Client Service Representative

3 weeks ago

Regina, Canada The Co-operators Full time

**Position Overview**:
**Company**:CLIC

**Number of Positions**: 1

**Language**: Bilingualism in English and French is an asset.

**Work Model**:Hybrid

**Alternate Title**: Client Service Representative - EHC/Dental

**Additional Information**:
This is a 12 month temporary/contract role.

**The Opportunity**:
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our Client Services team aspires to create a seamless and personalized client experience. Our professional, agile and knowledgeable team works collaboratively to understand and anticipant the needs of our clients, helping our organization to grow. We foster open communication and think innovatively to find mutually beneficial solutions for our clients. The Client Service Representative provides professional expedient customer service to group plan members and service providers regarding health care, dental, and disability claims, plan coverage and claims inquires.

***:
**How you will create impact**:

- Investigate problems and research all relevant information using The Co-operators claims payment system and group contract text.
- Complete tasks associated with client inquiries, problem identification (such as completion of accurate and effective documentation) escalation of problems, and follow up in a fast paced team environment.
- Assist plan members with member web services, including password resets and assistance with navigating web services.
- Respond to questions from plan members and providers regarding claims and coverage details.

**How you will succeed**:

- You influence change and are committed to continuous improvement, in order to exceed client expectations.
- You leverage critical thinking skills to identify problems and proactively propose solutions.
- Your strong communication skills allow you to clearly convey messages.
- You’re an effective team player who shares knowledge to support your peers.

**To join our team**:

- Completion of a secondary school diploma with 2-3 years of related experience in a customer service role.
- Completion or working towards an insurance industry designation is an asset.
- Knowledge and understanding of medical language.
- Strong analytical and problem-solving skills.
- A comprehensive knowledge of group health and/or dental claims; general group benefits knowledge is an asset.

**What’s in it for you?**:

- Training and development opportunities to grow your career with one of Canada’s Best Employers.
- Flexible work options and paid time off to support your personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Paid volunteer days to give back to your community.
- A comprehensive total rewards package, including competitive salary, bonus, pension and benefits.

**Interested in applying?**:
Co-operators is focused on fostering an inclusive, equitable and accessible work environment and we encourage individuals from all identity groups to apply. If you require an accommodation during the recruitment process, please contact the hiring manager.

  • Client Service Representative

    1 month ago

    Regina, Canada Harvard Western Insurance Full time

    Harvard Western Insurance presently has an opening for a Client Service Representative to join our team. This position is accountable for providing superior response and customer service. What We Can Offer: - Competitive Salary - Fantastic Work Environment - Training Opportunities We are committed to providing challenging and rewarding opportunities....

  • Client Service Representative

    4 weeks ago

    Regina, Canada Harvard Western Insurance Full time

    Harvard Western Insurance presently has an opening for a Client Service Representative to join our team. This position is accountable for providing superior response and customer service. What We Can Offer: - Competitive Salary - Fantastic Work Environment - Training Opportunities We are committed to providing challenging and rewarding opportunities....

  • Client Service Representative

    4 days ago

    Regina, Canada Sterling Plumbing & Heating Ltd. Full time

    Sterling is growing! We are currently hiring for a **Client Service Representative **to join our growing Commercial, Residential and Mechanical Construction teams! Sterling is a leading provider of plumbing and HVAC services throughout Western Canada. Our professional technicians provide the construction and servicing of plumbing, heating, air conditioning,...

  • Customer Service Representative

    4 days ago

    Regina, Canada Steel-Craft Door Sales & Service Ltd. Full time

    **Your Opportunity** Steel-Craft recognizes employees as individuals with different interests, abilities, needs, and values. We provide a positive environment that respects this individuality and allows for meaningful opportunities for personal development and satisfaction. **Position** Customer Service Representative - Regina, SK **Key...

  • Client Service Representative

    4 weeks ago

    Regina, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    1 month ago

    Regina, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Customer Service Representative

    5 days ago

    Regina, Canada We An-Ser Full time

    **Immediately hiring Part Time Customer Service Representatives at We An-Ser Communications Group!** Through our dedicated Customer Service Representatives at **We An-Ser**, we deliver critical services and create exceptional outcomes for our clients and the many people who count on them. Do you love helping people? You have the opportunity to make a...

  • Technical Service Representative

    1 month ago

    Regina, Canada Shermco Industries Full time

    _**About Shermco**_ - Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Add to that our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and...

  • Technical Service Representative

    1 month ago

    Regina, Canada Shermco Industries Full time

    _**About Shermco**_ - Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Add to that our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and...

  • Customer Service Representative

    7 days ago

    Regina, Canada We An-Ser Full time

    **Immediately hiring Full Time Customer Service Representatives at We An-Ser Communications Group!** Through our dedicated Customer Service Representatives at **We An-Ser**, we deliver critical services and create exceptional outcomes for our clients and the many people who count on them. Do you love helping people? You have the opportunity to make a...

  • Customer Service Representative

    5 days ago

    Regina, Canada We An-Ser Full time

    **Immediately hiring Full Time Customer Service Representatives at We An-Ser Communications Group!** Through our dedicated Customer Service Representatives at **We An-Ser**, we deliver critical services and create exceptional outcomes for our clients and the many people who count on them. Do you love helping people? You have the opportunity to make a...

  • Customer Service Representative

    4 days ago

    Regina, Canada We An-Ser Full time

    **Immediately hiring Full Time Customer Service Representatives at We An-Ser Communications Group!** Through our dedicated Customer Service Representatives at **We An-Ser**, we deliver critical services and create exceptional outcomes for our clients and the many people who count on them. Do you love helping people? You have the opportunity to make a...

  • Customer Service Representative

    5 days ago

    Regina, Canada We An-Ser Full time

    **Immediately hiring Full Time Customer Service Representatives at We An-Ser Communications Group!** Through our dedicated Customer Service Representatives at **We An-Ser**, we deliver critical services and create exceptional outcomes for our clients and the many people who count on them. Do you love helping people? You have the opportunity to make a...

  • Customer Service Representative

    19 hours ago

    Regina, Canada We An-Ser Full time

    **Immediately hiring Full Time Customer Service Representatives at We An-Ser Communications Group!** Through our dedicated Customer Service Representatives at **We An-Ser**, we deliver critical services and create exceptional outcomes for our clients and the many people who count on them. Do you love helping people? You have the opportunity to make a...

  • Customer Service Representative

    6 days ago

    Regina, Canada Kreos Aviation Full time

    **Kreos Aviation Inc.** **Customer Service Representative** We are currently scouting a member to join our team as a Casual Part-time Customer Service Representative (CSR) for evenings and weekends. FBO CSRs act as the first impression for all charter, fuel and FBO Customers. The individual in this position must have the ability to provide engaging,...

  • Customer Service Representative

    1 week ago

    Regina, Canada St John Ambulance Full time

    St. John Council for Saskatchewan is a nonprofit agency dedicated to improving the health, safety and quality of life through training and community service. We are currently seeking a confident, energetic full time Customer Service Representative to join our Regina Branch. **Essential duties**: - Provide reception duties - Register clients in first aid...

  • New Business Service Representative

    4 weeks ago

    Regina, Canada Co-operators Life Insurance Company Full time

    Close Date: May 3, 2024 Company: CLIC Department: Client Services Employment Type: Regular Full-Time Work Model: Hybrid Language: English is required, French is an asset. **The Opportunity**: We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver...

  • New Business Service Representative

    1 month ago

    Regina, Canada Co-operators Full time

    Close Date: May 3, 2024 Company: CLIC Department: Client Services Employment Type: Regular Full-Time  Work Model: Hybrid Language: English is required, French is an asset.  The Opportunity:  We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to...

  • Service Support Representative

    4 weeks ago

    Regina, Canada Finning Canada Full time

    Company: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: The Regional Service Support Representative is a key member of the Customer Support Operations team responsible for the strategic customer management, repair scope development, quoting, and project management of technical repairs and service in both the shop and field....

  • Financial Services Representative

    4 weeks ago

    Regina, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...