Associate Specialist, Customer Service

4 days ago


Vancouver, Canada XPO Logistics Full time

**Solutions driven success.**

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

As the Associate Specialist, Customer Service, you’ll ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. As a part of the XPO team, you’ll have a starring role in helping us continue to provide daily freight solutions for our global customers.

**Pay, benefits and more.**

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), pension, life insurance, disability and the opportunity to participate in a company incentive plan.

**What you’ll do on a typical day**:

- Handle customer complaints in a calm, professional manner
- Diagnose, assess, and resolve problems or issues
- Monitor progress of delivery routes
- Process changes or cancellations to delivery orders***

**What you need to succeed at XPO**:
At a minimum, you’ll need:

- High school diploma or equivalent

It’d be great if you also have:

- 1 year of experience in a customer service role
- Experience in a call center environment
- Strong customer service skills, including satisfactory resolution of issues
- The ability to thrive under pressure while delivering solutions that exceed customer expectations
- Exceptional multitasking and organizational skills

**Be part of something big.**

XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make XPO a great place to work.

Qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability or other protected status.
- Your name
- Job title with location (city/province) and requisition ID
- A clear description of the disability accommodation that you are seeking



  • Vancouver, Canada RXO Full time

    **Solutions driven success.** RXO brings together massive capacity, cutting-edge technology and industry-leading expertise to keep shippers and carriers ahead of the marketplace. At RXO, we’re looking for innovative and collaborative employees who are committed to solving our customers’ challenges. We know we can do big things when we work together - so...


  • Vancouver, Canada RXO Full time

    **Accelerate your career at RXO.** RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As an...


  • Vancouver, Canada Value Village Full time

    **Job Title: Customer Service Associate** **Pay: 16.75$-17.50$** **Who we are**: - Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. _ **Summary & Positions**: At Savers / Value Village our Customer Service Associates create an...


  • Vancouver, Canada CB2 Full time

    As a Customer Service Associate, your patience, good listening skills, attention to detail and overall positive presence are at the core of your character—and the foundation for providing an outstanding customer experience. You’re our number one ambassador. With an undivided focus on the customer, you offer support every step of the way, from being a...


  • Vancouver, British Columbia, Canada BC Public Service Agency Full time

    About the RoleWe are seeking a highly skilled Customer Service Support Specialist to join our team in Abbotsford, BC. As a key member of our team, you will provide essential administrative support, with a strong focus on customer service.Key Responsibilities:Provide exceptional customer service to BC producers through various communication channels.Process...


  • West Vancouver, British Columbia, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a Customer Service Associate to join our team at beBee Professionals in West Vancouver. In this role, you will be responsible for providing exceptional customer service, assisting customers with their purchases, and contributing to the overall success of our store.Responsibilities:Assist customers with their purchases and provide product...


  • Vancouver, Canada Savers Full time

    Description Position at Value Village Job Title: Customer Service Associate Pay: 16.75$-17.50$ Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second...


  • Vancouver, Canada Vancouver Roadshows Full time

    Our Promotional Event company works with a multitude of different clients across the nation. We have found that taking a personalized approach and cultivating the relationships between clients and their consumers has proven to be most successful. We are in search of someone who can be self-motivated to learn, improve, and truly become a partner to our...


  • Vancouver, Canada Savers Value Village Full time

    Description Job Title: Customer Service AssociatePay: 17.40-18.34$/hrWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with...


  • Vancouver, Canada TT Acquisition Full time

    TT Acquisition specializes in client acquisition and business development for brands with a strong commitment with a passion for providing exceptional products and services. The TT Acquisition team shares a passion for giving back; both to our fellow teammates and to our community. Our team enjoys problem-solving and to continue our efforts in the Vancouver...


  • Vancouver, Canada TT Acquisition Full time

    TT Acquisition specializes in client acquisition and business development for brands with a strong commitment with a passion for providing exceptional products and services. The TT Acquisition team shares a passion for giving back; both to our fellow teammates and to our community. Our team enjoys problem-solving and to continue our efforts in the Vancouver...


  • Vancouver, Canada Home Trust Full time

    Come join **Home Trust Company** as a **Customer Service Specialist** in our Contact Centre! Home Trust Company has developed a track record of success as Canada’s leading alternative lender, employing nearly 800 people in our Toronto headquarters and branches across the country. Building on the demonstrated strength of its core residential mortgage...


  • Vancouver, Canada Aries Security Ltd Full time

    **Job Summary**: As a Cashier/Customer Service Associate at our security guard company, you will play a critical role in managing customer transactions, providing excellent service, and ensuring smooth operations at the front desk. **Responsibilities**: Greet customers and clients with a friendly and professional demeanor. Address inquiries about services,...


  • Vancouver, Canada OrthoMed Canada Inc. Full time

    **Company Overview** OrthoMed is the leading online retailer of off-the-shelf and custom orthopaedic braces, supports, and therapy products in Canada. We specialize in only the industry’s top brands including Breg, CTi, Corflex, DonJoy, Ossur, and VQ OrthoCare. Our comprehensive range of products offer advanced designs that are clinically proven to improve...


  • Vancouver, Canada Paper Label Full time

    **PAPER LABEL** Apparel Ltd. is a fast-growing apparel company located in East Vancouver (Clark and Venables). We are looking for a **Customer Service Specialist** to support our company growth. This position is 5 days a week (9:00am-5:00pm). **WHAT** **YOU** **DO...** Our **CUSTOMER SERVICE SPECIALIST** is passionate about creating and executing a...


  • Vancouver, British Columbia, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a highly skilled and customer-focused Sales Associate to join our team at beBee Professionals in Vancouver, Canada. As a Sales Associate, you will be responsible for providing exceptional customer service, assisting customers with their purchases, and contributing to the overall success of our store.Key Responsibilities:Provide excellent...


  • Vancouver, Canada Busy Bee Gold Dry Cleaners Full time

    _**Busy Bee Gold is a ‘Certified Master Dry Cleaner’. **_We are Vancouver’s highest-rated garment care, wedding gown specialists, and master tailors. We are known for being the most reliable and environmentally friendly dry cleaner in Vancouver. Our mission is to treat no two garments the same, cause no harm to the environment, endeavor to use our...


  • Vancouver, British Columbia, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a highly motivated and customer-focused Sales Associate to join our team at beBee Professionals in Vancouver, Canada.Key Responsibilities:Provide exceptional customer service and assist customers with their purchases.Maintain a thorough knowledge of products and promotions to offer accurate information.Process transactions and manage cash...


  • Vancouver, Canada Mohawk Industries Full time

    Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to...


  • Vancouver, Canada Dal-Tile Corporation Full time

    Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to...