Sales Coordinator

3 weeks ago

Coquitlam, Canada Townline Homes Inc Full time

About Townline

The Townline Group is a Real Estate Development Company primarily focused in the Lower Mainland and Vancouver Island. Our development and construction portfolios are diverse and consist of mixed-used multi-family and commercial construction, as well as non-market and purpose-built rental housing. Townline is a well-rounded company with proven teams specialized in the areas of Development, Affordable Housing, Finance, Acquisitions, Construction, Sales, Marketing and Customer Care all housed under one roof. Townline has been building homes since 1981 and believe diversity is the cornerstone to our success and longevity.

**General Duties Responsibilities of a Sales Coordinator include but are not limited to**:

- Greet Sales Centre visitors and register them at the Sales Centre and manage the registrants in our client database (Lasso)
- Enter visitor/buyer information in Lasso/Avesdo and Excel Database
- Answer incoming calls, check messages, and manage overall communication
- Be responsible for the organization of the Sales Center office and office supplies
- Process and update contracts and offers to purchase with the utmost accuracy and efficiency
- Ensure the sales office and display suite are in perfect condition for viewing everyday
- Participate in project events, such as Public Openings and help to coordinate with the Townline Marketing
- Assist Sales Managers as may be reasonably required
- Answer inquiries from visitors and buyers and perform project overview - as directed by the Sales Manager
- Perform outbound calling campaigns with Sales team
- Actively participate in, follow, share, post and like all Townline social media channels, including but not limited to; WeChat, Facebook, Instagram, YouTube, and LinkedIn
- Generate knowledge base of FAQ’s pertaining to the project
- Maintain the neatness and tidiness of the Sales Centre and Display Home (interior & exterior)
- Ensure that adequate signage is placed in predetermined places near the site each day
- Set up A-boards and balloon signage as directed by head office
- Maintain supplies, Sales brochures, floor plans, site plans, and marketing handouts as needed
- Administration of Sales process including, but not limited, to the following:

- Prepare, organize and review all contracts, addenda, disclosure statements and necessary contract documentation for deal processing
- Accurately record all Sales contract details in Lasso Database and other databases as required to report to head office
- Track and collect all deposit monies from buyers
- Print daily price sheets according to head office instructions
- Maintain, compile and prepare sales reports, traffic reports and monthly reports as required
- Participate in company training activities
- Be thoroughly familiar with the project details, including floor plans, project model, pricing, new purchasers, available options, neighborhood amenities and Townline sales procedures
- Assist in special marketing functions and be available at off-hour times for customer appointments, events and sales presentations
- Be available to work five days per week (including Saturday and Sunday) during regular sales office hours, you are expected to be on site from 11:00am to 5:30pm executing duties
- Perform duties in a spirit of partnership and teamwork

**Skills & Requirements**:

- Marketing, sales or administrative experience
- Real Estate industry experience preferred
- Strong organizational and communication skills
- Excellent customer service skills, positive attitude and welcoming disposition
- Demonstrates a proactive approach with every task at hand
- Ability to generate excitement and garner trust
- Ability to interact and communicate professionally - both orally and in writing - with a wide variety of people
- Ability to multi-task and adapt easily to different paces, personalities, and tasks

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