Part Time Front Desk Admin

2 weeks ago


Mississauga, Canada Sageview Health (Formerly B&C Health) Full time

**Who we are**:
Sageview Health (formerly B&C Health) is a well established and growing psychology clinic that offers comprehensive assessment, treatment, and consultation services.

We are currently seeking a Part Time Client Care Coordinator to join our team. Evening availability is required, occasional day time availability is an asset.

**Job Details**
This role supports the administrative team with responding to client inquiries, processing payments, booking and cancelling client appointments, payment processing and general administration.

**Intake & Referral Coordination**
- Ensuring intake and consent packages are sent and completed prior to first appointment

**Clinician Support**
- Appointment booking, changes/cancellations for all current clients
- Sending and scoring psychometrics
- Assisting with formatting reports, adding signatures, and sending to insurance companies or clients
- Client correspondence

**Front Desk & Administration**
- Greeting clients, offering refreshments, checking clients in, ensuring any required paperwork is filled out
- Processing client payments and direct billing to extended health care plans. Informing clients of any outstanding balances.
- Receiving payment for all client appointments.
- Data entry including but not limited to: scanning and double checking documents, uploading files and/or correspondence to practice management software
- General office administration

**Qualifications**
- Excellent communication and interpersonal skills
- Excellent organizational and multi-tasking skills
- Excellent computer skills, ability to learn new programs and systems quickly
- Fluent in English
- Ability to problem solve
- Previous customer service experience is an asset
- Previous client care experience is an asset
- Previous experience in a clinic environment is an asset

**Job Type**: Part-time
Part-time hours: 8-15 per week

**Salary**: $15.50-$18.00 per hour

Schedule:

- Evening shift
- Weekends as needed

Ability to commute/relocate:

- Mississauga, ON L5N 1P7: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer Service: 2 years (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person



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