Field Service Representative

2 weeks ago

Winchester Springs, Canada SUEZ Full time

**Job Location: Kingston, Ontario Canada**

**Role Summary/Purpose**:
The Field Service Representative (FSR) - will monitor Filtration, Softening, Reverse Osmosis, UV, Electro-deionization, and other customized water purification equipment utilizing the InSight platform. In addition, they will perform B.O.O. (Build, Own, and Operate) field operation, installation and maintenance of this equipment. In this role, you will:

- Monitor equipment performance and operation within the designated territory utilizing the InSight platform in order to:

- Schedule cleanings and review effectiveness
- Prevent systematic failures
- Ensure PM/CM is properly being performed
- Report out necessary information from InSight to proper stakeholders
- Drive use of InSight within the designated territory to establish proper usage by the BOO FSRs
- Support B.O.O InSight setups as necessary
- Monitor equipment performance and operation within the designated territory utilizing the InSight platform in order to:

- Schedule cleanings and review effectiveness
- Prevent systematic failures
- Ensure PM/CM is properly being performed
- Report out necessary information from InSight to proper stakeholders
- Drive use of InSight within the designated territory to establish proper usage by the BOO FSRs
- Support B.O.O InSight setups as necessary

**Qualif**ations/Requirements**
- High School Diploma / GED / Home School Certification OR international equivalent to High School Diploma with a minimum 2 years of work experience in the water industry or in a related field or 4 years training (college, military, vocational/technical school).

**Eligibility Requirements**
- Ability and willingness to travel (20%+)
- Ability and willingness to frequently lift and perform other manual work
- Ability and willingness to be on call
- Ability and willingness to work weekend schedules
- Ability to gain access and maintain access to a facility per customer requirements (including Nuclear facilities).

**Desired Characteristics**
- At least 5 years Field Service experience
- College or Technical / Trade School Degree in Engineering / Technical field and / or equivalent work experience in the industry
- Familiarity with InSight platform
- Strong communication skills (written and oral)
- Strong interpersonal skills
- Customer focus; customer service and results oriented
- Strong analytical skills and business acumen
- Team player
- Initiative

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