Full Time Assistant Manager- Sales and Customer

4 months ago

Edmonton, Canada Skechers Canada Full time

The Full Time Assistant Manager of Sales and Customer Experience is responsible for supporting the General Manager and Store Manager in driving sales performance, ensuring exceptional customer service, and creating a positive shopping environment. This role focuses on maximizing revenue, developing staff, and enhancing the overall customer experience.

**_ Compensation Information_**

**_ Starting Rate: $28.00 + Commission_**

**ESSENTIAL** **DUTIES** **&**

**RESPONSIBILITIES**:
**SALES**
- Assists the General Manager and Store Manager in meeting or exceeding assigned sales plans and target metric objectives by training and coaching employees to execute operational efficiencies in order to drive-out a high velocity of units via price point. Ensures customer interaction expectations are focused on driving multi-pair sales.
- Maintains a commitment to the company’s sales processes, values and business code of ethics.
- Assists the General Manager and Store Manager in monitoring each MOD (Manager-on-Duty) segment and ensures patterns of poor performance are addressed.
- Responsible for properly and accurately receiving merchandise, totaling bills, accepting payment, and making change for customers in our retail stores; trains others to do the same.
- Analyzes store metrics and trends to identify opportunities for generating profit
- Implements sales strategies and promotions to increase sales
- Monitors individual and team sales performance

**PRODUCT**
- Sets up advertising displays or arranges merchandise on counters or tables to promote sales.
- Stamps, marks, or tags price on merchandise and trains others on current directives.
- Stocks shelves, counters, or tables with merchandise and also sets up displays according to company directives; teaches others to do the same.
- Ensures stores visual standards are met at all times per company direction by ensuring the proper mix and depth in key SKU’s by analyzing reports used to identify opportunities and drive business.

**PEOPLE**
- Ability to create excitement and shows passion for the product by communicating relevant information about fitness and fashion to customers. Able to answer questions about product features and benefits; teaches others to do the same.
- Trains staff on how to drive sales to fullest potential through continued development on product knowledge, customer service standards and visual presentation.
- Assists General Manager and Store Manager by recruiting top talent to support sales and growth of company.
- Partners with General Manager and Store Manager to hire, develop and retain top talent, as well as address employee relations issues when directed to by senior management.
- Supervises employees in General Manager and Store Manager’s absence by enforcing policies and procedures, noting disciplinary issues that need to be addressed, and reporting any violations of company policies/procedures to Store Manager.
- Ensures all Human Resources paperwork and training files are current and kept in folders for associates per retention guidelines.
- Ability to complete new hire and other human resources paperwork timely and accurately.
- Develops and maintain a culture of exceptional customer service
- Implement and oversee customer experience initiatives to improve overall customer experience and Google review star rating
- Handle complex customer issues and complaints professionally
- Gather and analyze customer feedback to improve store performance
- Ensure store cleanliness, organization, and overall appearance

**OPERATIONS**
- Demonstrates the ability to consistently deliver on a Magic customer experience in-store and all adheres to all company customer service standards.
- Ensures compliance to policies and procedures at all times and reports any concerns to senior management.
- Confers with management to ensure that banking deposits are made and recorded daily; responsible for delivering to the bank, at a specified location, with or without armored car service, as directed by the General Manager and Store Manager.
- Ensures that the store is secured at closing (i.e. doors locked, safe locked, alarms are set).
- Ability to remove and record cash in register at end of shift/closing and prepare bank deposits properly.
- Works proactively with General Manager and Store Manager to develop solutions to decrease losses and shrink.
- Maintains proper inventory controls, facilitates inventory transaction and bulk counts.
- Ensures price integrity and general pricing of product on the floors is reflective of current markdowns and markups per company directives.
- Ensures all sales are rung correctly and that all associates are trained on how to properly ring a transaction.
- Effectively delegates tasks to other hourly employees to ensure the store is properly recovered for the next day’s business.
- Always willing and able to lead by example when cleaning shelves, counters, tables and overall store; teaches standards to others.
- Ensures

  • Assistant Laser Tag Manager

    2 days ago

    Edmonton, Canada Assistant Laser Tag Manager Full time

    **We're Laser City!** We are growing and are looking to add an Assistant Manager to our team! We offer action packed Laser tag, Mini Paintball and VR Escape Rooms - with a few more fun things coming soon! We specialize in special occasion events - birthday parties, corporate events, sports teams, etc. We create memories through fun experiences. Our...

  • Retail Sales

    7 months ago

    Edmonton, Canada Western Varieties Wholesale Full time

    Retail Sales Assistant Manager Western Varieties Wholesale is currently hiring for the position of retail assistant manager at our store located in south Edmonton. We are a family owned and operated business, looking for an enthusiastic individual to assist with customer service and leading our sales associates. Currently we employ great staff and are...

  • Full Time Marketing Assistant

    2 months ago

    Edmonton, Canada Somrav Marketing Solutions Full time

    We are a successful, dynamic organization in the marketing industry undergoing accelerated growth. We are seeking an ambitious and confident individual to join our team. Our Full-Time Marketing Assistants continually develop new marketing strategies for our high-profile clients within the telecommunications, clean energy, and home delivery industries. We...

  • Catering Assistant Sales Manager, Full Time

    2 months ago

    Edmonton, Canada Compass Group Full time

    **Working Title**:Catering Assistant Sales Manager, Full Time **Employment Status**: Full-Time **Starting Hourly Rate**: 25.00 **Address**:10220 104 Ave NW Edmonton AB T5J 0H6 **New Hire Schedule**:Event based schedule. Need to be available evenings and weekends. You might not know our name, but you know where we are. That’s because Compass Group Canada...

  • Part-time Assistant Manager- Sales and Customer

    3 months ago

    Edmonton, Canada Skechers Canada Full time

    The 1st Assistant Manager of Sales and Customer Experience is responsible for supporting the General Manager and Store Manager in driving sales performance, ensuring exceptional customer service, and creating a positive shopping environment. This role focuses on maximizing revenue, developing staff, and enhancing the overall customer experience. **_...

  • Assistant Manager

    7 days ago

    Edmonton, Canada Mr.Derk Apparel LTD Full time

    ASSISTANT MANAGER - FULL-TIME PERMANENT - EDMONTON **Overview** This role is for a full-time, permanent position based out of our Mr.Derk store in Old Strathcona, Edmonton, Alberta. As a critical member of our ever-expanding Mr.Derk team, our **Assistant Manager **will be basedin our South Edmonton store just off Whyte Avenue. This position will directly...

  • Catering Assistant Sales Manager, Full Time

    1 month ago

    Edmonton, Canada COMPASS GROUP CANADA Full time

    div>Working Title: Catering Assistant Sales Manager, Full TimeEmployment Status: Full-TimeStarting Hourly Rate: 25.00Address: 10220 104 Ave NW Edmonton AB T5J 0H6New Hire Schedule: Event based schedule. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with...

  • Sales Assistant

    3 months ago

    Edmonton, Canada COBS Bread, Harvest Pointe 9126 Full time

    **Position Description** **Section 1: Position Details** **Position Title**:Sales Assistant **Position Reports To**:Sales Manager or Bakery Manager **Is this a New or Existing position? **Existing **Primary Function** - To deliver a personalized customer experience that cannot be matched - To sell our product rangeTo maintain a clean environment - To...

  • Customer Service Agent

    7 months ago

    Edmonton, Canada Pyxis Customer Solutions Ltd. Full time

    **Job Overview** Pyxis Customer Solutions is a fast-growing debt solutions company, where we strive to provide outstanding customer service to our customers through access to resources and education to assist individual’s credit challenges. We are a forward-thinking employer offering a supporting, caring and positive environment for our...

  • Retail Sales Associate

    7 months ago

    Edmonton, Canada Sole Experience Full time

    Retail Sales Associate Retail Sales Associate Job Responsibilities: - Serves customers by helping them select products. - Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. - Greets and receives customers in a welcoming manner. - Responds to customers’ questions. - Directs customers by escorting them to racks...

  • Retail Sales Associate

    7 months ago

    Edmonton, Canada Sole Experience Full time

    Retail Sales Associate Retail Sales Associate Job Responsibilities: - Serves customers by helping them select products. - Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. - Greets and receives customers in a welcoming manner. - Responds to customers’ questions. - Directs customers by escorting them to racks...

  • Sales Assistant

    2 days ago

    Edmonton, Canada COBS Bread-Riverbend Square Full time

    What we’re looking for: - You have a positive attitude, you’re reliable and self-motivated, and you enjoy learning new skills - You are a team player who enjoys working with people - You take pride in providing a great experience for your customers. - Available to work anytime between 6 am-8 pm **Required Education, Skills and Qualifications** -...

  • Full Time Assistant Manager

    4 months ago

    Edmonton, Canada Skechers Canada Full time

    The Full Time Assistant Manager of Apparel and Accessories is responsible for overseeing the accessories and apparel departments within the retail store. This role involves managing inventory, driving sales, ensuring excellent customer service, and supporting the overall store operations. The position requires a keen eye for fashion trends, strong...

  • Catering Assistant Sales Manager, Full Time

    3 weeks ago

    Edmonton, Canada Compass Group Full time $25

    Working Title: Catering Assistant Sales Manager, Full Time Employment Status: Full-Time Starting Hourly Rate: 25.00 Address: 10220 104 Ave NW Edmonton AB T5J 0H6 New Hire Schedule: Event based schedule. Need to be available evenings and weekends. You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a...

  • Catering Assistant Sales Manager, Full Time

    4 weeks ago

    Edmonton, Canada Compass Group Full time $25

    Working Title: Catering Assistant Sales Manager, Full Time Employment Status: Full-Time Starting Hourly Rate: 25.00 Address: 10220 104 Ave NW Edmonton AB T5J 0H6 New Hire Schedule: Event based schedule. Need to be available evenings and weekends. You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a...

  • Full-Time SALES MANAGER

    4 weeks ago

    Edmonton, Canada Equitable Life of Canada Full time

    it's about being part of a workplace that helps you grow and reach your full potential. p>Position Title: Director, Insurance Sales, WFGReports To: Regional Vice President Individual SalesDepartment: Individual SalesTerm: Permanent Full-TimeLocation: EdmontonWork Arrangements: You will work from your home office 100% of the time. You may be required to be...

  • Full-Time SALES MANAGER

    2 weeks ago

    Edmonton, Canada Equitable Life of Canada Full time

    p>Director, Insurance Sales, WFG Edmonton, AB, Canada Req #2541 Tuesday, December 3, 2024 At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. p>Position Title: Director, Insurance Sales, WFGReports To: Regional Vice President Individual...

  • Sales Representative

    7 months ago

    Edmonton, Canada Vanguard Inc. Full time

    Are you eager to kick start your career in sales and be part of a company that promotes growth, values teamwork, and offers endless opportunities for advancement? Here at Vanguard Business Solutions, we're not just about selling products—we're about building relationships, driving success, and creating impact. We're a passionate team committed to...

  • Sales Representative

    7 months ago

    Edmonton, Canada Aventura Marketing INC Full time

    Aventura Marketing has been ranked the 44th Fastest-Growing business in the country by Globe & Mail. To support our growth, we are looking for an energetic and outgoing Sales Representative to join our team! We offer excellent pay for employees who are ambitious and committed to hard work. The position is for full-time employees who will be executing a...

  • Sales Associate

    7 months ago

    Edmonton, Canada Aventura Marketing INC Full time

    Aventura Marketing has been ranked the 44th Fastest-Growing business in the country by Globe & Mail. To support our growth, we are looking for an energetic and outgoing Sales Associate to join our team! We offer excellent pay for employees who are ambitious and committed to hard work. The position is for full-time employees who will be executing a direct...