Business Analyst Ii

3 months ago

Toronto, Canada TD Bank Full time

**Business Analyst II**:

- 414962BR

**Job Category - Primary**
- Commercial Banking

**Work Location**
- TD Centre - North - 77 King Street West

**Employment Type**
- Regular

**City**
- Toronto

**Time Type**
- Full Time

**Province/State**
- Ontario

**Hours**
- 37.5

**Workplace Model**
- Hybrid

**Pay Details**

**Department Overview**
- Leads Requirements Management / work packages for Tier 5 low to moderate risk and regulatory projects or initiatives and may contribute to Tier 3-4 projects
- Sound to advanced knowledge of business analysis, project delivery practices and standards across the project life-cycle
- Gain/acquire sound understanding of business and user interaction with technology throughout project delivery
- Work performed under mínimal management guidance and supervision
- Identify and lead problem resolution
- Supports and may contribute to communication and change management activities
- Generally reports to a Manager / Senior Manager

**Job Details**

**CUSTOMER**
- Lead a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience
- Analyze impacts to customers, stakeholders, employees, process, technology solutions to achieve business results
- Understand and clarify work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintain a customer-centric approach
- Provide recommendations and direction based on the end to end customer experience when making decisions
- Lead and own the project deliverables related to business requirements to meet the needs of the customer, employee, and business
- Assess and ensure that customer and employee experience / stakeholder impacts are appropriately managed
- Engage appropriate stakeholders to identify and manage required outcomes of projects for the business
- Provide on-going communication to key stakeholders, including the project sponsor, business project owner, project / program / portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project
- Respond to inquiries and escalate concerns from stakeholders and partners at all levels in the organization
- Identify and lead problem resolution to ensure customer needs are met
- Collaborate with the project manager and business sponsor to identify and ensure required resources are assigned to the project for
- successful delivery of requirements
- Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution

**EMPLOYEE / TEAM**
- Contribute to team development of skills and capability through mentorship of junior/peer Business Analysts by sharing knowledge and experiences, leveraging best practices
- Continuously enhance knowledge/expertise in business analysis to provide advice and guidance to business partners and project team regarding best practices
- Lead, motivate and develop relationships with the business, stakeholders, and technology partners to develop productive working relationships
- Engage, enable and lead stakeholders to agreement /consensus on the business requirements
- Prioritize and manage work load and capacity to deliver on project milestone dates
- Participate in regular coaching and performance review sessions, employee surveys and action plans
- Own development plan including activities related to training, relationship building and on-the-job experiences that continually enhance individual business analysis capabilities to achieve career goals
- Foster a collaborative team environment by participating in team meetings and reward & recognition programs
- Support, mentor and provide guidance to junior level Business Analysts and peers
- Contribute to a positive work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community

**Job Requirements**
- Undergraduate degree
- 3-5 years related experience

**Additional Information**

**SHAREHOLDER**
- Lead requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels
- Provide leadership / guidance and support in defining the business need or problem statement based on strategic drivers and identifying potential solutions
- Identify scope changes and complete analysis to determine impact to project benefits and risks
- Identify, document and validate current state processes and work with the business and stakeholders to design the desired future state
- Establish and maintain full requirements traceability and work with the business to prioritize requirements and scope changes to ensure business needs are met
- Collaborate with technology partners and provide recommendations to support development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met
- Ensure project issues and concerns are addressed for clear artic

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