Csr (Customer Service Representative)

2 weeks ago


Woodstock, Canada Action Medical Home Health Full time

**ACTION WELLNESS CENTRE- A Division of Action Medical**

Job Overview:
**Responsibilities**:

- Taking payment for Salt Cave, Infrared Sauna, Laser Therapy, Hand & Foot Detox Therapy Services
- Wig Fittings (Training will be provided)
- Bra Fittings (Training will be provided)
- Assist customers with product selection and purchases
- Upsell products and services when appropriate
- Perform data entry to update customer records
- Analyze customer needs and recommend products/services
- Resolve customer complaints in a professional mannerQualifications:

- Previous background in Wellness Therapy a bonus
- Previous experience in a customer service role preferred
- Excellent communication skills in English, both verbal and written
- Strong phone etiquette and active listening skills
- Ability to analyze information and solve problems efficiently
- Sales experience is beneficial for upselling opportunities

**Benefits**:

- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 2024-06-03



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