Training Content Creator

6 months ago

Brossard, Canada Acuity Brands Full time

Distech Controls’ success and reputation are fueled by our world-class team of employees. We look for qualified individuals who are striving to succeed and that wish to actively contribute to our continued growth. Distech Controls values its team members and offers them a modern, motivating work environment, and competitive salaries and benefits.

**Who is Distech Controls?**

Distech Controls is a Canadian-based company located in Brossard, on the South Shore of Montreal (QC), with a European headquarter in Brignais (Lyon), France. We are proud to be part of the Acuity Brands’ family since 2015. Our mission is to connect people with intelligent building solutions for better health, better space, better efficiencies through our forward-thinking technologies and services. Our passion for innovation, quality and sustainability guides our business on a daily basis, as we light the way to a brilliant, productive and connected world.

**Why Work for Distech Controls?**
- Innovative driven company
- Dynamic workplace
- Open minded company
- Fast-paced company
- Modern work environment designed for our employees
- Indoor and outdoor bistro areas, lounges, coffee stations

**DCI - Distech Controls Inc. (North American headquarter)**
- Continuous professional development program
- Extensive benefits, including annual performance bonus, group insurance and RRSP program
- 5 floating days and 3 weeks’ vacation from year one (accrual)
- Reward programs
- LEED-Certified building
- Foosball and ping-pong tables
- Situated near quartier Dix30
- On-site gym
- Daily fresh fruit
- Hot and cold beverages stations
- Accessible transportation services including OPUS card reader onsite
- Deep frozen meal prepared by culinary chefs
- Rewards program

**Job Summary**:
Reporting to the Technical Support & Training Director, and the European Training Manager the selected applicant will be responsible for the creation and coordination of our global training content.

**Key Tasks & Responsibilities (Essential Functions)**:

- Create and/or coordinate the creation of content for the online learning portal and the instructor led training sessions in line with new product releases
- Keep up to date the roadmap of upcoming courses modifications in collaboration with the Technical Support & Training Director and the European Training Manager.
- Keep the learning portal content, user groups, courses categories, etc. up to date based on the approved chart.
- Be part of the project manager meetings to update the deployment readiness plan to gather information about upcoming products to be able to support the training updates accordingly
- Ensuring that trainers and technical support agents are kept to date with the upcoming new products and solutions by creating an environment to test new training solutions
- Collaborate with product managers, program managers, technical trainers, and technical support agents to gather the information and feedback required to keep our training up to date and valuable.
- Deploy new training content to our technical trainers to support our new product introduction
- Work with the training teams to setup the workstations and software that is required to provide the training
- Be proactive by improving the available tools and the internal processes within the department.
- Ensure the training facilities are fully equipped for training sessions in our offices.
- Stay up to date with new technologies and products in the field related to the Distech controls product line.

**Skills and Minimum Experience Required**:

- Practical Training/Trainer Qualifications required
- University degree or Technical Certificate in HVAC/Controls or any other relevant experience in technical training.
- Demonstrates excellent communication skills
- Structured and well organized
- Capable of giving presentations in front of large crowds
- Courteous with a positive attitude
- Proactive, autonomous and demonstrates Leadership
- Willingness to learn and take on new responsibilities
- Resourceful and capable of handling multiple simultaneous tasks
- Excellent interpersonal skills
- Bilingual - French and English

**Mandatory**:

- HVAC systems
- Technical Writing

**Nice to have**:

- Niagara platforms
- Building Automation
- Instrumentation and Controls
- Information Systems and Programming
- Process Control

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