Floor Manager

4 weeks ago


Duncan, Canada Craig Street Brewing Company Full time

Do you have strong leadership skills? A knack for excellent customer service? Do you have experience supervising, training, serving and bartending in a fast-paced restaurant environment? If this sounds about right, we want to meet you

We are seeking an organized, efficient and top-notch, customer service champion to join our growing team. In this position you will serve, bartend, and play a key role in handling the day-to-day operations, and will lead a team in delivering a superior guest experience. You will ensure all health and safety procedures are met, and positively contribute to the overall success of the business.

**Responsibilities**:

- Knowledge of all products and operations
- Willingness to serve/bartend/buss/clean as needed
- Ability to lead by example, evaluate, train and supervise staff
- Computer proficiency, paperwork and other administrative duties
- Open/close the business, and be responsible for staff on duty
- Maintain stock levels and assist in ordering supplies when necessary
- Promptly and successfully address customer inquiries and feedback
- Other duties, as assigned

Requirements and Qualifications
- 3+ years’ experience working as a bartender, server or manager in a restaurant environment
- High school degree or equivalent; or relevant work experience
- Serving it Right, WHMIS and Foodsafe certifications
- Willingness to work nights, weekends and holidays
- Ability to work independently, as well as coach, manage, and motivate a team
- Confidence to work in a fast-paced environment and stay cool under pressure
- A solid understanding of best business management practices and strategies
- Proven track record of providing excellent customer service and business acumen
- Physically able to stand and move during the length of a shift; able to bend and kneel through a shift; able to carry 25 pounds or more of supplies

**Salary**: $20.00-$24.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Company events
- Discounted or free food
- Extended health care
- Flexible schedule
- Store discount
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Every Weekend
- Holidays

Supplemental pay types:

- Overtime pay
- Tips

Work Location: In person

Application deadline: 2024-04-01



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