Coop, It/stagiaire Des Ti

2 weeks ago

Vancouver, Canada Destination Canada Full time

**Job Brief**:
We are looking a Co-op Technology Support to Information Technology team.

**Job Grade & Compensation**: Student/Co-op/Internship

**Language Requirement**: English Essential/Anglais essentiel

**Security Clearance Level **:Enhanced

**Employment Status**: Co-op Student

**End Date (Term Roles) **:12/22/23

Destination Canada strives to be an agile organization that responds to a fast-paced industry. The individual will require the skills and personal attributes to support this goal.

**DUTIES**: Reporting to the Technical Services Officer, the **Co-op Technology Support** assists the IT team with providing first level support services to internal users as well as assisting with the roll out of new laptops and server equipment as part of our annual evergreen initiatives.

**KEY ACCOUNTABILITIES**
- Provide first line technology support for DC end users
- Perform trouble-shooting on technical problems relating to hardware and software configurations
- Produce and maintain documentation and end user guide

**Essential Qualifications**

**EDUCATION**: Post-secondary IT education or industry experience, an asset
- Experience supporting backup and recovery processes and procedures, software and tools
- Experience supporting enterprise mobile devices i.e. iPads, iPhones, BBs, etc., using MDM technology.
- Experience with supporting Audio/ Video equipment i.e. projectors, screens, microphones, speakers etc

**KNOWLEDGE**:

- Microsoft Office Suite
- Microsoft Windows 10
- Networking concepts including TCP/IP

**ABILITIES**:

- Proficient in Microsoft Excel & Word
- Outstanding customer service skills
- Ability to communicate effectively and work under tight deadlines
- Solid organizational and multi-tasking skills with a focus on prioritization
- Strong troubleshooting skills and attention to detail
- Proactive team player with good interpersonal skills
- Demonstrated ability to absorb new technologies
- Ability to work independently as a self-starter and under supervision

**PERSONAL SUITABILITY**: Effective interpersonal relationships; creativity; judgment; results-oriented; discretion; confidentiality; diplomacy; detail-oriented.
- Please note that Destination Canada will not be providing relocation assistance.

Please review our Frequently Asked Questions if you are looking for any other information.

If you require accommodation(s) at any point in the recruitment process, please reach out to Whitney Friesen, Senior Talent Advisor by one of the following methods:
Telephone: 604-638-8356

Destination Canada’s mission is to influence supply and build demand for the benefit of locals, communities and visitors through leading research, alignment with public and private sectors, and marketing Canada nationally and abroad.

Destination Canada is a Crown corporation wholly owned by the Government of Canada and formed under the Canadian Tourism Commission Act. We thrive on teamwork across the country and around the world, connecting and collaborating across multiple industries and government levels to promote Canada as a premier four-season destination. The world is our playing field. It is a highly competitive one and, by pulling together, we strive to create unique and rewarding experiences for our staff, while ensuring our guests, our industry, and the communities in which we operate benefit through tourism.

**At Destination Canada, we believe that people who think like us, and people who don't, make the best teammates.**

We believe that Canada's diversity, its greatest asset, is also what touches travellers' hearts most deeply. To that end, we are committed to inclusive leadership within our workforce, workplace, and interactions with partners and travellers alike.
- Closing Date:
**6/27/23**
- Closing Time:
**11:59 PM (PST)

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