Night Auditor

2 weeks ago


Waterloo, Canada Courtyard Marriott Waterloo St. Jacobs Full time

Job description

We are seeking a motivated, customer service professional to become a part of our team as a full time Night Auditor. You must be able to work nights 11pm-7am and be available weekends and holidays.

**Responsibilities**:

- Greet guests, check them in and out and provide them with any information they need during their stay
- Confirm phone and online reservations
- Respond to guest requests, issues and emergencies
- Keep records of occupied rooms and guests
- Receive and record guest payments
- Communicate pertinent guest information to designated departments
- Handel end-of-day bookkeeping, auditing and account reconciliation
- Prepare guest bills for next-day departures
- Other tasks as assigned by Management

Qualifications:

- Hotel experience an asset
- Previous experience in customer service, front desk service, or other related fields
- Exceptional customer service skills
- Ability to build rapport with guests
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Ability to learn computer functions and other on-the-job skills
- Computer proficient with experience with Excel and Word

**Job Types**: Full-time, Permanent

**Salary**: From $16.50 per hour

Schedule:

- 8 hour shift
- Night shift

**Experience**:

- Customer service: 1 year (required)


  • Night Auditor

    2 weeks ago


    Waterloo, Canada Courtyard Marriott Waterloo St. Jacobs Full time

    Job description We are seeking a motivated, customer service professional to become a part of our team as a full time Night Auditor. You must be able to work nights 11pm-7am and be available weekends and holidays. **Responsibilities**: - Greet guests, check them in and out and provide them with any information they need during their stay - Confirm phone...

  • Night Auditor

    5 days ago


    Waterloo, Canada The Inn of Waterloo Full time

    **Job description** **DUTIES & RESPONSIBILITIES**: - Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. - Posts and files all charges to guest, master, and city ledger accounts. - Uses proper telephone etiquette. - Reports any unusual occurrences or requests to the manager or assistant manager. - Knows all safety...


  • Waterloo, Canada The Inn of Waterloo Full time

    The Inn of Waterloo is looking for an energetic individual who wants to join our team. - Always provide outstanding service to our guests. - Register and checkout hotel guests while ensuring all service standards are followed. - Be knowledgeable about the amenities and services available at the Inn. - Be knowledgeable of the attractions, events, restaurants...

  • Night Auditor

    4 days ago


    Waterloo, Canada Marriott International, Inc Full time

    **Additional Information** Valid Ontario G or G2 class driver's license required. **Job Number** 23195812 **Job Category** Finance & Accounting **Location** Delta Hotels Waterloo, 110 Erb Street West, Waterloo, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Check figures,...

  • Guest Service Agent

    4 days ago


    Waterloo, Canada Courtyard Marriott Waterloo St. Jacobs Full time

    **Company description** By joining the Courtyard Marriott Waterloo St. Jacobs you will be also be joining the Palm-holdings Family. Our Core Values are: We are United. An extended family working together to strive for excellence and leverage individual strength for a united outcome. We celebrate individuality, diversity and our differences We are Bold We...

  • Guest Service Agent

    4 days ago


    Waterloo, Canada Courtyard Marriott Waterloo St. Jacobs Full time

    **Company description** By joining the Courtyard Marriott Waterloo St. Jacobs you will be also be joining the Palm-holdings Family. Our Core Values are: We are United. An extended family working together to strive for excellence and leverage individual strength for a united outcome. We celebrate individuality, diversity and our differences We are Bold We...

  • System Administrator

    4 weeks ago


    Waterloo, Canada Innosphere SDG Ltd Full time

    Job Overview: Reporting to the Director of IT, the System Administrator will cover all aspects of business operations technical support, and is responsible for effective provisioning, installation, configuration, operation, and maintenance of systems, hardware, software and related infrastructure. This is a remote position that will have a focus on network...