Sales Assistant/Customer Service Representative, you will be responsible to perform duties such as: - Prepare sales proposal, pricing, and other relevant marketing material for sales meetings and trade shows - Provide administrative support to account manager - Fill up Vendor Agreements and Item Set-Up Form required by customers - Order coordination...


  • Richmond, Canada Applied Biological Materials Inc Full time

    **Responsibilities** will include, but not limited to: - Handle and manage customer inquiries and orders while ensuring high quality and timely expedition of customer requests - Provide guidance and product support to assist customers with resolving product issues - Collaborate with logistics team on product shipment and relevant documentation - Follow up...


  • Richmond, Canada Patterson Dentaire Dental Canada Inc. Full time

    Patterson Dental Canada Inc. is the trusted partner of the dental industry in goods, equipment, services and technology. Our company has more than 500 employees across the Canadian territory. Our Vancouver branch is located along the Fraser River in Richmond, BC with easy access to transportation and the vast amenities of Queensborough landing. **Job...


  • Richmond, Canada CTG Brands Inc Full time

    **Company Description** Founded in 1985, CTG is a major importer and distributor of consumer products for customers in the retail industry across North America. CTG’s mission is to supply quality branded products at competitive prices. Our innovative and high perceived value packaging has strong consumer appeal that helps generate high turnover for our...


  • Richmond, Canada CTG Brands Inc Full time

    **Company Description** Founded in 1985, CTG is a major importer and distributor of consumer products for customers in the retail industry across North America. CTG’s mission is to supply quality branded products at competitive prices. Our innovative and high perceived value packaging has strong consumer appeal that helps generate high turnover for our...

  • Customer Service

    1 month ago


    Richmond, Canada Winning Cargo International Logistics Full time

    Tracking, Tracing and updating the status of shipments on a daily basis. Accurate and timely data entry into company system. Maintain strong and effective relationship with all service providers. Seek business chance and pass to sales department. Have the desire to understand the operation process flow and constantly seeking improved way for efficiency....


  • Richmond, Canada City of Richmond BC Full time

    **Customer Service Analyst**: The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a goal that is only made possible by developing our most valuable asset - _our people_. This is a great opportunity to join our team and shape our community. The City of Richmond offers competitive pay programs, comprehensive...


  • Richmond, Canada CARO Analytical Services Full time

    Full Time Customer Service Representative - Richmond, BC As a Customer Service Representative for CARO Analytical Services’ growing laboratory network, your main responsibilities will include: **Client Facing** - Greeting walk-in clients and receiving incoming samples. **Work Order Tasks** - Work order Login and sample labelling. - Sending Login...


  • Richmond, Canada L'otus Cake Boutique Full time

    Join our team at L'otus Cake Boutique and help us continue to provide exceptional service and products to our customers. At L'otus Cake Boutique, we are proud to be one of the first coffee and dessert shops in Metro Vancouver specializing in Mille Crepe Cakes. We are committed to sourcing exceptional and fresh ingredients to deliver the best Crepe Cake...


  • Richmond, Canada Crown Packaging Full time

    **Crown Packaging** is an integrated manufacturer and marketer of corrugated cartons and sheets, printed paper wraps and wallboard tape. Crown Packaging is a safety-oriented employer dedicated to providing an engaging and challenging work environment. Many of our employees have enjoyed working for Crown Packaging for the greater part of their careers; we...


  • Richmond, Canada Tonks towing Full time

    **EXPERIENCE IN DISPATCHING IS A MUST**: - **Responsibilities**: - Dispatch calls to drivers - Working directly with customers to book a variety of services - Working directly with drivers in all locations, giving call information and problem solving - Operate walk-up window to process payments and impound lot incoming and outgoing. - Maintaining...


  • Richmond, Canada Bagwell Supply Ltd. Full time

    **Customer Service Representative** **Bagwell Supply Ltd. - Richmond, BC (Mitchell Island)** Full-Time **Salary**: $55,000 - $60,000+ Benefits / Expected Start Date: September**: - **October 2020 **Company Description** Bagwell Supply Ltd. (Bagwell) is a leading Canadian supplier of bulk bags and packaging solutions serving a wide range of industries...


  • Richmond, Canada National Cargo Services Inc. Full time

    **SKILLS**:_ - Excellent communication - Coordinate between different departments. - Proven problem resolution skills and the ability to effectively multi-task - Microsoft word, excel, outlook. - Excellent customer service skills - Outgoing and enthusiastic personality - Full-time availability - **Job Description**_ - Assists customers at the front desk...


  • Richmond, Canada Safety Express Ltd. Full time

    Safety Express Ltd an Aramsco Company has been serving its clients for over 35 years in the Abatement, Restoration, and Industrial Safety and Surface Preparation market. We are seeking an enthusiastic individual with exceptional interpersonal skills, as well as a strong background in customer service to join our team as a Customer Service...