Onsite Service Representative Part-time

4 months ago

Kitimat, Canada W.W. Grainger Full time

**Grainger **is North America's leading distributor of maintenance, repair, and operating products and services. Our wide assortment, deep expertise, innovative technology solutions and unparalleled customer service keep customers' operations running and their people safe.

We're looking for passionate people who can move our company forward. We have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way at Grainger.

We currently have an exciting opportunity available in our Keepstock division. Keepstock is a service offered by Grainger to control and organize MRO (Maintenance, Repair & Operations) inventory and streamline procurement processes for our customers.

The **Onsite Service Representative’s (OSR)** main function is to support Grainger’s strategic vision to be Our Customers’ First Choice by providing the best service each and every time to customers in helping them manage their inventory and operations.

**Main Duties and Responsibilities**:
Customer Service/Inventory Management
- Services multiple customer locations on a designated route by providing the following services:

- Receive and stock purchased product in designated customer locations.
- Ensures proper product stocking levels at customer locations by scanning orders as inventory is depleted.
- Oversee customer inventory locations by ensuring proper labeling and quantities on hand are accurate.
- Resolve customer problems promptly and accurately in a manner that will retain and promote customer loyalty in accordance with Grainger policy and procedure.
- Comply with the safety and inspection requirements of both Grainger and the facility where the service is being provided.
- Meet defined KPI’s for the position.

Account growth
- Help generate new orders by engaging with customer to identify additional product needs (e.g., seeks and captures “spot buy” opportunities while on site, looks for additional opportunities to add items to program)

Cross-functional partnerships
- Execute onsite service component of account strategy as defined by cross-functional business partners.
- Work with sales partners to improve customer experience and increase business.

Job Requirements:
**Required Experience and Qualifications**:

- High school diploma and 1-3 years’ experience in customer service/selling (i.e., Retail / telephone / warehouse) environment.
- Self-motivated, with high energy and dedication to customer service and sales growth.
- Must be comfortable on daily use of technology.
- Ability to effectively collaborate with tact and diplomacy with internal and external customers and cross-functional partners.
- Handle various technical and operational issues.
- Operate in a rapidly changing environment.
- Excellent verbal and written communication skills.
- Background checks and drug screening may be required (as warranted by Company or customer requirements in working on-site and/or operating equipment).
- **Must possess and maintain a valid driver’s license in province of residence.**:

- May be required to use a personal vehicle for transportation with valid insurance which meet’s Grainger’s standards.

**Other Work Requirements**:
Ability to lift 25 to 50 lbs.
- Works on-site at customers’ facilities. Personal protective equipment is often required.

Full job description with comprehensive list of responsibilities is available upon request.

**Rewards and Benefits**:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

- Medical, dental, vision and prescription drug coverage
- Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
- Life insurance coverage, including spousal and dependent life insurance
- Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
- Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
- Educational & Professional Membership Fee Assistance program
- Employee discounts, team member perks and more

**DEI Statement**

We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact. If your experience doesn't align perfectly with this job post, we still encourage you to apply.

Grainger is an Equal Opportunity Workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Accommodations are available on request.

LI-MS2

**Sign up now **Join Our Talent Network

**Job Snapshot**:
**Employee Type**: Part-Time

**Location**: Kitimat, British Colum

  • Customer Service Representative

    4 months ago

    Kitimat, Canada Kuehne+Nagel Full time

    We are looking for a Customer Service Representative for our Contract Logistics division/office based in Kitimat. - ** Your Role **:The Customer Service Representative maintains excellent service levels for our internal and external customers through accurate data entry, continuous process improvement and the prompt resolution of issues. You will be...

  • Customer Service Representative

    4 weeks ago

    Kitimat, Canada CIBC Full time

    Job Title: Customer Service RepresentativeCompany: CIBC BankWe are seeking a talented and passionate professional to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and providing top-notch support to our clients.Key...

  • Sales Representative

    3 weeks ago

    Kitimat, Canada United Rentals Full time

    Unlock Your Potential with United RentalsWe're seeking a highly motivated and results-driven Sales Representative to join our team at United Rentals. As a key customer contact and consultant, you will serve as a trusted advisor to our customers, providing expert solutions to meet their equipment rental needs.Key Responsibilities:Process rental quotations,...

  • Sales Representative

    4 weeks ago

    Kitimat, Canada United Rentals Full time

    Unlock Your Potential with United RentalsWe're seeking a highly motivated and results-driven Sales Representative to join our team at United Rentals. As a key customer contact and consultant, you will serve as a trusted advisor to our customers, providing expert solutions to meet their equipment rental needs.Key Responsibilities:Process rental quotations,...

  • Sales Representative

    2 weeks ago

    Kitimat, Canada United Rentals Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sr. Inside Sales Rep to join our team at United Rentals. As a key customer contact and consultant, you will play a critical role in recommending solutions to our customers, quoting, selling, and fulfilling orders for our equipment and services.Key Responsibilities:Process rental quotations,...

  • Sales Representative

    2 weeks ago

    Kitimat, Canada United Rentals Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sr. Inside Sales Rep to join our team at United Rentals. As a key customer contact and consultant, you will play a critical role in recommending solutions to our customers, quoting, selling, and fulfilling orders for our equipment and services.Key Responsibilities:Process rental quotations,...

  • Electrical Sales Representative

    2 weeks ago

    Kitimat, Canada Westburne Full time

    {"title": "Counter/Warehouse/VMI Representative", "description": "Job SummaryWestburne is a leading provider of energy solutions, renewables, lighting, wire & cable, automation, and connected network solutions. We are seeking a highly motivated and customer-focused individual to join our team as a Counter/Warehouse/VMI Representative in Kitimat.Key...

  • Electrical Sales Representative

    2 weeks ago

    Kitimat, Canada Westburne Full time

    {"title": "Counter/Warehouse/VMI Representative", "description": "Job SummaryWestburne is a leading provider of energy solutions, renewables, lighting, wire & cable, automation, and connected network solutions. We are seeking a highly motivated and customer-focused individual to join our team as a Counter/Warehouse/VMI Representative in Kitimat.Key...

  • Representative, Client Service

    3 weeks ago

    Kitimat, Canada CIBC Full time

    At CIBC, we're building a bank that's centered around relationships for a modern world. We're looking for talented and passionate professionals who are committed to making a difference for our clients.We empower our team members to make a meaningful contribution and be valued for who they are and what they do. Our team members have what they need to succeed...

  • Representative, Client Service

    3 weeks ago

    Kitimat, Canada CIBC Full time

    At CIBC, we're building a bank that's centered around relationships for a modern world. We're looking for talented and passionate professionals who are committed to making a difference for our clients.We empower our team members to make a meaningful contribution and be valued for who they are and what they do. Our team members have what they need to succeed...

  • Representative, Client Service

    3 weeks ago

    Kitimat, Canada CIBC Full time

    At CIBC, we're building a bank that's focused on relationships for a modern world. We're looking for talented and passionate professionals who are committed to delivering what's right for our clients.We empower our team members to make a meaningful contribution and be valued for who they are and what they do. Our team members have what they need to succeed...

  • Representative, Client Service

    3 weeks ago

    Kitimat, Canada CIBC Full time

    At CIBC, we're building a bank that's focused on relationships for a modern world. We're looking for talented and passionate professionals who are committed to delivering what's right for our clients.We empower our team members to make a meaningful contribution and be valued for who they are and what they do. Our team members have what they need to succeed...

  • Sales Representative

    3 weeks ago

    Kitimat, Canada United Rentals Full time

    About the Role:We are seeking a highly motivated and experienced Sales Representative to join our team at United Rentals. As a key customer contact and consultant, you will be responsible for recommending solutions to our customers, quoting, selling, and fulfilling orders for our equipment and services based on their needs.Key Responsibilities:Process rental...

  • Sales Representative

    3 weeks ago

    Kitimat, Canada United Rentals Full time

    About the Role:We are seeking a highly motivated and experienced Sales Representative to join our team at United Rentals. As a key customer contact and consultant, you will be responsible for recommending solutions to our customers, quoting, selling, and fulfilling orders for our equipment and services based on their needs.Key Responsibilities:Process rental...

  • Warehouse Supervisor

    3 months ago

    Kitimat, Canada Kuehne+Nagel Full time

    Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Kitimat site is looking for a new Warehouse Supervisor to join our Contract Logistics team. ** Your Role**: As the Warehouse Supervisor of our Oil and Gas specialized site, you will be fully responsible for the safe,...

  • Customer Service Representative

    2 weeks ago

    Kitimat, Canada McDonald's Full time

    About the RoleWe are seeking a skilled and enthusiastic individual to join our team as a Cashier/Line Cook. As a key member of our restaurant staff, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.Key ResponsibilitiesGreet guests and take orders in a friendly and efficient...

  • Customer Service Representative

    2 weeks ago

    Kitimat, Canada McDonald's Full time

    About the RoleWe are seeking a skilled and enthusiastic individual to join our team as a Cashier/Line Cook. As a key member of our restaurant staff, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.Key ResponsibilitiesGreet guests and take orders in a friendly and efficient...

  • Electrical Sales Representative

    3 weeks ago

    Kitimat, Canada Westburne Full time

    Westburne is a leading distributor of electrical products and solutions in Canada. We are a market leader in energy solutions, renewables, lighting, wire & cable, automation, and connected network solutions.We have a strong network of partners and suppliers, and we are committed to helping our customers and partners grow and succeed.What You Will Do With...

  • Electrical Sales Representative

    3 weeks ago

    Kitimat, Canada Westburne Full time

    Westburne is a leading distributor of electrical products and solutions in Canada. We are a market leader in energy solutions, renewables, lighting, wire & cable, automation, and connected network solutions.We have a strong network of partners and suppliers, and we are committed to helping our customers and partners grow and succeed.What You Will Do With...

  • Electrical Sales Representative

    5 days ago

    Kitimat, Canada Westburne Full time

    Job Title: Counter/Warehouse/VMI RepresentativeWestburne is a leading provider of energy solutions, renewables, lighting, wire & cable, automation, and connected network solutions. We are committed to helping our customers and partners grow and succeed.Key Responsibilities:Provide exceptional customer service through counter sales and supportProcess orders...