Front Desk Agent

4 weeks ago

Canada Hotel Saint Laurent Full time

Under the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to:
**Responsibilities**
- Always offer professional, friendly and kind service
- Process all external and internal calls, either by redirecting calls or assisting the caller
- Take charge of the correspondent's request and monitor it according to hotel standards
- Have a good knowledge of all services, especially reception, housekeeping, and technical maintenance
- Serve as liaison for guests requiring information regarding all aspects of the hotel
- Attend people with special needs;
- Have a thorough knowledge of the hotel's emergency procedures
- Follow department policies, procedures, and service standards
- Writes various reports, letters and general correspondence;
- Complaint management;
- Follow all security policies
- Other assigned functions

**Requirements**:

- Experience in customer service in Hospitality,
- Bilingual English-French, a third language an asset;
- Strong interpersonal skills and problem solving
- customer service oriented attitude;
- Must be flexible in time management;
- Very responsible and reliable
- Ability to work under pressure in a fast-paced environment
- Ability to work consistently with other colleagues as part of a team
- Ability to focus on customer needs, staying calm and courteous at all times
- Must be mínimally available on Saturdays, Sundays, holidays and another day during the week
- Computer skills in Microsoft and Opera PMS would be an asset.
- Must be available for day shift, evening and night shift (23:00 to 07:00)

**Job Type**: Part-time

**Salary**: $22.64-$23.67 per hour

Schedule:

- Day shift
- Evening shift
- Every Weekend
- Holidays
- Night shift
- On call
- Overtime
- Weekend availability

  • Front Desk Agent

    4 weeks ago

    Canada Clarion Pointe Hotels Full time

    Clarion Pointe Hotels.We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...

  • Front Desk Agent

    4 weeks ago

    Canada Clarion Pointe Hotels Full time

    Clarion Pointe Hotels.We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...

  • Front Desk Agent

    3 weeks ago

    Canada Clarion Pointe Hotels Full time

    Clarion Pointe Hotels.We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...

  • Front Desk Agent

    1 month ago

    Canada Clarion Pointe Hotels Full time

    Clarion Pointe Hotels.We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...

  • Front Desk Agent

    4 weeks ago

    Canada Clarion Pointe Hotels Full time

    Clarion Pointe Hotels.We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...

  • Front Desk Agent

    4 weeks ago

    Canada Clarion Pointe Hotels Full time

    Clarion Pointe Hotels. We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...

  • Front Desk Agent

    4 weeks ago

    Canada Clarion Pointe Hotels Full time

    Clarion Pointe Hotels. We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...

  • Full-Time Hotel Front Desk Agent

    1 month ago

    Canada Four Seasons Hotels Ltd Full time

    Front Desk Agent - Summer Seasonal page is loaded Front Desk Agent - Summer Seasonal Apply locations Whistler time type Full time posted on Posted 3 Days Ago job requisition id REQ10307048 About Four Seasons: Four Seasons is powered by our people. We know that the best way to enable our people to deliver these exceptional guest experiences is through a...

  • Front Desk Agent and Night Auditor

    3 weeks ago

    Canada Great Gulf Corporation Full time

    Taboo - Front Desk Agent & Night Auditor Sunday, May 12, 2024 Taboo Muskoka is a privately owned Resort and Golf Operation whose mandate is to 'Create happiness by offering incredible Muskoka experiences to our guests and team.'' Are you a night hawk, methodical, and detailed oriented? Taboo Muskoka is hiring Night Auditors/Front Desk Agents! Come work...

  • Front Desk Agent and Night Auditor

    3 weeks ago

    Canada Great Gulf Full time

    Taboo - Front Desk Agent & Night Auditor Taboo Muskoka is a privately owned Resort and Golf Operation whose mandate is to 'Create happiness by offering incredible Muskoka experiences to our guests and team.'' Are you a night hawk, methodical, and detailed oriented? Taboo Muskoka is hiring Night Auditors/Front Desk Agents! Come work & play in beautiful...

  • Front Desk Agent

    2 weeks ago

    Canada Andrew Peller Limited. Full time

    We are currently looking for a Front Desk Agent to join our team at Riverbend Inn in Niagara on the Lake. Join Andrew Peller's newest property, the historic Riverbend Inn & Vineyard in Niagara on the Lake. A 17-acre parcel of land on the corner of John Street and Niagara River Parkway in Niagara on the Lake is the newest addition to the Andrew Peller...

  • Front Desk Agent

    2 weeks ago

    Canada Andrew Peller Limited. Full time

    We are currently looking for a Front Desk Agent to join our team at Riverbend Inn in Niagara on the Lake.Join Andrew Peller's newest property, the historic Riverbend Inn & Vineyard in Niagara on the Lake. A 17-acre parcel of land on the corner of John Street and Niagara River Parkway in Niagara on the Lake is the newest addition to the Andrew Peller...

  • Front Desk Agent

    2 weeks ago

    Canada Andrew Peller Limited. Full time

    We are currently looking for a Front Desk Agent to join our team at Riverbend Inn in Niagara on the Lake.Join Andrew Peller's newest property, the historic Riverbend Inn & Vineyard in Niagara on the Lake. A 17-acre parcel of land on the corner of John Street and Niagara River Parkway in Niagara on the Lake is the newest addition to the Andrew Peller...

  • Front Desk Agent

    2 weeks ago

    Canada Andrew Peller Limited. Full time

    We are currently looking for a Front Desk Agent to join our team at Riverbend Inn in Niagara on the Lake.Join Andrew Peller's newest property, the historic Riverbend Inn & Vineyard in Niagara on the Lake. A 17-acre parcel of land on the corner of John Street and Niagara River Parkway in Niagara on the Lake is the newest addition to the Andrew Peller...

  • Front Desk Agent

    2 weeks ago

    canada Andrew Peller Limited. Full time

    We are currently looking for a Front Desk Agent to join our team at Riverbend Inn in Niagara on the Lake. Join Andrew Peller's newest property, the historic Riverbend Inn & Vineyard in Niagara on the Lake. A 17-acre parcel of land on the corner of John Street and Niagara River Parkway in Niagara on the Lake is the newest addition to the Andrew Peller...

  • Front Desk Agent

    2 weeks ago

    canada Andrew Peller Limited. Full time

    We are currently looking for a Front Desk Agent to join our team at Riverbend Inn in Niagara on the Lake.Join Andrew Peller's newest property, the historic Riverbend Inn & Vineyard in Niagara on the Lake. A 17-acre parcel of land on the corner of John Street and Niagara River Parkway in Niagara on the Lake is the newest addition to the Andrew Peller...

  • Front Desk Agent

    2 weeks ago

    Canada Andrew Peller Limited. Full time

    We are currently looking for a Front Desk Agent to join our team at Riverbend Inn in Niagara on the Lake. Join Andrew Peller's newest property, the historic Riverbend Inn & Vineyard in Niagara on the Lake. A 17-acre parcel of land on the corner of John Street and Niagara River Parkway in Niagara on the Lake is the newest addition to the Andrew...

  • Front Desk Agent

    2 months ago

    Canada Four Seasons Hotels Ltd Full time

    Front Desk Agent - Summer Seasonal page is loaded Front Desk Agent - Summer Seasonal Apply locations Whistler time type Full time posted on Posted 3 Days Ago job requisition id REQ10307048 About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to...

  • Part-time Evening Front Desk Agent

    1 month ago

    Canada d3h Hotels Full time

    **The Job**: The HomeSuites Regina Eastgate is hiring a Part-Time Evening Front Desk Agent. **Home Suites Regina East

  • Part-time Front Desk Agent

    2 months ago

    Canada d3h Hotels Full time

    **The Job**: Are you looking for a long-term career in the hospitality industry? The Home Inn & Suites Regina Airport West is looking for a Part-Time Front Desk Agent who is interested in growing with our company. **Home Inn & Suites Regina Airport