Member Service Representative

4 weeks ago


Radium Hot Springs, Canada Kootenay Savings Full time

Do you… go above and beyond to provide exceptional service? Do you thrive on building strong relationships by inspiring trust and confidence? Do you have experience in sales and demonstrate the drive to achieve results? Do you love learning and have a passion for self and career development?

If so… we want to hear from you

We’re currently seeking an enthusiastic, member-focused, and flexible individual to join our team as a Casual Member Service Representative providing scheduled and same-day call-out coverage in our Invermere and Radium branches.

You are the front-line staff in our branches responsible for assisting our members with their day-to-day financial transactions while identifying opportunities to refer and cross-sell our products and services to meet our members’ needs. You utilize your strong product knowledge to provide a superior member experience recommending solutions and advice to improve our members’ financial lives. 

We are looking for an individual who:

knows the world is ever-changing and embraces challenges head-on uses software applications and technology in their day-to-day life knows what we do, why we do it, and why they want to be a part of it

What we offer:

We know success starts with our people and we’re committed to engaging and equipping our employees with the tools and resources they need to be successful.

$27.06/hourContinual training, development, and coachingConfidential employee and family assistance programUnique staff benefits on products such as bank accounts, loans, and mortgages The opportunity to build a satisfying career in an organization that incorporates many leading strategic initiativesBeing part of an organization that puts their community and employees firstBeing part of a talented and dedicated team who improve our members’ financial lives

Working at Kootenay Savings is more than just a job; it’s an opportunity to build a meaningful career in an environment of teamwork, dedication, and community.

Application Deadline: April 29, 2024

Anticipated Start Date: May 27, 2024

We thank all applicants for their interest; however, only short-listed applicants will be contacted.



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