Door Attendant

2 weeks ago

Victoria, Canada The Corporation of The City of Victoria Full time

**Job Description**:
**Competition #24/103**

**Internal/External Posting**

**Closing date: April 23, 2024**

**Door Attendant/Usher (5 Auxiliary)**

**Parks, Recreation and Facilities Department**

While this role can support events at Royal Athletic Park during the entire year, the primary season for shifts start at the end of May and continues into October. The event driven schedule can be daytime, afternoon, evening and/or weekend shifts of various lengths.

**POSITION FUNCTION**

Perform door attendant and ushering functions at various city facilities.

**KEY DUTIES**

Set up turnstiles at entrance prior to events; monitor patrons entering events at various facilities;

check, tear and count tickets.

Assist patrons with section and seat location; respond to complaints regarding seat assignments;

notify Head Door Attendant of unruly patrons as required; contact maintenance section for clean

up or equipment repairs; lock and secure doors following events.

Perform related duties where qualified.

**INDEPENDENCE**

Work is performed according to event schedule and reviewed while in progress.

Problems are referred to supervisor.

**WORKING CONDITIONS**

**Physical Effort**:
Normal.

**Mental Effort**:
Normal.

**Visual/Auditory Effort**:
Normal.

**Work Environment**:
Event facility.

Work outside in all weather conditions. (continuous)

Exposure to abusive people. (rare)

Work irregular hours.

**KEY SKILLS AND ABILITIES**

Understand and carry out job related instructions.

Establish and maintain effective working relationships.

Deal with the public in a courteous and tactful manner.

**QUALIFICATIONS**

**Formal Education, Training and Occupational Certification**:
Grade 10.

Required to obtain criminal record clearance.

**Experience**:
Not required.

or an equivalent combination of education and experience.

**OTHER**:
May be requested to substitute in a more senior position.

**Work schedule: As needed**

**$22.88 per hour, Pay Grade 101**

**Job Code #2001**

**This is a CUPE Local 50 Position

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