Client Experience Representative
3 months ago
**Company**
Foundation Physiotherapy is a physiotherapist-owned and operated facility. We provide physiotherapy, chiropractic and massage therapy services to clients living and/or working in downtown Toronto. At Foundation Physiotherapy, our focus is on delivering exceptional results and services, learning new techniques, advancing our capabilities, and of course, having an exceptional team environment
**Position Overview**
- Responsibilities include:
- High quality interactions with clients
- Delivering client services such as inquiries, bookings, payments
- Payment reconciliation
- Weekly reporting of clinic stats
- Maintaining and managing accounts receivables
- Managing, training, and overseeing the client experience team
- Direct support to the clinic director with reporting and billing
- Administrative tasks as assigned
- Understanding and selling related health care services and products
- Developing and delivering company promotions and onsite marketing events
- Smiling, laughing and having a good time
**Skill Requirements**:
- Leadership
- Multitasking
- Detail and process oriented
- Meet deadlines
- Creative and energetic
- Telephone AND in-person communication skills
- Morning and evening hours should be available
**Salary**: $38,000.00-$42,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Wellness program
Schedule:
- Monday to Friday
Work Location: In person
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